Okay, it's kinda weird to be all 5 star excited about a cemetery but I'm saying this right now, if…read moreyou're either, Catholic and/or Filipino, and/or a military veteran....this is the spot to be buried in the Vallejo/Benicia area. It's almost like a little community in there with who is buried and who is visiting the buried. Everyone I've encounters (living that is) have been friendly and respectful. I had the unfortunate experience of burying my mother recently....but the fortunate experience of burying her here.It's a small but very convenient and functional Catholic cemetery. They keep their grounds clean and attended all the time. The staff here is very nice and easy to work with as well, and because its a faith based cemetery, they are more spiritually minded with their processes and procedures. . Fact: There is a veteran's portion of the cemetery by the flag poles...veteran's and their spouses can be buried here. There is a children's cemetery behind the administration building. Almost all the lots are easily accessible by car (meaning you can drive up and park next to the plots...no hiking miles in).

We have one of our loved ones put to rest at this cemetery. There was a situation here…read moreapproximately a year later, and I notified the manager, JAY. He did an excellent job taking care of the situation and resolving the issue. I give him an A+ for Management skills and Customer Service!! Thank you JAY!!!

This lengthy review is very well deserved for Vaca Hills Chapel Funeral Home…read more My father passed away suddenly on a Friday in his hometown of San Francisco. We took the weekend to grieve and began the difficult task on Monday of finding a funeral home. My father was a proud Army Veteran and his wish was to be buried at Sacramento Valley National Cemetery. Initially, we thought it would be best to choose a local funeral home in the Bay Area that specialized in military burials. We believed we found one in San Bruno, but from our very first interaction, we were disappointed. When we explained why we were there, the funeral director did not offer condolences. When I asked about burying my father at Sacramento Valley National Cemetery, she suggested we could bury him at the National Cemetery in San Bruno instead. To my knowledge, that cemetery is closed to new burials -- it clearly states so on their website. Her response was, "You can always go over there and ask them directly." I was taken aback. Why was she unaware of the burial closure? And why were we expected to do the legwork when we were seeking professional guidance during one of the hardest moments of our lives? We left feeling discouraged and unsupported. After more research, I realized it would be costly to keep my father's remains at a local funeral home and then transfer him to a facility closer to Sacramento Valley National Cemetery. On Tuesday, my mother, sister, and I drove to Vacaville to visit three funeral homes. The first one we stopped at was Vaca Hills. We didn't have an appointment -- we showed up unannounced -- and we were warmly greeted by Joseph. Joseph is one of the drivers who assists with transporting loved ones and supporting burial services. The moment he heard why we were there, he offered his sincere condolences. He clearly stated he wasn't a funeral director, but he patiently answered every question he could. He was knowledgeable about the burial process at Sacramento Valley National Cemetery and provided us with their price list. He also took my contact information and assured me that one of their funeral directors, Mercedes, would call me the next day. Our next two stops were at two other Vacaville funeral homes that work together. One was closed, so we went to the other. While the staff was polite and the funeral director -- a former military member -- had a great sense of humor, the entire meeting felt transactional. It felt more like business than care. The location was also in a very busy area, and we couldn't imagine trying to hold a funeral procession there or mourning in the middle of so much activity. The following morning, Mercedes from Vaca Hills called exactly as promised and scheduled an in-person meeting for the next day. From the moment we met her, she mirrored the compassion Joseph had shown us. She immediately offered her condolences and approached everything with empathy and patience. She never once felt pushy. She answered every question thoroughly and offered thoughtful solutions whenever we needed adjustments. When the topic of payment came up, she handled it with professionalism and respect. She did not ask about life insurance policy amounts. In fact, when my mom attempted to share that information, Mercedes gently let her know that it wasn't necessary and that many families prefer to keep that private. Mercedes is also a military veteran and that meant a lot to us. She ensured every step of the process for my father's burial at Sacramento Valley National Cemetery was handled promptly and properly. As soon as we confirmed our preferred date, she had her team secure the appointment. We selected the Platinum Package, which included a 3-hour viewing and funeral service, followed by a 1-hour burial service the next day. Because my father's burial appointment at the cemetery was scheduled for 9:30 AM, it would have required a very early service and felt rushed. Mercedes worked with us and graciously allowed us to extend our Sunday service to 4 hours instead of 3. On Monday morning, we simply met at the funeral home for the 8:50 AM procession to the cemetery. The entire experience with Vaca Hills was smooth, compassionate and dignified. At no point did I ever feel pressured. They were communicative, understanding and accommodating throughout the entire process. From the bottom of our hearts, we want to extend our utmost gratitude, love and appreciation to Mercedes, Joseph, Brigitte, and Angel. You loved on our family in such a remarkable way during one of the most painful seasons of our lives. You helped us give our father -- our Patriarch, our Protector -- the most honorable Homegoing celebration he could have ever received. We will 100% choose Vaca Hills again if we are ever in need of services in the Vacaville, Dixon, or Fairfield area. With deepest gratitude, The Faagau Family

