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    Rocky Hill Storage

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    3 years ago

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    Extra Space Storage

    Extra Space Storage

    3.3
    (7 reviews)

    I looked at a unit one night online, Don called me the next morning by 10am and made the process…read morevery easy and seamless. I noticed that the 5x5 unit I originally selected was too small for my needs. So, I contacted them again and Christian went above and beyond to get me what I needed quickly. I am very happy I selected this place for my storage needs. It is very quiet, extremely clean and perfect lighting in all areas. Very convenient, great security and not to mention it is climate controlled. I would highly recommend them for all of your storage needs.

    RENTER BEWARE: Mold/mildew ruined furniture in "climate controlled" unit! Price more than DOUBLED!…read moreI have been paying for a "climate controlled" space at Extra Space Storage and my furniture developed mold inside the unit. They said the only way they would do anything to compensate for this is if I had paid the extra monthly insurance fee (which most reasonable people would only consider necessary in the event of a natural disaster or burst pipe in the building, etc.). My question for them was, "what have I been paying for?" They said the unit is only temperature controlled, not moisture controlled. Therefore, to me, this should not be labeled a "climate controlled" unit. But even beyond that, Extra Space Storage drastically increases the monthly rate. As of this review, their pricing for the unit I have is $121/month online and they are currently charging me $318/month!!! I asked about the rate increase and they claim it is based on the market and unit availability. However, they still have plenty of empty units and are still renting units online, so why is the market dictating that I pay more than double what they're currently offering online? Well, this is called a bait and switch and is ILLEGAL. Bottom line is DO NOT SIGN A CONTRACT WITH THIS COMPANY. They are a deceptive and unethical company.

    Rocky Hill Storage - selfstorage - Updated June 2026

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