My husband and I both needed glasses. We walked into the optical department in the Walmart in…read moreHarrisville, Utah and were immediately greeted by friendly staff. We were assisted in choosing our frames and other choices by Heather and Debbie. They were patient, didn't rush us, and we were pleased with their professional and cheerful assistance. We will recommend Walmart optical department in Harrisville, Utah to our family and friends.

They were very helpful and professional. They listened and I will go back. They were highly…read morerecommended by friends.

I've been going to Ogden Vision with Dr. Dygert for years. I don't have any complaints about Dr…read moreDygert himself (I didn't get to even see him today), but his current front office staff, specifically Julie, are terrible. When I went to check-in they had some questions about insurance. Our insurance had changed but we checked before scheduling to make sure they were in network. We have 2 versions of insurance, one that covers exams & one that covers lenses & contacts. They knew it had changed but didn't request anything before to get it cleared up and then while trying to answer questions with my wife on the phone looking it up, Julie cut me off multiple times & seemed like she didn't want to do anything but prove my insurance wasn't good. The last thing I was told by her was "they would bill it to my insurance but I know they won't cover it so they will send us the bill after." Since it seemed like she really didn't want my business I just decided to leave. Both my daughter & I have been going there but we won't anymore. It's too bad because Dr. Dygart is awesome but I have never dealt with someone so condescending or treated so poorly. Even better, after leaving we called our insurance & they confirmed it was fully covered.

I came to try this place after I lost my doctor who moved away. I lost my glasses so there was no…read moreeyeglasses for this place to use as an estimation. The nurse assistant did the eye test ( the doctor does the other eye exam) so fast that she incorrectly measured my pupillary distance causing me to see double vision. I told the sale rep that I see 2 lights she said it's my astigmatism, now I found out incorrect pupillary distance cause double vision. Under her advised I should wear it a few days to get use to it. Bad advised, now I see double vision at night and I never see double vision in my entire life before. Then I noticed how I can only see the upper part of the lens and see weird way in the lower part, the rep again said it's because i have astigmatism. I thought astigmatism was supposed to be corrected by eyeglasses! I noticed there is a straight line across the upper part of the lens that I can see real good and the lower part seem to make everything look bigger - like way bigger, like a magnifying glass big. I couldn't walk or look down. The rep took the glass back to test my lens to see if the glasses was made correctly to the prescription. She said it is done correctly! I don't think so. I brought a single vision and I think they made the glasses as bifocal that's why I can see distance (upper part of the lens) and they did the lower part as reading glass but the doctor didn't prescribe the reading level. I went to the dollar store and looked at the reading glass to make comparison. The lower part of the lens looks just like +3 reading glass. Too strong that's why I see things bigger!!!! If they were going to make me a bifocal with no line for free then they should have just add +1 that would have work out and I would have been happy but then with the wrong pupillary distance I would still complain about the wrong prescription. The rep must have seen the different levels between the upper and the lower but still lied to me. The glasses were cute and staffs were nice but not so truthful when you complain about not seeing through the eyeglasses as it should have. At first 2 for $69 is cheap and free eye exam. I recommend not to do the $15 optional test. you can do that online for free. The 2 for $69 are cheap lens with lots of glare, but you can use a windshield treatment to get rid of the glare or cell phone anti glare solution for $10. You would have to apply the coat once a year or depend on your abuse. It's the prescription that causes me to return the glasses. I might have chosen the progressive (no line bifocal) but I wish they did it right since they made it for me anyway. If you select progressive and anti glare then it would be expensive for 2.

Was late to my appointment and the staff did not want to help me reschedule the appointment. They…read moresaid they had a ten minute wait I got there 8 minutes late and they still didn't want to help me.

Got the wrong prescription. Been waiting for a refund for over three months. Can only get the…read moreright prescription if I restart my appointments . Even though they got it wrong. So I have to pay out of pocket to do that because my Insurance won't pay again until next year. Every time I call to ask about refund i get put on hold for 20 minutes and tell me to check my e mail. I have checked multiple times. Not impressed . So frustrated . Hopefully they can figure it out. But I wouldn't refer anyone here .

We were trying to find a forever eye doctor, unfortunately, this is not the place! Although Dr…read moreMumford seemed competent and thorough, his staff is MORE than lacking. We had to go in a total of 5 different occasions in a 2 & 1/2 week period, sometimes multiple in one day and they looked just like they've never seen us before, and when we went to pick up our glasses, they didn't even have a prescription. I could see out of. What a waste of money! I ended up going to another practice.

Really like Dr Palmer She helped me so much with an eyelid…read moreinfection. Seeing me several times and explaining everything I needed to do. Highly recommend!

I have been going to Dr. Humphreys for years, and while I always found the eyeglass prices to be…read morehigh, my insurance covered 80% of the exam, and I felt Dr. Humphreys was excellent. This year I retired. I was not sure if Medicare would cover any of the exam due to my eye condition so I asked how much the exam would cost if they didn't. I was told that it would be $112, so I was fine with that and made an appointment. Before I left I paid $40. The billing person submitted a bill of $260 to Medicare. That is 2.3 times the price she quoted me over the phone if Medicare didn't cover it. The bill I received from Dr. Humphreys office showed a credit of $65.01 from Medicare, (even though the billing lady insisted that they paid nothing, and that they had just taken that much off of the allowable amount) and a remaining balance of $154.99 that I owed. I ended up paying $194.99 for an exam that would have only cost me $112 if I had not given them my Medicare card. They got the extra $83 from me, and lost a patient. I will miss the services of Dr. Humphreys, but I will not be returning. I specifically asked about the charges and explained I was now on a fixed income before ever making the appointment. How disappointing!