I had such an amazing experience getting my nails done! She was incredibly kind, patient, and paid…read moreso much attention to detail. My nails came out perfect--exactly what I wanted, if not better. You can truly tell she loves what she does. The atmosphere was comfortable and welcoming, and I left feeling confident and happy. I will definitely be coming back and recommending her to everyone!

I warned them I had a lot of hair, but that wasn't heeded…read more Appointment was at 12:15, wasn't in a chair until 1:30. I wanted a wolf cut with frosted tips, what I got was so atrocious my new stylist has recommended small claims court. I paid $250 + $50 tip because I was almost made to be late to work after telling her repeatedly that I needed to be done by 4 that I didn't get to check it, AND she told me to come back so she could "fix" it for free. After checking it at work, I cried for 20 min. It is that bad. So I told the stylist I wanted someone else to fix it. Apparently, being honest with your bad experiences will cause the owner to crash-out, send you patronizing emails about "expectations" and "disrespectful" language when no one was called the names I had rattling around in my head, in addition to telling you, "I hope you have the day you deserve" and banning you from the store. Oh, and the stylists will spend the entire time complaining about their personal problems to you like you're there to "fix" them when the reality is you're trapped in a chair while they lament how hard their lives are and out of politeness, you'll just smile and nod. Feel free to visit, but they'll take your money even when they know they goofed.

I have been coming here for several years now for various services and I'm so happy to see the…read morebusiness expand. Meg absolutely deserves it. She is so incredibly helpful about my skin concerns and is always kind, friendly, and thorough, even on days when she is stressed or upset. She gets to know your skin better at each appointment, so you can rest assured that she will only use products she knows will not trigger any severe sensitivity. And on top of all this, her prices are reasonable and fair. As a bisexual woman, I can vouch this is an LGBT+ safe space. I always feel welcome and cared for here, which can be hard to come by in Idaho.

I left two messages to make an appointment for a facial. They never got back to me on the phone…read more Bad customer service.

I just got my first hair cut at Identity. It consisted of cutting four or five inches off, trimming…read moreup my bangs, a little bit of thinning, and then finishing up with a blow dry and straightening. I saw Robin who was nice and gave me tips as she went along to maintain my hair. The rates are pretty standard. If you're going to get a wax though I would hands-down recommend Stacy. This was probably the least painful brazilian I have experienced and it was pretty quick. I hadn't had one for over 6 months so the roots were pretty thick and it was still less painful. For the wax you're in a private room with a pretty nice atmosphere. Stacy is easy to talk to and makes it go fast. Definitely recommend it.

I had the best experience at Identity Salon with Eva! My hair has always been difficult to process…read moreand most stylists have a hard time getting the right blonde for me. Eva absolutely nailed it! I'm obsessed with the color and so grateful! I highly recommend Identity Salon!

My hair has never looked this beautiful! Whitney did my hair and she did amazing. The salon is…read morealso so warm and inviting. If you're looking for a salon in Pullman it has to be LaBella

I have never wrote a yelp review but I Was so unhappy after getting my hair done here. I went in…read morefor a partial balayage for my brothers wedding, so my hair turning out good was essential. The place was very lovely and the person who did my hair was very nice the entire time. But... my hair turned out horrible! She masked it in the salon to make it look good but when I got home and took a better look, it was terrible. It was nothing I asked for as well as it was over balayaged which basically meant it fried my hair. Now I have to get my hair redone but I am not going back to this place in fear that they will ruin it again.

Misti has done a fantastic job styling and coloring my difficult fine and curly hair. It's…read moredifficult to find a stylist that has the talent to work with it successfully. So pleased to have found her and always look forward to visiting with her.

Disappointed. I got my nails done (a full gel set for $55 plus tip) Wednesday afternoon. The nails…read morewere very thick, but I liked the design so I let it go. Today is Saturday and 7 of my nails lifted to the point of me having to pull them off. I removed the remaining three myself. I've been getting my nails done for years, and after three days I shouldn't have been able to remove my nails this easily. I'm sad I wasted my money and time.

Thank you Ki and others for your amazing work. We love our nails, you always do such an amazing job…read moreand we always leave with smiles on our faces. Thanks for being awesome and all the great vibes, you're appreciated!!!

I've had multiple Brazilians but Jen really takes the time to make sure she gets everything in…read moreorder for you to look and feel your best. She makes you feel so comfortable and helps keep your mind off of what is really going on. Definitely coming here for all my Brazilian needs!! :))

This place is the one local trusted nail salon. It is clean, locally-owned, and fabulous. I used to…read moredo nails and the area and whenever I went on vacation, the only person and I repeat the only person I would trust my clients to go to is to the people at Spirit Springs. It's in a very cute downtown location, and the owner, Sondra, is wonderful. In fact, it has been years since I got my nails done. I always do them myself. Recently I really was having a slump downtime and I wanted to treat myself to getting nails done. But, I wanted a very deep C curved white tip. In the nail industry, this is the hardest, most pain in the ass thing for people to request. However she was happy to do it! She took so long making sure they were perfect. The main reason I wanted to give them a good review is I was shocked that people had left negative reviews. But one thing I learned in the nail industry is that there is always people who want great Nails for very cheap and don't often care about the level of cleanliness and certain salons. This is a place to go if you are a classy woman who wants to get excellent customer service, prices that are comparable to people's time and talent, and know what true, Great Nails are supposed to look like.

My friends and I came for a shallac manicure here and it was honestly a mixed review between the…read moreboth of us. I genuinely felt that the lady that did my manicure was very attentive and did a really thorough job with everything. When I told her I wanted colored tips, she was really patient at helping me pick the color I wanted, and even tried it out on her own nails to show me the colors. I also wanted a silver lining and she was really cool about that too. She took her time and made sure everything was perfect the way I wanted it! My friend also got french tips, but her manicurist was busy running back and forth waxing another client's eyebrows, and she didn't didn't do a good thorough job with the manicure. Her gel wasn't put on well, and wasn't as thick (as mine) so it didn't last as long. Overall, it was okay, it was what I expected from one of the only nail salons in Pullman. If i was desperate for a nail job, i'd come back, but it was still pricey for what you get

I made an appointment for 1pm for a fill and somehow no one has touched my nails or even sat me for…read more45 minutes. Absolutely ridiculous. Update I sat for a WHOLE HOUR and was not helped. Worst nail service I've ever experienced. Don't ever come here unless you want to waste hours of your time and money.