This is an awesome service for weird shield repair. It's decent rate and the lady was very nice …read more The location is just opposite to Kohl's near an orange chain. If you find it difficult to find just call the number and they immediately respond. The service took time but they had repaired the crack on word shield and she was very transparent on what to expect vs not to expecte after repair.

I reached out on a day when they weren't at the mall. She called me right away and said she would…read morebe there the next day. I showed up the next day and she got started right away on my rock chips. She was able to attend to three other customers at the same time while finishing up with mine. She really knows the protocol with insurance companies and used her cell phone to make the contact. My insurance covered it which was great! Very worth my time and money.

I called about eight auto glass shops in the Whatcom/Skagit area after having my car broken into,…read moreand Mt. Baker Auto Glass gave me the lowest price estimate and soonest appointment opening. They were ready upon my arrival and provided great service throughout; from the friendly greeting to the quick(!) and completely satisfactory replacement install. Highly recommended!

It is an Auto glass place. It has a great team of Service people. The estimate was quickly done. I…read morehave one of those new cars where the electronics need to be recalibrated when the windshield is replaced. Mount baker auto glass coordinated with my dealer so that all I had to do is drop off the car at 9am and then at 4pm I got a call saying it was done. The was done and it looked great! At other places I had a fair amount of trash with my replaced windshield. Not at Mt Baker. The car was delivered on-tome and clean

I got status reports of work completed on a regular basis. They were thorough, polite and service…read moreminded. They worked very well with the insurance company to resolve issues and their work was very clean and professional.

I am writing to share my experience with No. 1 Automotive during the repair of my VW ID 4 after an…read moreaccident in October 2023. Although I initially chose this location because I believed they cared about their customers and the quality of service, I was deeply disappointed by the level of communication and organization. During the initial estimate process, there was a significant gap between No. 1 Automotive's estimate and that of Farmers Insurance. I had to become involved in ensuring that the two parties communicated with each other. Throughout the following months, I received no updates and had to constantly call, email, and leave messages to get any information. After five months, I stopped by to check on the status of the orders. I was informed that all parts had been delivered except for two, which were expected to arrive soon. However, after giving them another month, I decided to order the parts and work with a different vendor as No. 1 Automotive showed no interest in making progress. When I informed them that I was considering taking my car to another shop, they finally called me to book an appointment. However, when I called on the ninth day after leaving my car with them, the repair advisor did not know the car was there or that the parts had arrived. My car sat untouched for ten days while I paid for a rental. On the fifteenth day, they informed me that they needed additional parts, but did not know when they would arrive. I called VW and arranged for the parts to be delivered the next day. After four weeks, they finally finished a job that should have taken no more than a week or ten days. Furthermore, there was a discrepancy between their estimate and Farmers Insurance's! And I ended up paying $600 out of pocket for the rental car which they directly caused by not touching the car for 10 days!!!! Throughout this entire process, no one followed up with me or offered any apologies for the poor customer service. Except the general manager on site on May 18th! I strongly advise others to avoid this location to save time and money.

they will hold your car hostage and threaten to charge you double and not put your car back…read moretogether properly. 0 star do not go to this place. the employee yelled at me. the owner then called with an attitude. both were on speakerphone while as was at the dealership. I was very polite, i went in and asked for permission to get pictures of the water leaking into my car. I was walked back to my vehicle. when I called from dealership for findings, because they needed to know what was leaking, I had to call police to get my car back they said I was recording them. no, I asked permission got my car only in photos and video. I was very careful to make sure only my car was recorded not the shop or employees.. when I asked for paperwork or findings the owner AL told me they don't do paperwork but they gave the officer a receipt. avoid at all costs this is not a trustworthy business

sadly I'm responding to my google review on my yellow Volvo. since it seems the owner is the only…read moreone who can leave comments. so I hope he sees this. One of your techs did say to me why not use black marker to cover up your he striping despite what you might think that aside. your tech also did peel off my weather stripping without asking. Im sure you have cameras I'd be more then happen then to give you the date for you to go back and look for yourself. don't trust this place

**This business is now on 5410 Barrett Rd near Ferndale.. a little north of the Orca motel on…read morePacific Coast Hwy** Okay, now that I shared the new location, let me tell you about the extraordinary experience I had with this business! My old '99 van's window had gotten smashed on Tuesday morning, so I started calling around for a replacement estimate, and 1st Choice gave me the best price, even though it was a special-order window due to my van being so old.. Amazingly, my window was replaced just a couple days later, on Friday; and it wasn't an easy install.. during the process, it was discovered that the pre-existing dent on the door had bent the support rods on the interior of the door a little... but he was able to deal with it so well that the window now works perfectly- and here's the thing: even though that surprise damage lengthened the repair time, the price didn't change, and as someone who had to scrape the barrel for money to pay for the repair to begin with, I'm beyond grateful for that kindness! So few repair shops nowadays are willing to go the extra mile to complete the unexpectedly complex job without increasing the cost, simply to do it right.. it's noteworthy that 1st Choice Auto Glass is one of them and if you're in need of window or windshield replacement, I highly recommend this business!!

Don't use this company, installed my windshield improperly and sent us home without calibrating are…read morevehicles collision warning system. It's been over months with no communication. We showed up and a safelite truck with license plate number D96241B did installation for 1st choice and did it wrong but I don't get the quality warranty that comes with safelite.

We recently had a windshield replaced (too recently) on my husband's new truck and the very next…read moreweek, he got a fresh rock chip. He would have waited a few days, but below freezing temps were Coming and we didn't want another cracked windshield. We were very happy to learn that Louis Auto Glass has a location in Lynden! We ran over there near closing time on a Friday night and we were greeted and told to pull the truck right in. It only took a few minutes and we were told "no charge"! What????!!!!! This location is super convenient, less traffic.. we will be back!

we used the Louis auto glass residential service. They replaced a new slider that was not supposed…read moreto be replaced and left dirt and debris inside the house. they had to spend an additional day putting the slider back in that wasn't supposed to be removed in the first place. during the first rain that we had our living room window leaked excessively, and our kitchen window had to drip. Would never recommend.

They damaged my mirror and didn't clean the interior roofing or the fabric panels of my doors. When…read morewe took my vehicle back, the smug owner insisted that his employee who he claims is the best window tinter in town would never do such a thing. I would have definitely noticed if I had random and bizarre scratches on the rear view mirror of my daily driver. He wiped some things down and sent my father away. Mistakes happen - the detailer must have bumped it with equipment as I can assume from the marks, but I don't appreciate being patronized. I love supporting local businesses but for $220, I will be taking my vehicle elsewhere.

We were driving up north and got hit by a rock on hwy 5 the day before veteran's day. The rock chip…read morewas a little smaller than the size of a dime. I immediately called around and nobody answered the phone around noon time on the day before veteran's day. Fortunately I found Bellingham Detail and Glass and "Lee/Leigh?" The owner was able to repair it for me on the same day at a reasonable price, so the crack doesn't get bigger and might otherwise require a replacement in the future.. he is super Kind and experienced and totally knows what he's doing. We are super fortunate to have found Bellingham Detail and Glass!

Delivered on the service I requested . They did a good job. For the price of the service I was…read morehappy with the value . They delivered good on the service requested

I'm from Alaska I moved to Washington and found a place to get my car starter fixed at. He was…read moreable to get it working in about 20 minutes. I love this place and recommend it to any and everyone. Local places are the way to go. Thank you so much I really appreciate you.