We had a great experience with this company. They did a very professional assessment of our glass…read moreissue and were very prompt with replacing the window in our master bedroom. As soon as the glass came in from the order, which was custom, they got over here and put it in. Thank you!

I'd like to start with the positive and say that everyone I worked with at Ram Glass and been…read morefriendly, knowledgable, and professional. Ram Glass installed a glass shower door at our place in Estes Park. My wife was cleaning the glass with a cloth when it unexpectedly shattered on her. It scared her quite a bit and her arms and legs were covered with cuts and scrapes from the falling glass. I'm told this is a very rare event. Ram Glass was able to get a free glass shower door replacement from the glass manufacturer they use, but the amount they charged to drive it to our house and install it was over $400. Given what happened and given that it is a rare event, I'm surprised that they wouldn't want to take care of their customer by covering the cost of the replacement install.

Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

Great experience with Dan and Dave. Sales process was respectful, authentic and knowledgeable.read more

We initially purchased three new Simonton windows for our home. We were impressed with the…read morereduction in heat gain and after a couple of weeks, we decided to get new Simonton windows for thre rest of our our home. The windows operate well and the pricing was the best we could find. Hector was the installer both times and did an outstanding job. He was easy to work with, professional, neat and tidy and communicated well. Thank you for a great job.

Not impressed Didn't have the products or guarantees I…read morewanted and couldn't properly explain the process well enough

We had an unfortunate incident at our home and ended up with cracked glass. I got about 10+ quotes,…read moreand All American Glass turned out to be the best of the lot. I placed the order and the window was delivered and professionally installed on time. Mason and Mark were absolutely fantastic to work with and they did a terrific job. They showed up on time, made it look quick and easy, but were thorough and professional. These are the folks you want to work with and you think of when you think of a local business. I would highly recommend their work anytime. I hope to never reach out to them again with a broken glass issue (fingers crossed), but if something does break they would be my first call. Seamless, efficient and great! 5 stars!

We had All American Glass replace 9 sets of window panes for us, and we couldn't be happier!…read moreMark communicated extremely well throughout the whole process. Always professional, did quality work, and made sure we were satisfied with the outcome. Recommend this company without reservation!

Used JDI to replace 12 windows that were 24 years old. They had the best window st the best price…read morewith excellent installation. They also replaced severe damage around several windows due to excessive moisture. Call Rex st 730-427-4477 to have a great window experience.

Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.

The team at Lomax Windows was great. We had a problem with Sierra Pacific products (that Lomax did…read morenot install). Donovan was responsive, adjusted the doors/windows that addressed the problem. Customer service and knowledgeable team members were greatly appreciated. We will definitely use Lomax for any future window/door needs. Thank you Donovan!

Hired this company. Great expertise, very consultative, understands the business very well! This…read morecompany knows their stuff and gives you a sense of confidence that the job will get done right and on a timely basis!