I just got my first hair cut at Identity. It consisted of cutting four or five inches off, trimming…read moreup my bangs, a little bit of thinning, and then finishing up with a blow dry and straightening. I saw Robin who was nice and gave me tips as she went along to maintain my hair. The rates are pretty standard. If you're going to get a wax though I would hands-down recommend Stacy. This was probably the least painful brazilian I have experienced and it was pretty quick. I hadn't had one for over 6 months so the roots were pretty thick and it was still less painful. For the wax you're in a private room with a pretty nice atmosphere. Stacy is easy to talk to and makes it go fast. Definitely recommend it.

I had the best experience at Identity Salon with Eva! My hair has always been difficult to process…read moreand most stylists have a hard time getting the right blonde for me. Eva absolutely nailed it! I'm obsessed with the color and so grateful! I highly recommend Identity Salon!

Sheri did an amazing job. My hair was so brittle and stripped of life and was so thirsty. She…read morereally put in effort to make sure she did all she could to revive it. She trimmed it and added toner. My hair hasn't looked this healthy in a while. For the curly girlies... this is your girl ! She's hilarious and great.

Sheri is great! Super attentive to customer requests. She knows hair and does a great job with…read morehighlights!

I had such an amazing experience getting my nails done! She was incredibly kind, patient, and paid…read moreso much attention to detail. My nails came out perfect--exactly what I wanted, if not better. You can truly tell she loves what she does. The atmosphere was comfortable and welcoming, and I left feeling confident and happy. I will definitely be coming back and recommending her to everyone!

I warned them I had a lot of hair, but that wasn't heeded…read more Appointment was at 12:15, wasn't in a chair until 1:30. I wanted a wolf cut with frosted tips, what I got was so atrocious my new stylist has recommended small claims court. I paid $250 + $50 tip because I was almost made to be late to work after telling her repeatedly that I needed to be done by 4 that I didn't get to check it, AND she told me to come back so she could "fix" it for free. After checking it at work, I cried for 20 min. It is that bad. So I told the stylist I wanted someone else to fix it. Apparently, being honest with your bad experiences will cause the owner to crash-out, send you patronizing emails about "expectations" and "disrespectful" language when no one was called the names I had rattling around in my head, in addition to telling you, "I hope you have the day you deserve" and banning you from the store. Oh, and the stylists will spend the entire time complaining about their personal problems to you like you're there to "fix" them when the reality is you're trapped in a chair while they lament how hard their lives are and out of politeness, you'll just smile and nod. Feel free to visit, but they'll take your money even when they know they goofed.

My experience with Kristie was awesome! I went in to see her initially based on her other loyal,…read morelong term customers' reviews and her ability to get me in quickly. (Also, there's a few pictures of the gal's hair who posted the only bad review I saw from a while ago, and in my opinion her hair looks gorgeous). Anyways, I went in for a balyage highlight and cut. I've always been picky about stylists cutting off too much, but she truly listened to what I wanted and trimmed my hair, adding in a couple of layers. She gave me what I asked for initially with the first color, but I pressed her due to my tight schedule and I didn't have time to put in more blonde (to which she gave me her card and encouraged me to come back to do so). Usually I feel awkward or bad asking, but she made me feel comfortable the second I walked in the door. So the same day I called her back and she was more than happy to add in more blonde for me. I'm so in love with my hair, it looks naturally sunkissed and is exactly what I wanted. Definitely coming back!

As a middle-aged professional guy, (if I live to be 120), I count on good haircuts to project an…read moreexecutive image. Whenever I relocate, the first order of business is to find the best hair stylist I can. In this regard, Kristie is not only by far the best in Moscow, but the best I've had anywhere. She is a gifted artist that has a knack for achieving the look I'm after, and she is lightning fast. Seriously, when she cuts my hair, it's like zip, zoom, wham, done. And it always looks really good.

Calling all curly girls!!! Last week I had the privilege of…read morehaving my hair styled by the talented Jade. She gave me probably the best hair cut I've ever had. I'm new to the valley, having moved here from SoCal, and am so grateful that I found her and Signatures !! If you have curly locks, go and see her! Plus she's also an esthetician and a barber. What can this girl not do??

Randi is awesome. I'm new to the area and she knew exactly what to do with my fluffy, frizzy mane!…read moreI'm so happy I found her!!

A deeply painful and hurtful experience -- please care about yourself and read before booking…read more I've waited a few months to write this review because the experience was genuinely traumatic, both physically and emotionally. And to be honest, I hesitated to write this review, especially after seeing how the salon responded to other negative reviews. I was already traumatized by how rude I was treated in this salon and did not want to go through that again. But I'm writing this in the hope that no one else has to go through what I did.I went in for a hair color service on January 18, 2025, that involved bleaching, and what followed was the worst experiences I've ever had at a salon. The process took over six hours, and during that time I repeatedly told the stylist, Michaela, that my scalp was burning and was on pain. She kept saying it was normal and didn't take it seriously. When I got home, I noticed my roots were still wet. My husband looked at my scalp and was shocked -- it was red, inflamed, and covered in hives, many of which had likely popped up during the stylist's rough blow-drying and brushing at the end of the process. The next day, my forehead visibly swelled -- like an egg had formed under the skin. I rushed to quick care, where they diagnosed severe chemical burns on my scalp. I was put on a week of antibiotics and warned to monitor for signs of infection or fever ( Dr's after visit notes are shared in photos). It was truly frightening. I returned to the salon a few days later -- not to argue or cause a scene -- just to share what had happened and ask for a partial refund out of fairness. I wasn't demanding a full refund because I understood she had used product and time. But instead of any compassion or concern, I was met with yelling, legal threat, and complete hostility, even though I remained calm, friendly, and respectful the entire time. I felt cornered and completely dismissed, as though my pain and health didn't matter. The level of rudeness and aggression I was met with was so overwhelming that it left me emotionally exhausted. I did eventually receive a partial refund, but the way I was treated made it feel like I had to fight for something I never should have had to. To make things worse, the color I ended up with wasn't what I asked for -- it was brassy, yellowish-red, and my hair was left dry and damaged. Based on what Michaela explained before the service, the roots were supposed to be 6A (dark ash blonde) and the ends 9A (light ash blonde), but the result was far from that, as you can see in the photo I've shared. I'm sharing this not out of anger, but in the hope that no one else has to experience what I did. If you ever experience burning or pain during a hair service, speak up and don't let it be dismissed. If you choose a salon, make sure they prioritize your safety and well-being. No one should leave a salon experience physically injured, emotionally broken, and then be blamed for speaking up. Please take care of yourselves, and choose salons that treat your safety, concerns, and dignity with the respect they deserve.

