We are monthly parkers here and it's as good as it gets. We did a lot of research in the area and made a lot of calls to different parking garages when I moved to Cleveland and my husband and I had two cars. There aren't many reviews for different garages, and some we would need to be put on a waiting list. I'm glad we ended up at this one.
All of the attendants have been lovely, and what sparked me to write this review is that today my husband lost the parking pass (sorry to call you out, hun), and they were very kind about it. (We found it!)
They have high security and are right across from the Federal Reserve so there are literally armed guards across the street from the entrance to this garage. And they have it closed down at times where you need to swipe to enter/leave it an extra time, so it feels secure.
One issue is that sometimes I'm entering the garage around 4 p.m. when a lot of workers are leaving and they are sometimes going down fast around the corners, which can be tight. In general it is a little tight. But the garage is clearly a two-way garage so I can't fault the garage for people who can't read signs or aren't being cautious when it states 5 mph. Perhaps some signs to honk when turning corners like some garages I've seen would be helpful? The only other thing is that on the first turn from the first floor to the first ramp, they usually have some sort of bin there that looks empty and would help so much if they moved as that's the tightest corner.
The first couple of floors are saved for people who have purchased reserved parking but then the several floors above are free. Spots are a little tight, especially with the beams, but completely workable. I may have a skewed perspective from major cities where you need to climb out through the window to not scrape the BMW next to you, but there's also many floors so if you don't find a spot you like you can keep on going.
Random but maybe helpful: Since we've joined this garage, my former car needed Safelite windshield repair and the garage didn't allow the height for the truck to enter, so I had to park my car around the corner -- so don't invite a car repair to this garage. read more