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    Rockport Factory Direct Store

    3.0 (2 reviews)

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    3 years ago

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    9 years ago

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    Woodbury Common Premium Outlets

    Woodbury Common Premium Outlets

    3.6(848 reviews)
    1.0 mi
    $$$

    My partner decided to take me on a mini shopping spree for my birthday. We come here at least twice…read morea year, and this time we went to the On Clouds store (which honestly I didn't know they opened so I was pleasantly surprised, and excited to see all the merchandise in person). After circling around the parking lot for a few monies, we decided to park in the special gated area, and paid a few bucks for a spot. There is a parking garage, but my partner has a box on his SUV making it too high to enter. The lots outside the stores are PACKED. There is also a bigger lot behind the stores, but that requires a lot of walking. The store complex is huge and even has a name. We usually choose one section to go to and stay around there - we are not big shoppers as some people that go there. We just usually just make our rounds around our favorite stores, and whatever else we decide to check out. There are food stands spread around the complex where you can get sweets and beverages. A huge building with management office, guest services and various food chains stands somewhere in the complex. I got Jersey Mike's and Pink berry for dessert. My partner opted to try chicken and fries from the Melt Shop. Overall the food choices are solid, I'd say. Something for everyone. It is always a fun little escape to go to a mini town full of shops. Many are outlets - which means cheaper prices than you would find in a regular store. It is a dangerous adventure since we always drop a few hundreds when we go thus why we don't go often. There isn't much that surrounds Woodbury Commons to explore, so when you decide to go make sure you put aside at least half to a full day for just walking around.

    It's been my experience that "outlet" is just code for last year's merchandise at department store…read moreprices. Sure, there are some deals to be had and at Woodbury you can certainly get your 10,000 steps in but the discounts are on par with TJ Maxx or Marshalls. Woodbury's a great place to kill time, just don't expect to make a killing.

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    Woodbury Common Premium Outlets
    Woodbury Common Premium Outlets
    Woodbury Common Premium Outlets

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    Hunter Boots - 75% of the box was damaged, the sale rep just wanted to hide it, and gave me these!!

    Hunter Boots

    2.2(11 reviews)
    1.2 mi
    $$$

    This was probably my favorite store to shop in while at Woodbury. The store was clean, organized…read moreand sales associates were available to reach the box of boots on the top shelf that I couldn't get to haha. Great selection of rain boots at a great price. I got boots, socks and rubber restore and then 20% off all of it. This would be my go to if I'm ever in the need for new rain boots.

    I would give 0 or negative star if I can…read more I walked in the store and wanted to buy a boot, but none of the sale rep had intention to help customers at all. They either talked to each other, or only tried to stock the shelf. Until I walked to the one of the shelf that a lady stocked the boot, I asked if I can see the size of the boot I wanted to tried. The lady said that she was organized the shelf, so I tried to take the box of boot out by myself. Then, she said "which one do you want?" I showed her the one, and she grabbed for me, but gave me the look that I should decide now. Only thing she wanted to do was to organize the shelf. May be her job description was not to help customer at all. Later, I told her that I wanted two boots, and wanted to pay. She took both of the boot to the register. Without saying anything, I asked her that could she please show me the socks that goes well with the blue boot. She ignored and asked me if I finished shopping??? I said that I asked if she can show me the socks?? Then, she said OH I FORGOT!! But still just pointed to some colors next to her. She was so lazy. Then, I tried to find the colors I like by myself, and found it, but it was kid sized. So, I asked her question about women sized, she turned me down by saying that " IF YOU DO NOT TRUST ME, DO NOT ASK ME QUESTION!!!!" So, i just told her that I want to pay for the two boots, and leave. 5 mins after I left the store, I found out that she gave me my boot in a ruined box. It was damaged somehow on one side of the box. The hole was on 75% of the box. She definitely saw it but She did not want to show me. So I walked back to the store and asked either refunded or changed the box for me. She ignored me, and asked someone else to do it. Bad customer service ever. Not sure the company wanted to do anything to these people, because it saw other bad reviews of the store too.

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    Hunter Boots
    Hunter Boots
    Hunter Boots

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    Rockport Factory Direct Store - shoes - Updated June 2026

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