I reached out on a day when they weren't at the mall. She called me right away and said she would…read morebe there the next day. I showed up the next day and she got started right away on my rock chips. She was able to attend to three other customers at the same time while finishing up with mine. She really knows the protocol with insurance companies and used her cell phone to make the contact. My insurance covered it which was great! Very worth my time and money.

This is an awesome service for weird shield repair. It's decent rate and the lady was very nice …read more The location is just opposite to Kohl's near an orange chain. If you find it difficult to find just call the number and they immediately respond. The service took time but they had repaired the crack on word shield and she was very transparent on what to expect vs not to expecte after repair.

What the world needs now is more awesome folks like Al…read more Punctual, friendly, fair and does great work.

I called Al after getting a rock chip in my new car. He was near by and came to our house within…read morea few hours. Fixed the crack in 10 minutes. I couldn't believe the reasonable rate either. a very kind young man. We hired him for 2 other windshield replacements we needed.

A shout out to Lone Pine for their services: replacing my windshield, and then a few months later,…read morefixing a rock chip for me. The new windshield is holding up far better than the OEM, with better camera calibration tolerances than factory. I wouldn't hesitate to recommend Lone Pine to anyone- especially over any national chain. Many thanks.

Tyler is thee person for anything glass. I won't take my vehicles anywhere else. My truck with only…read more2500 miles suffered a rock hit that I needed to address quickly, he got me all sorted in quick time. Super fairly priced and most importantly, I can tell cares about small details as if it was his own vehicle. I will be using him for our companies 40 vehicle fleet hands down. Being as organized and knowledgeable as he is allows me to recoup time and trust the job was done right. Would give Lone Pine Auto Glass a 6/5 if I could.

The process of booking and filing a claim online with my insurance company went well…read more The staff were friendly and efficient through the whole process. The tech said my windshield was "an easy one to do." I looked everything over afterwards and was very impressed with his work. I paid a $100 deductible on my insurance plus the cost of new wiper blades, which really needed replacement. Highly recommend Safelite!

We scheduled a home installation, having read complaints of waits at the shop. Lots of…read morecommunication by our technician the day before as well as the morning of our appointment. He installed the windshield within 1.5 hours and we're happy with it, Absolutely recommend!

I called about eight auto glass shops in the Whatcom/Skagit area after having my car broken into,…read moreand Mt. Baker Auto Glass gave me the lowest price estimate and soonest appointment opening. They were ready upon my arrival and provided great service throughout; from the friendly greeting to the quick(!) and completely satisfactory replacement install. Highly recommended!

It is an Auto glass place. It has a great team of Service people. The estimate was quickly done. I…read morehave one of those new cars where the electronics need to be recalibrated when the windshield is replaced. Mount baker auto glass coordinated with my dealer so that all I had to do is drop off the car at 9am and then at 4pm I got a call saying it was done. The was done and it looked great! At other places I had a fair amount of trash with my replaced windshield. Not at Mt Baker. The car was delivered on-tome and clean

We needed a new driver's window on our vehicle. They were able to get us in quickly, they…read morecompleted the project within a couple of hours or less, and they did a great job cleaning up the interior free of charge. The price was incredibly reasonable. Thank you so much for your friendly and professional service!

Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

They damaged my mirror and didn't clean the interior roofing or the fabric panels of my doors. When…read morewe took my vehicle back, the smug owner insisted that his employee who he claims is the best window tinter in town would never do such a thing. I would have definitely noticed if I had random and bizarre scratches on the rear view mirror of my daily driver. He wiped some things down and sent my father away. Mistakes happen - the detailer must have bumped it with equipment as I can assume from the marks, but I don't appreciate being patronized. I love supporting local businesses but for $220, I will be taking my vehicle elsewhere.

We were driving up north and got hit by a rock on hwy 5 the day before veteran's day. The rock chip…read morewas a little smaller than the size of a dime. I immediately called around and nobody answered the phone around noon time on the day before veteran's day. Fortunately I found Bellingham Detail and Glass and "Lee/Leigh?" The owner was able to repair it for me on the same day at a reasonable price, so the crack doesn't get bigger and might otherwise require a replacement in the future.. he is super Kind and experienced and totally knows what he's doing. We are super fortunate to have found Bellingham Detail and Glass!

**This business is now on 5410 Barrett Rd near Ferndale.. a little north of the Orca motel on…read morePacific Coast Hwy** Okay, now that I shared the new location, let me tell you about the extraordinary experience I had with this business! My old '99 van's window had gotten smashed on Tuesday morning, so I started calling around for a replacement estimate, and 1st Choice gave me the best price, even though it was a special-order window due to my van being so old.. Amazingly, my window was replaced just a couple days later, on Friday; and it wasn't an easy install.. during the process, it was discovered that the pre-existing dent on the door had bent the support rods on the interior of the door a little... but he was able to deal with it so well that the window now works perfectly- and here's the thing: even though that surprise damage lengthened the repair time, the price didn't change, and as someone who had to scrape the barrel for money to pay for the repair to begin with, I'm beyond grateful for that kindness! So few repair shops nowadays are willing to go the extra mile to complete the unexpectedly complex job without increasing the cost, simply to do it right.. it's noteworthy that 1st Choice Auto Glass is one of them and if you're in need of window or windshield replacement, I highly recommend this business!!

Don't use this company, installed my windshield improperly and sent us home without calibrating are…read morevehicles collision warning system. It's been over months with no communication. We showed up and a safelite truck with license plate number D96241B did installation for 1st choice and did it wrong but I don't get the quality warranty that comes with safelite.

I've had my eye on this place for a couple of years, my car needed a new windshield. There are…read moreactually two businesses in this building, the glass place is on the right. There is one gentleman who owns and runs this business, he has a little desk inside the bay where he will install your windshield. He is friendly, but often hard to understand. He will give you a quote and, if he is available, he will install the windshield on the spot. This is what I did. He works quickly, and thoroughly. He seem to do a good job, though there was some debris left in the car when he was finished. The windshield was installed professionally, and has been working great since it was done. No issues. It took about 70 minutes for him to complete the job, less then he had estimated. The cost of the windshield was a bit more than he had quoted previously, but that was OK, it was still a fair price. I would recommend this place to someone looking to get a good price for a windshield. I sat and waited while he did the installation, though I think he prefers that people leave their car while he does the work. There is a chair available but there is no comfortable waiting area while the work is done. If you are here in winter it will be cool if not cold.

Giving one star is too generous for this business…read more The good:The glass was installed and doesn't leak. The cost was reasonable. The bad: He did not replace the molding as agreed to. The rearview mirror was remounted crooked with the wires hanging out of the protective covering. There are two electronic functions of the mirror; an on/off switch for my headlights and a switch to dim the mirror for night driving. Neither function work now. I went back to discuss the issue. The owner was confrontational and refused to take responsibility for the now faulty mirror. It worked fine before I brought the vehicle to him for the window replacement. The discussion ended with him yelling at me in broken English and rudely slamming the door to my vehicle. I'll never go back to this non-professional business and I discourage anyone from going there in the future. Go someplace else and pay a little extra. This guy isn't worth the headache.