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    Rock Insurance Agency

    4.4 (34 reviews)
    Closed 10:00 am - 2:00 pm

    Services - Rock Insurance Agency

    Car and truck insurance

    Homeowner or property

    Vehicle

    Rock Insurance Agency Photos

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    12 years ago

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    8 years ago

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    8 years ago

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    9 years ago

    Incredible very good customer service but the quote I got to high....sorry I still stay with my insurance company....

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    11 years ago

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    8 years ago

    Great service at this location. Very informative . I love this insurance company. Would recommend that you use this company.

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    8 years ago

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    6 years ago

    had such a great experience here! fernando found my husband and I the best price for our car insurance. would recommend to anyone!

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    11 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    Photo of Ash P.
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    8 years ago

    best insurance company ever love them great company nice people very attentive. When you come in they greet you with open arms

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    Photo of Rick P.
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    10 years ago

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    11 years ago

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    Photo of Mishell V.
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    9 years ago

    Always very helpful and care about thier clients and very clean and professional. Would recommend

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    9 years ago

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    Photo of Rebecca V.
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    11 years ago

    First time getting a car and Diana was very helpful breaking down the different car insurance they offer.

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    9 years ago

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    11 years ago

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    Photo of Jamie P.
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    11 years ago

    Diana was great. She explained everything and gave me a good price on car insurance. I definitely recommend this place to my friends.

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    8 years ago

    Victor was very fast prompt and ready with my paper work. I recommend this place. In and out in less than 15mins

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    12 years ago

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    9 years ago

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    11 years ago

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    11 years ago

    Amazing customer service! !! From both Diana G. And Arturo!! No broker fees and no down payment!

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    9 years ago

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    11 years ago

    Great and fast good service friendly good vibe workers came in short notice and everything went smooth .

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    10 years ago

    Really helpful, clear explained all the questions that i asked. Pleasant experience considering that i was in a bind.

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    10 years ago

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    9 years ago

    diana was absolutely amazing. she was very helpful. service was like no other service ive ever had!

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    11 years ago

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    11 years ago

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    Rock Insurance Agency Reviews in Other Languages

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    Review Highlights - Rock Insurance Agency

    See Diana for any questions along with Fernando whom i initially came in contact with.

    Mentioned in 13 reviews

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    Jazmin and her team are a breath of fresh air! Her team is very knowledgeable, down-to-earth,…read morestraightforward, and genuine. They stand out as professional individuals that put the customers needs first . Jazmin and her team decoded and decrypted the big scary confusing world of insurance for me and set me up on the perfect plan for me. This year when my plan ceased to exist, they helped me find my NEXT perfect plan, making the transition seamless, with no lapse in coverage. No hidden tricks it was straightforward honest communication . They helped to make the process of choosing a policy, one that was easy to understand and navigate. They asked the right questions, got to know my overall story better, and then gave me time to decide what was right for me. They removed all of the stress from a situation that could have been VERY stressful. They explained all I needed to know and consider when purchasing a life insurance policy. I'd recommend the Jazmin Renteria insurance team to anyone looking for a great partner in the insurance buying process for your business, home , auto or life. Thank you

    I switched to farmers insurance about two months ago and I'm SO glad I did. I had an accident a…read morecouple days ago and called my agent Nancy. She was so helpful and had all the answers to my questions and concerns. During a stressful time she made things very easy for me. I got my rental the very next day and my car in the body shop a couple hours later. I could not have asked for better service. Thank you so much to Jazmin Renteria's office they're so professional and informative!

    Fred Loya Insurance

    Fred Loya Insurance

    1.0
    (12 reviews)

    An absolute mess. But you get what you pay for. Cheap insurance means cheap help or no help. Paying…read moreonly for the title of driving with insurance.

    This insurance IS THE WORST, I wish I read the reviews before going to them. I was in a car…read moreaccident 9/13, I filed a claim the following morning. My car was taken to a storage lot out in Sherman Oaks because that's where my car accident was and I live in East La, so that was the best location to my car at the time being, when I filed my claim, I was told, an adjuster will contact you and will go GET YOUR CAR FROM THE STORAGE LOT AND HAVE IT TOWED( because I told her it's a total loss for sure) to THIER STORAGE LOT, SHOULD NOT TAKE LONGER THAN 48hrs. Okay everything sounds good so far. Then comes Monday, I start to follow up with my advisor, no answer, calls me back later that day to take my statement, I was driving so he said he'd call me back in 15 mins. I don't hear from him till Wednesday, that's already passing 48hrs, I finally give my statement, then he says okay we're gonna go pick up your car after you sign the release form, I already signed it immediately after filing the claim the day after the car accident, these people waited on purpose, come FRIDAY, the tow truck company contacts the owner of the storage lot that they're gonna go pick up the car at 2:45, this means that the insurance already contacted the tow truck company so that's why they contacted the storage owner, the storage owner calls the tow company saying hey it's 2:45 are you guys gonna come? The tow company said no because FRED LOYA DECIDED TO CANCEL THE PICK UP DUE TO EXCESSIVE CHARGES, the owner found that to be strange. I was told by FL that if I want my car out of there I need to pay out of pocket the difference, THATS RIDICULOUS. So 9/20/24 my car was deemed a total loss officially. Why I'm I BARELY GETTING A PHONE CALL FROM VERONICA 10/4 saying that my car is totaled and she is emailing me the paperwork, remind you the deadline is 10/14 but I'm barely being sent the email on 10/4 when my car was deemed total loss since 9/20. I spoke to owner of storage lot and he's willing by to renegotiate with them so they can pick up my car but he knows what they're doing, they're trying to low ball him and screw me over, so when speaking to VERONICA, she says, "oh I see your car hasn't been picked up from the storage lot." I told her yeah that's the dilemma I'm having with you guys, she then catches an attitude with me saying that it's my fault, that the owner is charging ridiculous fees such as $250 for sending a letter, I told her well he just wants to renegotiate with you guys do give him a call, she says NO! You do that! I said excuse me? Why? This is why I pay FULL COVERAGE MONTHLY, you guys are my insurance, you guys are suppose to protect me and fight for me to make things go smoother at all costs, this LADY STRAIGHT UP TOLD ME, NO! We're not your attorney, we're not this and that, we are just your insurance ONLY, I couldn't believe what I was hearing from VERONICA, I did not want to continue going back and fourth with her so I just said okay, knowing that I've already filed a complaint with the department of insurance and I just took note of what she said because I am being treated WRONG! She's an ADJUSTER, you're suppose to NEGOTIATE FOR A BETTER PRICE POINT , it's LITERALLY IN YOUR JOB DESCRIPTION! I didn't tell her that though because again, I'm not gonna continue to stress myself out over this pathetic scamming company that call themselves an auto insurance, I was stressed out like I've never been in my life the whole week after my car accident dealing with Fred Loya, so I had to tell myself, I will not stress myself out anymore over them, at the end of the day it's all gonna get resolved ONE WAY OR ANOTHER. So after I hung up with Veronica, I called the storage owner and told him about the conversation Veronica and I had, when I told him about the $250 letter charge, he said SHES LYING! HE HAS NOTES AND PROOF THAT SHES LYING. This is just insane to me that I'm going through all this because of this insurance.

    Rock Insurance Agency - autoinsurance - Updated June 2026

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