I had 3 calls with Bridget, the owner. I was astonished by her grossly unprofessional, unhinged…read morebehavior. I had to repeatedly ask her to slow down, lower her voice, and stop interrupting me, so that I could get clear information regarding my father's funeral plans. She wound herself up so badly that she delusionally accused me of doing things I wasn't, which she was actually doing. Despite my multiple calm, gentle efforts to give her space to take a moment to calm down and return to clarity, it was impossible to speak with her before she hung up on me. As if the trauma that I've been going through of losing my father in the way that I did isn't hard enough.... Obviously, I strongly recommend not using this funeral home if you want the kind of professional services and staff that you and your family deserve.

The young man taking care of the grounds the day I visited a loved one, thank you!…read moreI asked how does one place flowers so high up on the wall, you showed me where the instrument was located. You are the reason for the 5 stars, pleasant, helpful, and friendly. There were no office people around in order for us to find where our loved one was placed. So, we walked around until we located him, it was an immediate burial and he didn't want anyone to hold a service at grave side for him and the business honored his request made years ago. Very well kept grounds where we were.

Mother's Day here was a busy day! I never saw so many people visiting this place ever! I stopped by…read morefor a couple of hours with an old friend to visit our parents. We sat and talked and reminisced about memories of our past with our mother and father. The day was gorgeous! The grounds were full of colorful, beautiful, fresh flowers from people visiting their loved ones. I only wish that the grass could be kept up more greener. They do a good job keeping the grounds clean and trimmed, but it would be nice if the grass could be made greener in some areas. I wonder if it is even possible? The multiple trees give some great shade to sit and enjoy your visit with those that are resting in a much better and happier place now. For some reason, only one gate was open on Mother's Day. Maybe that was to control the flow of traffic, but it made it difficult to go from one visiting site to the other without getting back in your car and driving out unto Union Street to go around to the other side. I would have rather been able to walk. It seems that more plot area is being excavated and some sort of construction is going on toward the far end of the lot. The only real problem that I see for the Fairmont Memorial Park is the paved road throughout the park. It is time for the owners to repave them. The potholes and torn up gravel, especially to the far left of the park, is awful! Must be prepared to wear out your tires, brakes, and suspension on your car! Someone please fix the roads! I have never noticed this before because I have never really drove around to other areas of the park before. I know I just recently gave Fairmont Memorial Park 4 Stars, but after further review of the Park in its entirety, I have to knock it down to 3 Stars! At least until the road areas in the Park are fixed.

Ordered a beautiful funeral spray from Milton Carpenter Funeral Home's website, but it did not…read morearrive and they claimed no knowledge of the order. Upon follow up, was told they "could not find a florist to fulfill the order".

do not waste your time. these people rip you off!!!!…read more zero stars.... stay away from these assholes!! why does someone need to be "embalmed twice" and you need to pay twice for the same damn thing? makes no sense to us or other funeral home personnel in 5 different funeral homes. a family member of ours died and had already been embalmed. mccune told us we had to pay again for embalming again, which has already been done! sounds like a scam to me. when asked why the extra cost for something that has already been done? "it's in the package and it cannot be changed". sounds like a crock of s*#t to me. time to contact better business bureau and i damn sure will be!

I have visited a number of VA cemeteries, from the US to Europe. This particular property is…read morealways maintained in pristine condition. Whoever is in charge of managing this location deserves accolades! It's worth noting there are very clean and well maintained restrooms as well as a computerized directory to help you locate those individuals you are looking to visit. Overall it's a very serene and peaceful setting.

