I called about eight auto glass shops in the Whatcom/Skagit area after having my car broken into,…read moreand Mt. Baker Auto Glass gave me the lowest price estimate and soonest appointment opening. They were ready upon my arrival and provided great service throughout; from the friendly greeting to the quick(!) and completely satisfactory replacement install. Highly recommended!

It is an Auto glass place. It has a great team of Service people. The estimate was quickly done. I…read morehave one of those new cars where the electronics need to be recalibrated when the windshield is replaced. Mount baker auto glass coordinated with my dealer so that all I had to do is drop off the car at 9am and then at 4pm I got a call saying it was done. The was done and it looked great! At other places I had a fair amount of trash with my replaced windshield. Not at Mt Baker. The car was delivered on-tome and clean

We needed a new driver's window on our vehicle. They were able to get us in quickly, they…read morecompleted the project within a couple of hours or less, and they did a great job cleaning up the interior free of charge. The price was incredibly reasonable. Thank you so much for your friendly and professional service!

Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

I ended up in the unfortunate position of having two vehicles with broken windshields, and no glass…read moreinsurance, so thought I would call around to see if anyone would offer me a 'volume discount'. I checked out every glass shop that came up on Yelp, and prices averaged around 250 bucks each. Whatcom Windshields was especially friendly, had reasonable quotes, and knocked about 10% off from their already low pricing, making them only a couple hundred dollars per windshield. And as they were only a few blocks from my work, I decided to go with Whatcom. My experience with them was exceptional! The windshields were installed quickly and professionally, and the owner, Al, even dropped me off at work, and had the cars done in time for me to pick them up on my lunch breaks. Oh, and an added bonus, after I had already negotiated my deal? Whatcom throws in free rock chip repairs for life with their windshield replacements! If you're in need of a new windshield, or just have a chip that needs repairing, I could not recommend Al and his team more highly. Truly a five star experience!

Extremely rude. Hung up. He claimed his catalogue listed a sedan which did not exist. When informed…read moreof that fact (very politely), and invited to google it to that the catalogue was wrong, the person said they "don't like being questioned" and hung up. Wow, wouldn't deal with these jokers at any price.

They damaged my mirror and didn't clean the interior roofing or the fabric panels of my doors. When…read morewe took my vehicle back, the smug owner insisted that his employee who he claims is the best window tinter in town would never do such a thing. I would have definitely noticed if I had random and bizarre scratches on the rear view mirror of my daily driver. He wiped some things down and sent my father away. Mistakes happen - the detailer must have bumped it with equipment as I can assume from the marks, but I don't appreciate being patronized. I love supporting local businesses but for $220, I will be taking my vehicle elsewhere.

We were driving up north and got hit by a rock on hwy 5 the day before veteran's day. The rock chip…read morewas a little smaller than the size of a dime. I immediately called around and nobody answered the phone around noon time on the day before veteran's day. Fortunately I found Bellingham Detail and Glass and "Lee/Leigh?" The owner was able to repair it for me on the same day at a reasonable price, so the crack doesn't get bigger and might otherwise require a replacement in the future.. he is super Kind and experienced and totally knows what he's doing. We are super fortunate to have found Bellingham Detail and Glass!

Dakota is reliable, responsive and honest. Didn't overcharge, and the work was done well and done…read morefast. He worked with my schedule and came out to do the job the very next day. No issues. Highly recommend

Best auto body shop around town! Had to get a considerable amount of work done and was worried…read moreabout taking it to the right place and definitely glad I took it to Stan's! Not only could they get my truck in much faster compared to other shops they were communicative and honest during the whole process. Insurance companies are always a pain and they helped ease that hassle. From getting my truck (that couldn't drive) to the shop to making sure every last detail was perfect and to my liking, Stan's put in the greatest effort. Even in the challenges of supply chain and getting a hold of parts, Ellie was putting in the work to get every piece and bolt needed for my truck! Glad to have my truck back, feeling brand new but sad I won't have a reason to be going by the shop. Can't say thank you enough!

I have used Stan's Auto Body on 3 separate occasions for paint and body work. They are hands down…read morethe finest auto repair craftsmen I have ever used. The owners, Diego & Derrick are thorough, patient and offer excellent and courteous customer service. I have had experience with many body shops over the past 40 years, but these folks are hands down the best. I confidently refer people to them and won't use anyone else for my paint and repair needs.

I got status reports of work completed on a regular basis. They were thorough, polite and service…read moreminded. They worked very well with the insurance company to resolve issues and their work was very clean and professional.

I am writing to share my experience with No. 1 Automotive during the repair of my VW ID 4 after an…read moreaccident in October 2023. Although I initially chose this location because I believed they cared about their customers and the quality of service, I was deeply disappointed by the level of communication and organization. During the initial estimate process, there was a significant gap between No. 1 Automotive's estimate and that of Farmers Insurance. I had to become involved in ensuring that the two parties communicated with each other. Throughout the following months, I received no updates and had to constantly call, email, and leave messages to get any information. After five months, I stopped by to check on the status of the orders. I was informed that all parts had been delivered except for two, which were expected to arrive soon. However, after giving them another month, I decided to order the parts and work with a different vendor as No. 1 Automotive showed no interest in making progress. When I informed them that I was considering taking my car to another shop, they finally called me to book an appointment. However, when I called on the ninth day after leaving my car with them, the repair advisor did not know the car was there or that the parts had arrived. My car sat untouched for ten days while I paid for a rental. On the fifteenth day, they informed me that they needed additional parts, but did not know when they would arrive. I called VW and arranged for the parts to be delivered the next day. After four weeks, they finally finished a job that should have taken no more than a week or ten days. Furthermore, there was a discrepancy between their estimate and Farmers Insurance's! And I ended up paying $600 out of pocket for the rental car which they directly caused by not touching the car for 10 days!!!! Throughout this entire process, no one followed up with me or offered any apologies for the poor customer service. Except the general manager on site on May 18th! I strongly advise others to avoid this location to save time and money.

Awesome. They even quoted me a higher price and decided they I didn't need some of the work done,…read moreso they didn't charge me for it! Definitely an honest price for good work.

Shane is incredibly knowledgeable and thorough and I can tell he truly cares about taking care of…read morehis customers. Service reps were also very helpful and efficient.