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    Rochelle Aesthetics

    5.0 (1 review)
    Closed Closed

    By appointment only

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    3 years ago

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    Lvl X Beauty Bar - Sandy Springs

    Lvl X Beauty Bar - Sandy Springs

    2.8(13 reviews)
    1.5 mi

    I booked an appointment for a full set of volume wispy with Jessica. I really appreciated that you…read morecould upload inspo pics prior to service and that the tech asked again prior to starting service. The facility was clean and another tech greeted me as soon as I walked in and let me know Jessica was in traffic but would be in shortly. The set although fuller than I wanted(it looked more like mega volume than volume) looked nice as far as style and retention was great. It was just too dense for my liking. During the appointment, the technician frequently left to check on her son, make phone calls, and grab snacks, which extended the service from the scheduled 2 hours to a little over 3. This made the experience feel less luxurious, especially since she didn't wear a mask and there was a noticeable smell of smoke, food, and strong perfume/lotion fragrance, making it difficult for me to relax. Additionally, the open-door suites meant that there was chatter among the technicians, which was distracting. It would have been great if the technician had engaged more with me during the service. Overall, I likely would only return as a last resort.

    I hate to leave this review because I really thought the tech was going to help make my experience…read moreright but ...unfortunately no. I am a strip lash girlie but I decided to try lash extensions bc I was going to FL for my bday. I figured the lash extensions would help cut down on my get ready time in the mornings on vacation. I found them through instagram and really liked how their lashes and eyebrows compared to a lot of other places I looked at. I also wanted to get henna brows to further decrease my get ready time while I was traveling. I showed them a pic from their instagram of the style I wanted. I also showed a pic of myself in the style of strips I usually wear. Most refer to them as wispy or fairy styles. So I decided on volume lash with spikes and henna brows. What I ended up with was......a volume lash. All the lashes relatively close in length. The lashes pretty much began to shed by the time I got home two hours later. Mind you, all I did was go out to eat. They were out of black henna so I had to do tint instead. My brows looked pretty lackluster compared to the brows I've seen on their ig. I have relatively full eyebrows but the tail is pretty thin. Basically, my eyebrows looked the same just slightly darker. Almost $300 (with tip) and less than a week later, all the lashes were gone. Every time I blinked it seemed like I lost a lash cluster. my eyebrows were back to their every day look within the week too...and even with them being done, I had to use my dip brow to fill them and and adjust the tail while on my trip. I followed all the care tip instructions....no water,no oil. Bought lash bath as suggested. Went out and bought a cosmetic fan the same night. I'm so disappointed. I limited water contact even after the 48 hour waiting period. I could've just worn my strip lashes at the beach for my trip and they would've held up just fine. I didn't complain at the time my services were done because even though it wasn't quite what I wanted or expected, everything still looked nice. The tech seemed nice and it was getting late. She did tell me they had a 48 hour correction policy before leaving the store. I told her I was leaving to go out of town in 24 hours. Because the shedding of the lashes were so bad, I did decide to reach out to her within the 48 hours to see what kind of help or suggestions she had. She responded back almost a week later and offered to redo my lashes. All I needed to do was text her after 5 to confirm. I text her no response. A week later I DMed her again on instagram to let her know I text her...and now a few day later no response to that. It sucks that you don't truly know what you're getting until you've paid and walked out the door.

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    Lvl X Beauty Bar - Sandy Springs - Right eyelashes intact, left eyelashes missing on outer edge

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    Right eyelashes intact, left eyelashes missing on outer edge

    Rochelle Aesthetics - spas - Updated June 2026

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