Love, love, love my new fence! Rocky Nailed it!. Fantastic duo! Well built too. Rocky took pictures, you know the type Pinterest and she delivered. Very Happy ! I highly recommend. Customer Service is what I got with a great product. read more

Jessica the estimator arrived wearing a mask and was courteous and professional in her manner. She had to patiently work with me as I switched around details of the project. Projects were two to three months out and Rock Bottom don't like to commit to an install date till the projected installation month comes around on the calendar. So adjust your expectations accordingly, after making your 50% deposit thing will go quiet for a while. I did not obtain references for Rock Bottoms work so I was very concerned with what sort of workmanship I would receive. Sure enough when the two stage install process took place the quality of the materials and the precision with which they were installed made it clear to me this was one professional outfit. A two man crew put in the posts, Tyler and partner. Then Tim came along a few days later to complete the project with his teammate (Brian?). These guys were courteous, and their work was HIGHLY detailed. This includes the military precision with which Tyler and buddy got those posts to line up. I'm absolutely delighted with Rock Bottom fencing. Even the pricing was competitive so it was all around a five star experience for me. read more

Great company, superb quality fencing, very kind and helpful. Whenever I have contacted Rocky with questions she has been very reponsive and informative. If you have a fencing need I highly recommend this company. read more

We had Rocky come out to measure our property about a month prior to moving in to ensure we could get a quote and get on her schedule while getting HOA approval. She turned around a quote and design plan quickly so we could submit to the HOA. We were able to schedule ahead of time so we could manage to have the fence installed within about 6 weeks of moving in. We had almost 700 linear feet of fencing installed and her crew was able to install posts the first week, the remainder of all fencing and gates the second week. First crew supervised by Tim communicated with us throughout to ensure expectations were met. He was courteous, professional and respectful. Second crew managed by another Tim was also courteous and checked in with us to ensure everything was being built as expected. Any issues along the way they always checked with us. We are very pleased with the service and the quality of the installation. Overall a great experience and a fair price. Spring/Summer is busy for fencing in the PNW so plan ahead and allow time but in the end you will be very satisfied. read more

See all

If I could give 0 stars I would because they never even started our fence. We booked with them based on a recommendation and trusted they would take care of us. Communication was terrible from the start as we kept being told someone would call us, and yet no one did. AFTER we'd booked and placed a sizable deposit, we were told "oh, no one told you it was a 4 month wait?". When we asked for our money back because no one told us our materials had even been ordered, we were told by the owner herself that she'd "do us a favor and only charge a 5% re-stocking fee and snail mail us a check". How is there a restocking fee when our materials were never ordered in the first place. Talk about nickel and diming clients when you are too busy to even call. We are beyond disappointed and still have no new fence. We will make sure to let the agent know NOT to be recommending this company to all of their clients. Terrible. read more

My experience was nothing like Jay R.'s or Kelly J.'s. A top-notch local company, run by a woman. I called, she called back that evening. She came out a couple days later, measured and told me it might be a couple of weeks, because her crews were busy. I was okay with that, but then she called a couple of days later and said they could get started that week. The guys came out, dug post holes, and set posts. A day or two after that, my cedar fence with a chain link in the back was done! So not only was it fast, it was quality work that was cheaper than another popular fencing company. I have recommended Rock Bottom to a number of friends. read more

As with the previous reviewer, I contacted Rock Bottom multiple times (3 phone calls and an internet contact) and they failed to get back to me. This was after assurances from the woman who answered the phone that they would get back to me that day, no matter what. I had high hopes for this place as they seemed to do a good job with my neighbor's fence. He said that he had no problems with Rock Bottom getting back to him. How can a company who fails to even respond to a request for service be expected to be trustworthy? By the way, I would have rated them zero stars, but that was not an option. read more

******DO NOT CALL THIS COMPANY BECAUSE THEY WILL STRING YOU ALONG AND WASTE YOUR TIME!!!!****** I would give them negative stars if it were an option. Rocky came out to property and did a quote on a section of privacy fence. I wanted to get the work done and Rocky claimed they would do the work. Later, she refused to call back and set date to begin work after sending several e-mails and calls to her office. The office staff apologizes, makes excuses about work crews quitting right & left, and assures you a return phone call which is never returned. Pathetic customer service. Got work done through a reputable fencing company and you should too! read more

Excellent! Designed and installed beautiful custom fence and gates. Took a little time, as quality does, but so worth it! Professional crews and just a great experience, thank you! read more