Have flu shot appointment for 1045. No one else here. It is…read morenow 1110. 25 minutes of my life I will never get back. Also did the online form. I come in and they cannot print. So I had to fill it out again. Don't they see the auth form was completed in their system? Next time I'll go elsewhere.

Horrible pharmacy and store in general! Pharmacy never answers the phone and the store manager…read moredoesn't return calls after I drove to the store and he wasn't in! So I left a message to call about the pharmacy issue

Don't rely on their delivery service. I was told it's not getting delivered because their driver…read morecan't do it. No alternative solution or sympathies were given. I was told a similar story last time my prescription was refilled. If you have problems with your driver for over a month then hire another driver than like a competent business owner.

Staff is always supportive and helpful when I miss a refill. They go out of their way to help. Been…read morea customer for close to 10 years.

Great customer service and has all the things ,one stop shop. Very well organized . Has variety of…read moreoptions available. Always a great experience being there.

I have been going to Sullivan Pharmacy for many years. We had a very bad experience with a local…read morebig-name drug chain. Long waiting times, could not reach anyone on the phone, and constant turnover of employees. The staff here is warm, friendly and know their products and customers. Even when they are super busy, I get a smile from somebody to let me know they're working on it. Bravo to you all!!!!

The auto center there is run pretty good, and great service each time I go there, fast oil changesread more

I really want to support local Sullivan County businesses, even the chains, to help keep money…read morelocal. But they have to make an effort. This Walmart doesn't. First, appearance. Other nearby Walmart locations, including the smaller one in Napanoch, have clean, refreshed displays. This store got a few brand new black cardboard signs, but most of the store still looks like it's held toghether by duct tape and bubble gum. They've slowly removed things like vending machines in the entrances, so now there's more places for the homeless to congregate, and the store does next to nothing about that. The spot for a restaurant has been vacant for about a decade now; they've made no effort to replace it. Over the years they lost a McDonald's and a bank, and they've only just replaced the bank, nearly a decade later, with a cell phone accessory store that would usually be a kiosk in the mall. This Walmart is not the one-stop destination that others, like Middletown, is. They routinely have the majority of their self-service registers closed, even though they require minimal staffing, so there is always a line. On my most recent visit, only 3 of the 16 were open, all on the opposite side of the building from where I entered. The register I used had a broken barcode scan wand, which I needed for an oversized item, and the chip reader for credit cards was also broken. Does this mean the other 13 registers have worse equipment? When I order items from the website, they sometimes decide to fulfill my orders from this location rather than a warehouse. When that happens, items are usually shipped two days AFTER the guaranteed delivery date. Based on the stickers on the packages, they were packed on time and then left on the side, forgotten. As more and more stores open nearby, they are going to lose a few dollars here and there until we lose them for good. We need this Walmart here; I remember the days when we had to go down to Middletown for basic needs. We need this store here, but they shouldn't take us for granted -- they need to give a darn about us, also.

The pharmacy is clearly understaffed, especially in the summer. The pharmacist is super helpful…read morewhen he has the time to answer questions, but he's been dealing with walk-in people seeking coronavirus vaccines (though most of us have appointments). The fact that the phones do not work reflects on corporate, not on the employees here, who are generally very helpful.

Never go to this pharmacy!! If I could give it zero stars I would. The absolute rudest staff I have…read moreever come in contact with. They claimed they didn't receive a prescription from my doctor (which was sent and confirmed by the doctor) they then refused to check again and ignored us even though we were standing at the counter. We could hear them taking negatively about us in the back and Eventually I told them I would write a negative review and they finally agreed to help us - but only after they ate lunch. Of course they found the prescription once they looked again. I have never experienced anything like this in my life. ZERO Stars!!

This pharmacy is super efficient. They will actually fill your prescription while you wait (as…read moreopposed to other larger places, where the "wait" can be anything from thirty minutes to two hours) and keep you no longer than 5 minutes. Staff are friendly and helpful, and you are supporting a truly local business.

Reliable, efficient and helpful. This has to be your go to local pharmacy. Really appreciate them.read more

I agree with the other review. I've always had very good experiences here, with prescriptions and…read morewhatnot. I am really glad to be able to go to a well-run, competent, local pharmacy where they know what they're doing. Their selection of merchandise is not huge, but somehow they usually manage to have what I'm looking for - (kind of the opposite of those huge stores where they have a zillion thing but not what you actually want...) Thumbs up.

I have been using Pine Bush Pharmacy for several months. It's a 20-25 minute ride for me, but I…read morewill continue to use them, because this pharmacist helped me when no other would. Because of my location, I had been using a mail order service for prescriptions, and one day, they informed me they would no longer be carrying my prescription drug. I called most, if not all, of the chain stores, but none was willing to deal with the mail order company to have the prescription transferred. The pharmacist at Pine Bush Pharmacy called, but he was unable to get them to transfer it. I was ready to give up, but he didn't! He called again and again and was able to successfully transfer the prescription. He is wonderful and has earned my loyalty.

I love this pharmacy. I live right next door which is extremely convenient. The pharmacy staff…read moreknows me and is always friendly.

I will never go back to a big box pharmacy where the employees are disengaged, lines long, and…read morefrequently the orders aren't complete. Not so with Dedericks in New Paltz; they are very proactive and actually call to tell you is an order has been delayed. Calling? With the big box pharmacies you may wait in a circuitous voice-activated system that is hardly what I'd consider good customer service. in contrast, calling Dedericks and with one button push you're talking to a live person within 15 seconds. if you're getting your prescriptions at a big box chain, you're missing out on a much more pleasant experience from ordering to pickup. Highly recommend supporting your local pharmacy especially when they do everything right!

Dan, the pharmacist, is really nice and friendly. I can't say the same for the others. They weren't…read moreso pleasant on the phone. Also, due to the fact that they are a small chain they may not have the medicine in stock if it is uncommon or non-generic and will need to order it. I do love the fact that they have curbside pick up and it has been quick and seamless each time.

Jim Szigethy was extremely rude with no manners. He sits behind the counter barking commands at…read morestaff without knowing what they're working on. Better off avoiding this place, not kind or helpful

I usually write about food. Today my pharmacy visits were beyond reprehensible. Except for my…read morevaccines at Walmart. Easy in/out appointment on time. Very nice pharmacist