Few things more annoying than sitting in a broke down vehicle on the side of the road and waiting…read morefor a tow truck for hours. So glad that was not the case with Road Runner! After looking on Yelp at reviews I called Road Runner because I've driven by their shop hundreds of times (live a mile away). Called and spoke to driver. Gave my location and the address of my mechanic. Guy said he'd be there shortly. I thought "ya, right." Then called immediately back and asked price. I can't recall how much it was, but I remember thinking "that's not horrible." Much to my surprise, tow truck arrived about 15 minutes later! Guy was cordial, and almost apologetic for how much he charged (which was the price quoted on the phone). This was about 3-4 weeks ago. Looking back, I realize the service was great, and the price was very fair compared to what I've experienced in the past. Around 35 miles and an hour round trip.

Very friendly and knowledgeable driver will definitely use them again when needed no one's happy…read moreabout calling to get their car towed, but I will say our driver made the experience hassle free

I wish I could leave a better Yelp review for Quick Tripp Roadside Assistance because owner PJ was…read morepolite and nice and this appears to be a small, local business. However, my wife would have still been left stranded on the interstate in Fayetteville - or worse, potentially in an accident from driving on a very underinflated tire - had I not been on the phone with her and had her check the air pressure in her spare tire. My wife got a flat and had to pull over on the right shoulder on I-295 north just before exits 21 A-B-C (All American Frwy, Bragg Blvd). Long story short, PJ replaced the flat with the car's spare. My wife asked PJ if the spare was safe to drive on and he said yes, judging by the look of it. He should have checked the tire pressure. Instead, he told her she was good to go and left. PJ charged $45, payable via credit card (Square), which we thought was fair. My wife asked if she could leave a $5 tip and PJ rang her up for an even $50. If you want to leave PJ a tip, you need to tell him before he processes the transaction (there wasn't a tip-after option). I was on the phone with my wife and asked her to check the pressure in the spare before she got back on the highway. The spare was at 10 PSI and needed air. My wife has a portable car tire air pump/compressor. In her attempt to inflate the spare, the spare ended up going flat too. So, my wife was still stranded on the highway. I told her to call PJ and have him come back. Thankfully, he did. He inflated the cold spare to 45 PSI - high for a small car like a Corolla, but OK. Fortunately, my wife was able to drive her car home safely to Chapel Hill (about a 1.25-hour drive) and we went to Discount Tire the next morning. When PJ first showed up, his air pump was broken, so he had to use my wife's air pump. Luckily, she carries one in her car. Otherwise, I'm not sure PJ would have been able to help her. When PJ came back to help my wife inflate the spare, he brought with him a working air pump. In the time he left and came back, maybe he went to get a working one. Along with being polite and nice, PJ was also prompt. When my wife first called him, he said he would be to her in 15 minutes. He was on time. When my wife called him to return, he showed up again in 15 minutes. His response time was great. I also have to mention that PJ attempted to fix the flat, but the tire wouldn't hold air. We appreciated the attempt and his help overall. He told my wife he's been doing this for about 3.5 years. My wife found Quick Tripp Roadside Assistance by Googling "roadside assistance." Google recommended Quick Tripp based on her location. I do think Quick Tripp is worth calling, but you need to have some basic car knowledge/education yourself to be safe. I think PJ showed up faster than a service like AAA would. Also, AAA isn't perfect. One of the customers that showed up to Discount Tire the next day with us had AAA Roadside Assistance help her replace a flat with a spare. In doing so, AAA screwed her lug nuts on wrong - some fell out and some seized into the wheel due to being screwed on at an angle. Yikes. Be careful out there, folks.

The BEST AND MOST RELIABLE TOWING SERVICE ive ever seen Out of my 10 years of being here in…read moreFayetteville North Carolina. His expertise plus timely manner ,i'd definitely without a doubt recommend his services over anyone else.I appreciate you my friend and all the help you have been over the years thanks.

I had a small cosmetic job done on my car. The team there was efficient and the process was smooth…read more The work done was good. They handled the insurance directly and that too was seamless. I was happy and would recommend them. Nice people too.

Fantastic customer service and quality work. Everyone…read moreespecially Dan were customer service driven.

I wanna say the guy who drives truck 15 and forgive me for not remembering his name. But he got…read moredelayed because he was working on another call and we stopped for lunch and he bought my lunch that was definitely going beyond the call and what a superior attitude. This company is truly blessed to have such a dedicated teammate and I wanna say thank you sir. He towed a rental I was In A Penske box truck this happened on 5-29-26 in Rockingham nc

Jacob went above and beyond. Great service and was extra careful due to the car being low to the…read moreground. Give this guy a raise. Super friendly and professional.

We drove from Maryland to visit our daughter in Southern Pines, however, our van died a couple…read moremiles short of arriving to our daughters place with electrical issues. I spoke with Dennis and he said to bring it in Monday morning and we'll have a look. I was expecting the worst, thinking it was a bad alternator and additional issues, thinking the repair was going to be several hundred dollars !! Dennis told me " Good news, it's just the alternator belt". Less than $75 and one hour later, we were back on our way home. Dennis' honesty, integrity, work & business ethics is of the highest caliber and beyond reproach !! Thank you Dennis ~ John McDonough

Got a tire patched here. Amazing costumer service. Dennis is so polite and was very helpful. I'm…read moredefinitely going back.

I don't recommend this business for auto body repair. My husband brought his terrain in after…read morehitting deer. It took them much longer than anticipated. Additionally, the tire they replaced isn't connected to the sensor any longer, the clips on the fenders they replaced are falling off and the fender is repeatedly coming off, and the headlight they fixed no longer works. I have no idea why someone would pay thousands of dollars for this shoddy repair.

I took my Nissan Rogue to Ken's after a deer creamed my front corner panel. From the start,…read moreeveryone was polite and upfront about pricing and estimating how long the repair would take. I've heard stories about supply chain delays and labor shortages. They likely turned what would have been a one to two-week job into a four-week job. I was prepared for the extra waiting time. I got my car back this morning and so far I'm pleased with the results. On the plus side, Ken and his staff were very accommodating. They gave me a ride back home when I dropped off and brought my car to me when the repair was done. On the minus side, my car's interior smelled strongly of cigarette smoke and there may well have been an extra few miles on the odometer. The bottom line for me...the job of repairing my car's damage was done well. The other stuff is the difference between a four-star and a five-star rating.

Great shop. They do top notch work, finished the job within the estimated timeframe, and made the…read moreprocess with insurance very easy. Brad is top notch.​​​​​

They did an excellent job in repairing the rear bumper on my Lexus. Brad was personable and…read moreprofessional. It took four months to get the car in, but was worth it in the end. I recommend this business, especially in comparison to the rip-off places linked directly with the insurance companies.

My favorite auto shop! I've been here twice now (first time I had an alignment and second time an…read moreoil change) and will continue to come back. They're affordable, let you know about other service recommendations without pressuring you, take the time to explain why you may need other services, and the waiting area is clean and welcoming. While you wait, there's usually cold water and some candy in the waiting room. They are usually pretty fast with getting your service done and I'm just now seeing they have specials as well! There were also several people that walked in while I was waiting asking for things and they are honest when they can't/don't have the supplies to execute a service. Really nice people!

Told a guy named Bill I had car warranty .He added some fee for him having to call my warranty that…read morewas going to pay for car and it would cover the wheels ..he calls about the cv boot which wasn't talked about and continued to call warranty trying to get money out of them and myself