I can truly say i've never had an experience like this before with a Real Estate office. They are…read moreresponsive when it comes to scheduling an appointment to tour a rental property. But that's where everything goes on the decline. I can truly say they are horrible at their job, because i've done their job before. I have not had to go such a pain for a rental. The last time I experienced this much proof of anything was with a mortgage underwriter, which is expected in the mortgage industry. Communication is horrible, and that's if i'm being optimistic. I was told several times by different staff members & Realtors they will call me back with answers to my concerns or questions and literally days later I would have to call and email to get a hardline answer. I don't complain about communication often, but this was a horrible problem with several in the office and I even verified they were licensed Texas Realtors. There are way too many options in Dfw to deal with their bad customer service.

This company was managing my properties poorly and gouging me in the worst way. As I was told by…read morethe new property management who they dumped me too, which is not any better (yeah you AMRR), did so without even having the courtesy of letting me know. The new company even told me that Citywide was too inexperienced to take on what they did with investor's properties. The accounting, screening of tenants, communications, especially my managing agent was just another car salesman managing my newly built rental properties! Took them several months to evict a non paying tenant who by the way wasn't even qualified to be renting because she was on government assistance..probably who couldn't hold a job. I highly recommend anyone looking to manage their properties to look elsewhere!

As a new business owner, I could not have found a better commercial real estate partner to…read morerepresent me...hard stop! David's experience and knowledge of his industry and the Rockwall/Rowlett area are far superior than any other firms I considered. From the first meeting, David became much more than a real estate agent, acting as a mentor to me as he carefully explained the nuances of commercial real estate throughout the journey. David and his team were able to secure an amazing lease with an outstanding local developer, and I could not be any happier with the outcome. Thanks Ridge Pointe!

From the owner: Ridge Pointe Commercial Real Estate is a full service commercial real estate firm offering tenant…read morerepresentation, project leasing, property management, consulting, acquisition/disposition of income property and land. Ridge Pointe CRE geographically focuses on cities east of the metroplex such as Rockwall, Rowlett, Forney, Garland, Mesquite, Greenville, Royse City and Sunnyvale. Our mission is to provide the type of quality service typically reserved for larger institutional owners to the local owner traditionally overlooked and under-served. With over 50 years combined experience, RPCRE uses its community platform to provide the most proactive and comprehensive services in the market. "You can pay people to work but you can't make them care. Since we work and live here, we care and it shows in everything we do."

Joshi Joseph at Ashoka Lion is an excellent rental manager. He has managed our rental property for…read moreseveral years. He is proactive in dealing with property issues and has a balanced approach in representing renter concerns and issues. When we decided to sell the rental property he was very helpful in coordinating property showings. We highly recommend Joshi and Ashoka Lion

Spoke to Joshi and his knowledge and customer service in property management is high level. Would…read morerecommend speaking with him for all your rental needs.

Meth infested, dealers and addicts are very comfortable at their properties. If you see Migneault…read moreor Guinn Sacra on Craigslist keep looking unless you happen to like Meth manufacturing, super thin walls, and addicts breaking into your stuff. They have had a lot of experience in providing leases that removes all of their liability, and even when it's their responsibility they lie and try to make you pay. They will straight up ignore your requests for repair, and will lie to your face. If you do get sick from the drugs (and you will) they ask you to prove it is their fault. The manager Guinn Sacra is a special kind of incompetent and I'm sure her dealer lives at Lumieres place.

We live in a Migneault Properties apartment and have had no issues at all. We love our home. Our…read moreneighbors have been great as well as Guinn, our landlord. I would recommend them in a heartbeat.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

A year ago, Sonya helped me purchase a home in GP. She was very patient as my wife and I had a…read morelong wish-list. She responded to my emails and texts very promptly which I found super important in this day of instant gratification and responsiveness. Sonya made us feel important and a priority which I don't get often when dealings with other agents - she even went to our closing! If you are looking to buy and sell in the DFW area, I highly recommend Sonya to assist you along the way!

Originally I was working with Kim as my realtor but she had to go on leave so she transfer me to…read moreSonya. I am very very hard to work with and yet so picky and my hours are so inconvenient but yet she was able to meet me up and take me on tours!There was time she had to go tour the house alone and show me videos of the homes. She was very professional and awesome to work with. If i purchase a new home I will definitely work with her again!

I would highly recommend the Matteson Group if you're looking to buy or sell your property. They…read morelisted and sold my house a few years ago and I was highly impressed with their professionalism, honesty and integrity. They went above and beyond to help market and show my home and in the process became more like "family" than just my realtor. I like the fact that they utilize the internet to the fullest extent and are willing to go the extra mile to help clients.

I honestly cannot say enough nice things about the Matteson Group! As a first time home buyer, I…read morewasn't sure what to expect. But our realtor made this super easy. I lived 1,500 miles away and only had to come to town twice before we found the perfect house! They really listen to everything you want and work really hard to find it for you, in your price range. That said, they also let you know if what you want is a little outside your price range. Our Realtor kept us grounded, and focused and it was a great experience!