With the recent improvement and change in offsite management staff communication and attention to…read morethe landscape has really improved. There is no onsite manager. The current property manager in the offsite office is responsive. Their rental charge is competitive and the location near the Boise River greenbelt and a big public park is great. They now have a good system for tracking management requests. There is no public pool but a local nearby gym called Villa Sport offers activities and a big pool for kids.

I lived here for one year it was very pleasant. The leasing staff was super helpful and honest with…read moreus. The grounds were kept up nicely and there was never any trash on the property. I would also add that these apartments are extremely well built and I never heard my neighbors; that had dogs and kids. Overall would highly recommend this apartment complex!

Very professional outfit couldn't be more happy with the office than we are. Thank you.read more

They are a terrible property management company. They will add charges on your account without any…read moredocumentation or proof of the violation they are charging you for. They do not really care about helping you or getting your issue resolved. Do not recommend

Julia went above and beyond in renovating my house. Her connections were exactly what I needed and…read moreshe made sure all the details were taken care of. I can't recommend her or her team enough!

I had Julia Cheikha the head of JUJE Co redecorate my apartment. She came in and gave me sketch's…read moreof what everything was going to look like and worked with me well to get my style expressed in my small apartment. She made it feel cozy but not crowded. She had samples of different options for rugs and apartment friendly fixtures and plants, which I found pretty unique. She also was on time with everything and things went smooth. I would and do suggest her to everyone wanting to make their space feel like their space. Thanks so much JUJE Co, coming home to this apartment let's me relaxed and unwind after a long day at work.

We lived at The Lakes for 6 years and it was awesome! Even with a management turnaround 3 times…read moreeach new group was great and always responsive to maintenance requests or any other issues we had. We had a 2 bedroom apartment with an attached garage right on the lake and only moved because we needed more space for our grandson. The location is amazing and we loved the amenities and all the wildlife. It's also a very safe and quiet community with a very lively summer pool season and a secure package delivery room.

Where to start? This has the potential of being a great place to live, but Ave5 doesn't seem to…read morecare enough to take care of the property. From the start, before Ave5 came on board, the residents on the third floor where I live, were put through horrendous sleepless nights from the girl who lived below us on the second floor. She obviously had serious mental issues and was an alcoholic and would party all night, and knock on our doors at 2, 3 or 4 in the morning wanting to come in. The police were called on her several times and we all feared for our safety. Management continued to tell us there was not much they could do due to legal procedures. In the end after one year of this, she was evicted and went to live with her mother who had told us prior, that she did not feel safe living with her adult daughter and did not really want her back home with her. Comforting. There was one night that this girl left a taser gun on my neighbor's door. Follow that up with electronic gates getting installed and making us a gated community. The only problem is, the gates never worked for 8 months and were kept open because they couldn't get them to work correctly. There were many mornings, I could not get out the gate to leave for work. We all complained to management and were told this was for our safety. Safety? We all know that anyone can wait behind a car who is entering the gates, and follow in behind them. Not safe. Currently, the gates do not always read our fobs and will not open for us when trying to get into our complex. Next, the community hot tub. It has rarely been in working operation since I moved in 2.5 years ago. There is always an excuse as to why it doesn't work. Not much more to say about that, except it is an amenity offered to those who live here, but it rarely works. Let's talk about the parcel room. It is supposed to be safe and secure and only open to residents who have a code to get in when a package arrives. IT NEVER WORKS. I cannot tell you how many times that electronic system has been down in the last couple years. It is currently wide open for anyone who cares to come in and rummage through our packages. No locks, door is propped open, come on in and go shopping. The refuse dumpsters. Can't seem to get our garbage picked up for anything. There were months that community garbage was stacked and piled up outside the containers and flowed out into the parking lot. It looked like we lived in the projects. Now we have a new refuse company for whatever reason, and they only dropped off one container per area instead of two. Two was already not enough and we were told by property management that when the complex was built, they never took that into consideration. So reduce that by half and let that picture sink into your mind. The dog waste. We are supposed to have a company who comes in and checks the DNA on dog waste in our lawns and courtyards left behind by irresponsible residents. Doesn't happen. I have complained and taken pictures of waste many times and reported it to any and all of the property managers who have passed through Lakes and Eagle, and I cannot get an answer. I was finally told that the Poo Prints or whoever they are, only come 4 times a year on a certain day. So if you have poop from your dog in the grass on that particular day, you will get caught. But the other 361 days of the year you can let your dog's stank sit and rot in the grass so people can step in it. The goose crap. Absolutely no way to describe the amount of goose shit that covers the beach and the walkways. I would not set foot on that beach for anything. It is out of control. The grass in front of the lake and surrounding it, is nothing but goose shit. If you intend to walk to the mail box to get your stuff, you may as well either drive to it or take the long way around to walk there. We residents talk about it. We don't see any means being taken to correct this problem or scare the geese away. It is more than disgusting. Let's talk about the common areas. In just the past few months, we have been given the pleasure of paying for the gas and electric for our common areas. No explanation from management. Just happened to look at our online bills to see it appear. To make things more painful, they just doubled our fees for common area gas and electric this month without a word. These are supposed to be amenities, but when you have to pay for the electric and gas, they no longer are. We were told in early fall by management, that hey had signed on with a new snow removal service and were very excited about the new contract. I think our parking lots got plowed once this winter and only after it became packed down from our vehicles. And I can vouch for the fact that they were not treated for ice or slippage. Great job! Like I said earlier, this has the potential to be a great place, but it is going downhill fast, yet our rates and fees keep increasing.

