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Rocket

5.0 (1 review)
Open • Open 24 hours

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1 year ago

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CVS Pharmacy

CVS Pharmacy

1.9(50 reviews)
1.3 mi

This establishment is poorly staffed, and always has been, they make numerous mistakes and they…read morehave no ownership whatsoever of them. They have a new answering service where you are not able to put input your refill information. You have to leave a message. I tried several times to do this on Friday the day my prescription expired. I was unsuccessful. The following business day was today the 23rd. They are refusing to refill it for me and will take no ownership whatsoever of their faulty answering service. Josie was condescending and the manager Amanda hung up on me. Neither of them were professional. I would not recommend anyone go to CVS. It's be an issue since it's inception. unacceptable.

I understand working Christmas Eve isn't ideal. What I don't understand is why that gives the…read morepharmacy staff permission to act like openly hostile toddlers with lab coats. From the moment we arrived, the pharmacy area was a live recording of complaints about wanting to go home. Loudly. Repeatedly. As if customers personally scheduled their shifts. Even better, watching one guy literally throw prescription bottles in frustration like it was some kind of pharmaceutical rage room. It was deplorable at best. And no, there were no customers giving anyone a hard time. This wasn't stress. This was unprofessional, aggressive, and honestly concerning behavior from people handling medication. If you're so angry that you're slamming and tossing filled prescriptions, you should not be anywhere near patients' meds. No one expects holiday cheer. We do expect basic professionalism and not to feel like an inconvenience for needing prescriptions filled. CVS Pharmacy might want to remind its staff that frustration is not a customer-facing personality trait. If you hate being there that much, call out. Don't take it out on the people you're supposed to help. This is especially true for the woman (I think) working the cash register at the Pharmacy.

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Rocket - convenience - Updated June 2026

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