This business is such a clusterfuck that I wasn't even *able* to place an order, through any means whatsoever. They used to be 24/7 and some places still think they are, but they aren't. The reason a lot ofpeople don't know this is because it's not on their site. I found it after a lot of research: they buried their new hours in a post on Twitter but couldn't be bothered to make sure their customers could see it on the website. Oh, and their website is broken. You can't place an order on the form, even though that's the whole point of it. So I called the phone number I eventually found (which is also not clearly given), and during their new business hours. The amount of research I had to do just to get to the point where I could try to place an order is ridiculous -- they hide their own business hours, their order page is broken, and they don't even have their phone number on the home page. Am I using a delivery service or cracking a secret code? And what did I get? No answer. Repeatedly.Yes, it's the right number -- it said it was for Rock-It. Still nothing, even though there is literally no other way to contact them. Are you kidding me? How are they charging what they are? It'd be cheaper, less time consuming, and more effective to just get an Uber cab instead. Seriously. Do you guys even want business? Seriously. It seems like you've done everything in your power to make life as difficult as possible for your would-be customers, and prevent them from ever being able to use your service in the first place. This is just nonsense. You guys need to figure out this communication circus you've got going on. read more

Just called. Some stoned idiot answered the phone with their business name. Then told me they were closed.... Sounded extremely intoxicated. I wouldn't recommend bothering unless you want to be disappointed. read more

Rock-it Bicycle Delivery - Just got this from their employee or owner? Cool. - Couriers & Delivery Services Near Me - Minneapolis, Minnesota

AWESOME! After being sick for days and having eaten barely anything I found myself needing a Pho fix from Pho Tau Bay but without a car and unable to bike myself I gave this rad place a shout. They took my info and advised me to place an order for take-out (Tau Bay does not deliver) under Rock-it and within 25 minutes I had wonderful Pho arrive at my door! Six bones for the service plus tip (I tipped in homebrews). read more

Called, guy on phone told me he could deliver, called back with address and suddenly was too busy and hung up the call. Was unprofessional and swearing casually on the phone like calling some guy for a personal favor. read more

They may be good at bicycle deliveries but, I would advise businesses not to hire them unless they are prepared to lose money. Hire a professional instead so your swindled customers don't pack up and leave the building. read more

Was cooking one night and noticed that I was missing a few ingredients. Happened to remember this place and put in a quote online. It was literally for 3 ingredients like Poblano peppers and small items. Someone called me back within minutes and said he could pick the stuff up from the Cobalt Lund's in NE Minneapolis and be at my house within minutes. AND I could pay with a credit card using a SQUARE reader. I texted the guy back and said I was not going to actually use the service that night (ended up ordering takeaway) but exceptional service. Fair pricing. I will keep these guys in my back pocket. read more

Love these guys - use them for the undeliverable deliverable - so great. Pro tip - don't call them! They get lots of after hours drunk dials, so calling is not a reliable way to get in touch with them. Nick, the owner, is reliable via email, and if you're a frequent flier, they can get you set up with an account. Rock on... read more

HOW ARE THEY STILL IN BUSINESS?!?! As an event planner, I will not order from bakeries or restaurants who use this service. I've had ruined cakes, cupcakes and donuts that arrive in mangled boxes. Not reliable; not professional. read more

Seriously awesome service. Sleeping baby and can't get out to the store? No problem. These guys will get anything from anywhere in the city and deliver it in under an hour! One more reason to not get out of my pj's = customer for life. read more

Website broken, so I couldn't place an order, but it turned out to be a good thing because they've now gone on my 'Avoid at all costs' list. I called and was quoted a $10 delivery fee, which was reasonable even though the website had a lower price listed. Asked if I should call the restaurant and order and pay them directly, or if Rock It would pay and I'd pay them with a credit card, I was told either was fine. I was asked to text an order to Rock It, so I did. A few minutes later, someone called me back from a different number and quoted $12 for delivery plus $5 for paying up front. I said that wasn't what I'd been quoted and that was a bit much and the person hung up on me. NO OTHER DELIVERY in the metro area charges a $17 delivery fee before tip. Even BiteSquad 'no minimum' delivery pretty much maxes out at $13. Rock It, your customer service sucks worse than your delivery fees. I had been excited to have a service like this in the city, but the bait-and-switch, lack of knowledge, and outright rudeness have assured that not only will I not use your service, but I will try to make sure nobody else I know uses your service. This is not how you treat customers, especially not new customers, if you are a startup. Service is key, and you failed hard. read more

This company is fantastic!! You want it and they deliver. Anything, anytime. The only time they let me down is when one of their bicycle delivery guys was literally hit by a car. I wish they had this in Chicago now that I have moved back from Minneapolis! It's anything you want, to your door, anytime you want it and their customer service, delivery staff, etc.. are all extremely responsible, professional and efficient. LOVE ROCKIT DELIVERY! read more