Upon entering the sacred gates of this pristine beauty, we were overcome with emotion. Aside from…read morethe fact that we were burying our own loved one, it's also reverence for all the other heroes formerly laid to rest. The day of our Dad's service was a tranquil one, aided by the notable guidance of Dave Pimentel, who patiently worked with us in advance, Marco Barajas and the Navy Honor Guard. We can't thank them enough for the respectful way in which they assisted us, especially Marco who compassionately prepared us for each service detail and ensured that our Dad's remains were carefully handled in the most dignified manner. The Navy Honor Guard was equally deferential...politely accompanying Dad's remains, paying tribute both through a lovely Taps rendition and then the flag folding/presentation. Our Dad would've been so proud and honored to see the way in which the staff and volunteers at Sacramento Valley National Cemetery made his service a beautifully respectful one. The kindness they showed our family and the gratitude they possessed for Dad's military service is deeply appreciated. In fact, everyone at this location is to be commended. Not just for the dedicated way in which they lay to rest our nation's heroes but also the way in which gorgeous grounds are pristinely maintained out of profound respect for those who have bravely served our country and deserve the highest honor.

The staff here at Fairfield Funeral home were very kind, understanding and compassionate. Ken, the…read morefuneral director made the planning process very easy for my family. He was patient with my mom and I as we planned for the funeral service for my Dad. My parent's had actually pre-planned and did the prepaid funeral arrangements for my Dad a few years prior, which took a big load off our shoulders. We mainly had to focus on a date and how we wanted to service to be. Ken was very professional and considerate when my mom was indecisive on a choosing a funeral date and when we needed to confirm things on the death certificate. He responded quickly to our questions if we had any and give us clarification if things were confusing. We ordered 50 'in memory' booklets with a photo of my dad through the Funeral home as well. They provided everything we needed during the service and communication was smooth with Ken and his staff. The chapel is pretty big and can accommodate a lot of people. We had to service in mid-November and there were no restricts implemented in terms of seating capacity as long as people wore mask. Overall, the Fairfield Funeral Home staff were reliable, organized and empathetic. The option of pre-planning was the best decision on my parents part as it saved time(and money) and removed the guesswork and strain of planning, allowing us to focus on our grief. Thank you Ken and your Staff for the taking care of my family and providing my dad with a proper service and burial.

I've had 3 close family members that have been in the care…read moreof Fairfield Funeral home within the past 2 years. Ken, Matt and Lauren have been so awesome all 3 times. I couldn't have asked for a better funeral home to take care of my loved ones that have rested.

Nothing can really prepare you for death and when it was my Dad's turn my brothers, sister, mom and…read moremyself were crushed. We were given a pamphlet in the ER to choose which mortuary and my cousin had recommended this place. The nurse informed them and the Mortuary Director called us. We made an appointment and Vince was in charge of my Dad's funeral services from the 2 day viewing, coordinating with the church and burial place. Sage was Vince's apprentice and she was amazing with us as well. I'm in the business of healthcare. We are used to maintaining life, we prolong, revive, and try to find ways for patients to thrive. To deal with the people of the opposite side of the spectrum was something new to me. The aftermath of helping a family choose how their loved one wishes to be put at rest, helping them get closure through a burial was what McCune Garden Chapel did for me and my family. We so appreciated that because my mom and siblings were so filled with grief that we didn't know where to start. I'm so grateful for their guidance from finding us a deacon for the viewing, coordinating with the priest at the church and burial site, prompting us, guiding the pall bearers. Always kind and professional when we called with questions. We appreciate you.

We are so grateful for the care and compassion we received from Audra at McCune Garden Chapel. She…read morewas kind, patient, and incredibly attentive throughout the entire process of arranging my grandfather's services. Audra's communication was excellent--she kept us informed every step of the way, answered every question with understanding and compassion, and went above and beyond to assist our family with Veteran Services and to ensure all of our wishes were honored. Her warmth and professionalism made a very difficult time a little easier, and we will always be thankful for her support and guidance.

Last year was an awful year. Nobody can prepare you for death, and when it knocked on my Dad's…read moredoor it damned near shattered me. While there were times I felt that I couldn't breathe or move, everything around me moved. Things were being put to place, recommendations were made. One of the recommendations was this place for burial. My siblings and mom met with Jacob who showed us the lots available, talked to us about headstones, coordinated with the funeral home during the funeral. It's surreal visiting my Dad at a cemetery but it's reassuring to see how the grounds are kept clean, the grass watered and healthy through the late spring, summer and winter.

Since my mom and I have complained in the past regarding the poor condition of the cemetery grounds…read moreat the Suisun Fairfield Cemetery, I thought I would write to say what a HUGE improvement there has been over the past few months. Whomever you have hired, PLEASE, PLEASE pay them well so they will stay.