Had I provided this review 3 years ago it would have been different, but as another reviewer stated…read morethis company has changed. It's not the individual service and responsiveness that it started working directly with Heather. I'm sure she's too busy but her staff isn't filling the shoes. Serious Issue - On 7/14/2026 I discovered that a lease was set to expire on 7/31/26 and no contact had been made with me or the tenant. First this shouldn't happen and second I shouldn't discover it. Since then it's continued to be poor communication and me pushing. Not what I want from my property management company. Oh and they do the Residential Benefits Package which lines their pockets and effectively jacks up the rent without a true benefit to the owner in my opinion. This alone wouldn't be the issue but the above and the communication style since is not working. No phone call, no assurances, no proactively keeping me posted on progress after I brought the issue to their attention. I had to give direction and ping for follow-up. That's their job, not mine. Turn it around group!

Excellent service in purchasing my rental property via a 1031 Exchange. Very detailed oriented,…read moreespecially with inspections and communication throughout the purchase process was seamless. Always alluvial to get questions answered and move the process forward. After the purchase they quickly found an excellent tenant, Their property management services are the best. Corby and Heather are really hands on professionals.

I've lived here for eight years, and that alone should say a lot about how much I enjoy this…read morecommunity. The management team is absolutely fabulous--friendly, responsive, and genuinely invested in making this a great place to live. The maintenance guys are also fantastic and always on the ball. Whenever something needs attention, they're quick to respond and get it handled, which makes everyday living here easy and stress-free. One thing I really appreciate is how responsibly the community handles their pet policy. It's clear they care about keeping the grounds clean and enjoyable for everyone. There are plenty of doggie waste bag stations around the property, and management does a great job making sure residents stay on top of cleaning up after their pets. As a dog owner, that makes a big difference. I also absolutely love walking my two little dogs, Sadie and Rocco, around the scenic, well-maintained grounds. There are so many different paths and spots to wander that you never feel like you're taking the same walk twice. Another lovely perk is being right next to a beautiful park, which gives us even more space to roam and enjoy the outdoors. And of course, the amenities are wonderful. The pool is fabulous in the summer, and the hot tub and fire pit area are such fun places to relax and unwind. After eight years here, I can honestly say I wouldn't mind living here forever!

We've lived here about a year now and it's such a great environment! Lots of friendly neighbors and…read morethe environment is so beautiful lots of greenery and flowers and well kept trees! The staff is always helpful and welcoming!