Worst experience ever. Owner never answers his calls or returns messages. Voicemail is always full…read moreor not in working order.. Took 3 months to get a transmission repair. Owner consistently made excuses when contact was made for a timeline of completion. Will definitely not be conducting any further business with this company or recommend it to anyone!

I bought 2007 argo frontier from Elwood. It was -10 deg and he had it ready for us to demo on a…read morepreset track that put that bad boy to the test. We crossed the highway and climbed up a really steep embankment covered with snow ice mix. It cut right thru. We knew this was the machine for us. Elwood made custom tracks for us and delivered it to our house two counties away (for a small delivery fee). They have been so helpful whenever we needed anything for that toy. If I lived closer they'd be doing my auto work too.

Chapman's Auto truly goes above and beyond for their customers. I want to give a quick shoutout to…read moreJB and Brad for helping me get to Steamboat on time for my appointment--I couldn't have done it without them. I also really appreciate them taking the time to troubleshoot my F-150. They're always honest, straightforward, and helpful. Thanks again, Brad and JB--I appreciate you both! - Steve R.

Great shop you get the sense they really care about you and the community they serve. Brought the…read morecompany truck in and let's just say they took care of us! Highly recommend.

Our vehicle was having some trouble and Mr. Transmission was kind enough to run the error code for…read moreus and let us know what we might be dealing with at no charge. Since we were on our way home to Denver, this was immensely helpful to narrow down the potential issue and he let us know it wouldn't be wise to drive on the misfiring cylinder. While they couldn't fit us in same day, he was helpful in guiding us elsewhere. If I were from the area, I'd absolutely feel comfortable using their services for automotive work!

I left my truck on a Monday to have my transmission checked and they said that they could do it on…read moreTuesday and let me know if they could fix it by Friday. I called several times and finally heard back that they could not get to it. On Wednesday they said that my transmission was ok and they needed more time to diagnose it. I told them I had to have it back by Friday to drive back to Texas. Thursday they told me that it needed new catalytic converters and some of the parts were in Denver and if they could get them delivered on Friday they would get it fixed. I told them that I would get them from Denver if needed. They said they would call me first thing Friday morning. I did not hear anything and started calling at 8:30. Finally when I called for the third time at 12:38 he texted me that he would call me right back. At 1:18 he called back to tell me that he could not get the parts until Saturday and they could put them on Monday. I told him that I had to come get it. He charged me for 4 hours at $160 an hour and did not give me a report because his computer was down. Would not give my keys until he ran my card or gave him $500 cash or $660 on my card. So he used extortion for me to get my truck. Hope he didn't pocket the cash. No diagnostic report or explanation of what he did for four hours. Very unprofessional and unorganized.

I drive an old GMC. The rear main seal was leaking. Called and spoke to Sara. She said bring it…read morein and gave me a quote. Dropped it off on a Wednesday and it was done the following Tuesday. Pretty fast when you realize they have to pull the transmission and t case to do the work. Out the door for under $1000 including a new U joint. Super happy and I will come back when/if I need more work

Friendly customer service and knowledgeable staff. Since troubleshooting transmission problem in my…read morediesel van and replacing a part, my van has been running great!

Literally called Mikes shop TOO early in AM and couldn't believe he picked up Xmas week. Had driven…read moremy wife's Jeep to Airport to get my grandson and noticed some shake. When I got out I checked tires and front right was cupping and very worn due to us not rotating tires consistently. My bad...My whole family grandkids visiting us and I was feeling sick about taking the chance with bad tires up front. I went to his shop to get his expert opinion and he said he was slammed with jobs. I think he saw how desperate I was he said he'd slip me in and rotated and balanced my wheels in 20 minutes! Said tires were in need of replacing soon but would suffice till after holidays! He saved the day and I'll be able to sleep knowing we are safer. Jeep ran smooth and true. It's the little things that make Great Service. We are truly grateful.

Called Mike at 415 on a Thursday about an oil leak and he got me in immediately ..& fixed the issue…read morein record time ! Funny , knowledgeable and lightning fast ! I will be returning to him for my vehicle needs. Thank you Mike !

I broke down outside of town at 9:30 pm and called Bub the next day. He towed my car back to town…read moreand had the alternator replaced within three days. It was an extremely quick turn around and at a very reasonable price. I highly recommend giving them a call for all your auto needs.

I hit a deer in Riverside with my truck. Bub and Sarah were so awesome and easy to work with. They…read moreare very professional and detail oriented. The bodywork and mechanical work was excellent and the labor charges were very reasonable. The estimate was very accurate, and my truck looks and runs great! I definitely give them 5 stars!

Expert service and friendly, polite customer service. They do their work very well…read more I wouldn't onject to them wearing name tags, so I could use their name, but otherwise first-rate service.

We had Big O do breaks, snow tires and alignment. A few days later the car was not driving well. I…read morecalled and this team drove to my house about 50 miles away from the shop to check out everything! They didn't want me driving in case it was unsafe (it wasn't). They repaired a break line and test drove it to make sure everything was perfect. We have used them for years and after this we will 100% continue. Top notch on the customer service y'all! Thank you!