McKayla the owner of the salon ambush me when I walked in didn't great me or any. She asked why…read moredidn't I book a consultation. I said I didn't realize I had to do that. She said this is protocol and since you didn't do that I will not be cutting your hair. I did let her know that I would be writing a review on how unfriendly and unprofessional she acted. She said this is her salon and that she would be calling the police on me. If you want to be treated with respect and dignity. I would stay away from this salon.

My love for Drybar continues! This is the 4th Drybar location I've been to, and they have yet to…read moredisappoint. This particular location is super clean, while also being easy to find and park at. I had Brooke as my stylist, and she was phenomenal. Not only did my hair turn out exactly as I wanted, but she was friendly and personable. I enjoyed chatting with her during my appointment. As always, I asked for The Cosmo from their lookbook. I was in a wedding later in the day, so I didn't have Brooke brush it out for me. It fell quite a bit on it's own before the wedding, but a quick flip of my head as Brooke instructed and it was perfect. I love the whole line of Drybar products, but she really nailed it in her selection of which ones to use on my hair. I don't find myself in CDA very often, but if I ever do again, I'll be sure to stop in. It was well worth the drive from Spokane!

I visited on Sunday morning on a camping trip to avoid washing my hair! My experience was great -…read morewas helped immediately, and my hair turned out great! Would definitely visit again!

I went to Morgan for the first time. Shared with her what I wanted and even showed her photos and…read moreeverything. Looked great when I left. When I got home and saw my hair in differnt lightings it looks nothing like the photo I showed her. I contacted her and informed her I though she had pulled more brown through the bottom of my blonde hair to add more dimension. Clearly there was a miscommunication some how even with a photo.. then I asked her if she could fix it for me and she told me no becuase I didn't say anything before I left the salon. Well how could I when It was dark outside and no natural/ good lighting. She refused to fix my hair after over charging me for it in the first place. Normally for something like I did it would cost no more than $200 (I dont have much hair and it isn't long, not to mention my hair was already light) she charged me almost $400! And refused to refund me any of my money. I highly DO NOT recommend Morgan at all. Save yourself some money and go to someone else! UPDATE: I reached out to the owner and she was so helpful when it came to this incident, she apologized and sent me to Emily to have my hair fixed and Emily was amazing! She fixed my hair and it looks a million times better!! I would 100% recommend Emily!

Yvonne did an amazing job on my highlights! I was very worried about finding a new hairdresser…read moreafter the one I went to for 10 years became unavailable. I WORRIED FOR NOTHING!!! Yvonne did a much better job than my previous hairdresser! And, she is the sweetest person you could ever meet! My hair turned out absolutely beautiful!

I love the positive energy in this salon! It's in a great location too! It is light, bright and…read morewell appointed - which is very important when you are sitting in a chair for a couple hours. Moira, the owner is an exceptional hairstylist. She is great with color. I always leave feeling encouraged and uplifted. The shampoo is one of my favorite things because it comes with a scalp massage. It's the ultimate pampering when you're having your hair done. It's an easy 5 stars. Try it and I am sure you will agree!

Meaghan was exceptional. She took her time to get to know me, my skin tone and my preferences…read more I haven't had my hair and makeup done in so long and it was great to have someone provide professional suggestions and recommendations. I enjoyed my discussions with her and she was indeed very welcoming. And not surprisingly, I received many compliments that evening for my hair and makeup.

Doug has been my hair guy lately because I realized he works on Saturdays (and sometimes Sundays)…read more I'm glad the internet exists because I found him because I decided to search for something like "hair salons near me open now" one weekend. His studio is in the red Simply Nails building on the edge of downtown Pullman so there's no obvious sign that he's there. The other hair station in the room is for a separate business and she often doesn't work the same hours so that side is often empty when I'm there. The nail salon is also closed weekends so it's nice and quiet. He doesn't allow people to schedule online but you can reschedule (if ever needed) on the Square Go app once you're on the books. He had too many people scheduling appointments that weren't long enough for the services they wanted so he now chats with people and sets up the appointment himself. Besides the weekend availability, I love that he'll usually trim my hair during the color appointment. I never need a big transformation haircut so it makes sense to just have it be part of the color appointment.

I have been going to Doug for years now! His shop is always very clean, and inviting! He makes for…read moregreat company, and his work is ALWAYS AMAZING/BEAUTIFUL!! He has been helping me keep my beautiful blonde up and going. And his prices are hard to beat! He's very understanding if something comes up. 10/10 recommend