Had to work with this company concerning an auto accident. Some of the worst customer service imaginable. No follow ups on the claim. Even after leaving several voice mails, they still have the courtesy to not respond. The least they could do is call to follow up on what was going on. Good or bad. In the end I had to contact one of their managers and he was not helpful one bit. I get hit and I feel like I'm the bad guy here. Thanks. (I would have given a ZERO if that was possible) read more

The best and fastest!!! See Diana for the best deal in town!!!!! She recommended the best option for me and my family read more

Rock Insurance Agency - The best - Auto Insurance Near Me - Paramount, California

I was on my way to Fredloya insurance that same day. I wanted to check this place out first and I'm glad I made the right choice. I honestly forgot the staff name that helped me out that day. Thanks for your help girl I'm a disabled person wheelchair user. She took her time and showed me my options to save and picked the insurance I wanted to be with. It was pretty fast and before I knew it I was leaving home with a big smile. Thanks to my awkward feelings about Fred Loya Insurance and the reviews people took their time to write about their experiences with companies mainly people. I love Yelp y'all and that's the real reason I went to Rock insurance. Thanks to the staff's at Rock insurance and may good karma comes back to y'all and not like Fredloya. read more

I would like to start off by saying that I didn't go in here personally but my dad did and had a really great experience that he wanted me to write a review. Isabella is the young lady that helped him and he said that she's was super friendly and very helpful. He appreciated all the time she took and went above and beyond to help him find the best deal for our car insurance. If you're looking for a place where the employees will take the time to help you out this is the place. read more

Incredible very good customer service but the quote I got to high....sorry I still stay with my insurance company....

Great service at this location. Very informative . I love this insurance company. Would recommend that you use this company.

This place help me find an amazing quote on auto insurance! Bella was amazing help and got me through the process super fast and easy. I would defiantly recommend coming here! read more

I would definitely recommend this place to my friends and family! I loved how fast Diana greeted me and took care of me. I liked how she made my experience personal and didn't see me as just any customer that walked through the door. She was fast and helped me get my car insurance in no time! Thank you and I'm so glad I found this place on yelp! :) I see why everyone gives them 5stars! read more

had such a great experience here! fernando found my husband and I the best price for our car insurance. would recommend to anyone!

Auto Rock Insurance has great quotes and the best agents. I am truly grateful that I found them and the services have been super great. The agents are very helpful and I can always count on them in asking questions. I'm one happy customer and definitely recommend them. Diana is a great agent and very helpful.. Thank you so much and I'm one loyal & happy customer.. You guys Rock read more

My go to insurance group, I've had three cars insured with their help and they have found the lowest price each and every time. Diana is extremely thorough and ensures that I get the best bang for my buck. Quality insurance provided by qualified employees. read more

Great customer service from Diana G. They also have insurance for Mexico and you can do your taxes. I took my son Francesc and they were very nice to him. I would have given them 5 stars but they didn't have any rocks there and the sign said Rock insurance read more

Great customer service with Diana G. My husband and I visited several agencies this location was very helpful and gave us the best quote. I recommend giving them a call to save you and your family some $$$ read more

best insurance company ever love them great company nice people very attentive. When you come in they greet you with open arms

These guys/gals "Rock" literally. have to be honest, when shopping for insurance it can be mundane at times. They kept it very professional, easy to understand and explained my coverages all over the phone. And once in person they were able to help me even much better in all regards. See Diana for any questions along with Fernando whom i initially came in contact with. Wonderfull individuals down to earth not another insurance just trying to up sale and make a quick buck. Honest review read more

Always very helpful and care about thier clients and very clean and professional. Would recommend

So I passed by this place after going for hot wings. They have Great service here. The girl Isabella that helped me answered all my questions (and because of my poor record I had a lot) and she never seemed frustrated and helped me to understand everything I needed to know. Another awesome thing is that she'll sit with you and go through different options to find you the best affordable price and coverage. their sign used to say opens at 10, but now they're opened at 9 so I can swing by on my way to work and make a quick payment. Super satisfied not only with my coverage, but the service I am getting. read more

First time getting a car and Diana was very helpful breaking down the different car insurance they offer.

Came in for the 2nd time to Rock insurance agency and got a better price for my insurance quick easy and cheap.. good customers service overall excellent experience read more

Rock insurance is my go to place for my car insurance, they have great agents with quick and easy customer service support, they're always available for any questions I might have regarding my policy. They also provide income tax services and all types of insurances for home, commercial and autos. Diana is my go to agent here I highly recommend her. Thanks for everything Rock Insurance I'm one satisfied customer. read more

Diana was great. She explained everything and gave me a good price on car insurance. I definitely recommend this place to my friends.

Victor was very fast prompt and ready with my paper work. I recommend this place. In and out in less than 15mins

This Insurance company is HORRIBLE. My daughter was in an auto accident caused by someone insured by Infinity. No fault of my daughters and she had to have her car repaired using her own insurance. OVER 1 year later and Infinity has still not paid for her rental car expense or deductible. Do not buy insurance from this people. read more

Great service. I called for a quote and was able to get a good price for my auto insurance. I walked in the next day to complete my transaction and the agent was very pleasant in helping me. If it's your first time I'd recommend walking in to get everything completed fast and also in case you have questions you can get them answered right then. read more

I am very disappointed in this agency representing Mercury Insurance company. I have been a member of Mercury for over 21 years. I have never ever had my insurance cancelled. I purchase car insurance for my daughter. She has been a member of mercury for 9 years. Diana helped me with new policies for myself and daughter. Diana, drop the ball. She did not complete my daughters policy with proper paper work in specific the U45. This form was emailed to my daughter to sign and return., which my daughter signed and returned.Little did we know they have my full payment of six month insurance, when my daughter received a check in the mail June 8 2015 that her insurance was cancelled because she didn't returned this form U45. Keep in mind this form was emailed to her. Why cancelled her insurance 2 months before the renewal. This is scary finding out my daughter has been riding around since may 2015 with her insurance cancelled. I will not recommend this agency. They're very incompetent . I had to end my relationship with Mercury, because you just don't cancel my insurance when I paid the full 6 months up front. They claimed they mailed this form and cancellation but its all here say no proof . Just omit you really screw up. A heads up make sure all of your paper work is completed. Yes their prices are good, but do u know how much money I would have been out of because they refuse to complete their paper work. read more

Amazing customer service! !! From both Diana G. And Arturo!! No broker fees and no down payment!

Arturo is such a gentlemen, he would tell you the truth about everything as you expected for. I highly recommend you to give a try to check this place out! read more

Great and fast good service friendly good vibe workers came in short notice and everything went smooth .

Really helpful, clear explained all the questions that i asked. Pleasant experience considering that i was in a bind.

Diana did an amazing job on helping me get my insurance. It was quick, simple, and helped me with any questions I had. I would definitely recommend this place to my friends. read more

diana was absolutely amazing. she was very helpful. service was like no other service ive ever had!

The service here is Excellent!!! I came in a few months back and got a quote and came back and got insurance for a cheaper quote! Thanks Dianna!!! read more

Arturo helped us out real quick with the plan we needed gave us the info we required and got our plan set up right away. Great quality local service read more