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    Rock and Rose

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

    By appointment only

    Services - Rock and Rose

    Makeovers

    Makeup application

    Makeup consultation

    1 More Service

    Makeup lessons

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    2 years ago

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    Mel M.

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    Mountain Beauties

    Mountain Beauties

    3.0(2 reviews)
    1.0 km

    Let's talk about Mountain Beauties - an honest post. I was a bride on May 28th and had a bridal…read moreparty of 9 beautiful women. Joanne and Nikishia took care of us from the moment I booked them. Leading up to the wedding and as we got closer, the responses were quick and timely. I never worried once about MB not showing up or being unresponsive. Nikishia did my make-up and it was outstanding! I don't wear a ton of make-up and she gave me a look that made me feel flawless while not making me feel like I had pounds of make-up on. She even took a South Asian Make-Up course before the wedding to perfect my make-up look for the weekend and it came out better than the trial! An added plus - makeup lasted all day. If you want any make-up artist in Canmore - Niki is it! Joanne, who owns the company was a true blessing! Not only was she flexible with her schedule, open to changes with the number of girls to take care of, and timely in responses - she was a life savor for all of my wardrobe changes! She went above & beyond for a hair stylist and stayed until I felt the most comfortable in all of my outfits. Without her I would have been a mess! Cannot recommend these two enough for South Asian weddings!! So happy with my decision to go with Mountain Beauties!

    I booked Mountain Beauties to do my hair and makeup for my elopement in Canmore May 26,2021 in…read moreFebruary 2021. I dealt with the owner, Joanne Bampton and completed a questionnaire prior to signing a contract with them. Everything looked great, I signed the contract and paid a deposit of 123.00 with the remaining amount for the services to paid in cash the day of the wedding. The contract states the deposit is non-refundable to secure the booking, however it does not mention anything about COVID or restrictions and what happens to the deposit when neither party is at fault for services not being able to be followed through on. Tighter COVID restrictions were put into place for high risk regions the beginning of May, which meant no hair or makeup services could operate in Canmore/Banff as they were high risk regions. I personally reached out to Mountain Beauties via email May 4 to clarify that Mountain Beauties would not be able to operate and inquired about transferring the deposit to a different date, as I had not heard from them regarding new restrictions. I had already called and left a message for a callback with the wedding date with no response a few days prior. Joanne responded 10 days later and stated that they can apply the deposit to a different date and to let them know what date. She gave me her cell phone number for me to reply to ensure a quick response. My fiancé and I decided to go ahead and keep our original date of May 26 as we had already booked time off work and arranged childcare and would just deal with whatever restrictions were in place. I informed her of our plan to go ahead with our original date on May 16. I did not receive a response or any confirmation of same. I also follow them on social media and saw they were providing services to clients on hotel patios. I was desperately hoping there was a chance I could have my services for the wedding rather than doing it myself even if it meant changing locations and I reached out via the number given on May 21 to inquire if that was at all possible as I had seen on social media videos of services being done (in our communications it was never explicitly stated to me that services could not be provided, I assumed they couldn't based on public health announcements, any chance they were open I was going to jump on!). She responded the same day that due to restrictions they could not provide services and that the only way they could do it was to move the location or reschedule. She said they could operate out of the Kananaskis Pomeroy resort currently as it was a district with no restrictions. She then outlined the penalties for operating against the law. Totally fair, I was not interested in breaking any laws, just a bride hoping for any way I could get the services done legally. I responded asking about the deposit and if it is forfeited, then another message asking if we could move the location to Kananaskis as it was only 15 minutes away and we would be willing to travel there and pay any extra fees if it meant I could get my hair and makeup done. My wedding was in a few days and I was obviously very stressed and trying as hard as I could to make it work. I never received a response. At all. I still have not received a response. We went ahead and got married, I did my own hair and makeup and it was amazing. I understand Covid and restrictions has created challenges and hurdles for businesses, however, it is not excuse for lack of communication. I feel like they already had my deposit and felt like to them I no longer mattered, I did not feel like a valued customer. I was especially upset that my wedding was so close, and I could not get any response, again reiterated to me that I was not important. I was so excited to work with them, their work looked amazing. I am very disheartened that I had such a negative experience with them. I am extremely disappointed with my experience and based on the lack of communication, updates, any information on the deposit (if I could possibly sell to another bride, etc.) or any chance of services provided elsewhere (Kananaskis, etc.) and considering I have still received no response to date, more than a week AFTER my wedding, I do not recommend this company. To add: this review was posted on the company Facebook and Instagram page and was promptly removed.

    Lilies and Lace Beauty

    Lilies and Lace Beauty

    1.0(1 review)
    62.6 km

    My experience with Lilies and Lace was not great. On my wedding day, I didn't love my hair or…read moremakeup, despite having uploaded specific requests and pictures of how I wanted it. Also, my requests were not crazy complicated by any standard. Robyn and the hairstylist had not looked at what I wanted. Robyn didn't even bring the right colours for makeup and was trying to "combine" colors to make it look how I wanted. In the end, I was like, I could have done my makeup better. It was very BASIC, and I ended up adding to it myself, as she couldn't get what I was saying/ showing her. But the worst part was that she was bad energy! I was surprised by how unfriendly she was on my special day.... Like she was 'put out' to be there, spent her time talking 'over me' about herself (as I am sitting between them) to her hairstylist- as if I was not there, and like she was bored with her job, and like my day/I did not matter. Not a thoughtful vibe.... WOULD NOT RECOMMEND- I bet some of her artists are good and passionate about their work, but Robyn herself did not impress at all, as a business owner, makeup artist, or just decent person.

    From the owner: We are a mobile hair styling, makeup artistry & spray tan company with artists based in Banff,…read moreCanmore, Cochrane & Calgary. We service the Canadian Rockies, central & southern A.B. Relax in the comfort of your own home or home away from home, while we come to you. We take pride in helping women achieve the look their after; made up, but still feeling like themselves. We are thrilled to be able to do what we truly love. With extensive hair design and makeup artistry training, along the experience of helping hundreds of happy brides & their wedding parties since 2012, rest assured you will be in good hands. We'll work closely with you to achieve what you have in mind for your special day & give guidance as to which styles will help enhance your natural beauty. We can accommodate any size party, whether it's just the bride or large bridal party. We specialize in weddings, but we are available for any of your special occasions, or anytime you feel like being made up.

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    Lilies and Lace Beauty
    Lilies and Lace Beauty
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    Rock and Rose - makeupartists - Updated June 2026

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