Toilet wax ring was leaking and only one anchor bolt was tightening and needed fixing. A call to…read moreVaughn's brought Jake and Colin to check out problem. They quickly pulled the toilet,replaced the wax ring and anchor bolts,reinstalled the toilet and checked for leaks. Done in less than an hour. Great job!

Doug and Nick just finished replacing the old furnace and air conditioner. They did an excellent…read morejob of keeping us informed of what they were doing, what needed to be done, and how to operate the new systems. We are very satisfied with our experience.

If I could give a lower score I would. Called about a part that we might possibly need, on a Sunday…read moreyes but their website says their open. The answer we got was they flat out didn't want to do it. Will never use this business again.

Fast response. Good value, for replacing my 30+ year old Coleman furnace. Communicated by phone,…read moretext and email. Jose recommended to replace the furnace vent next summer.

Had trouble with my water heater during Covid-19. The specialist knew what he was doing and was…read moreinformative of pricing. I felt I was treated very ethically and appreciated the work that was done. I didn't get a run around and I have built trust in successful repairs with this business over the years. I would highly recommend.

I needed a hot water heater replaced in a rental unit while I was on vacation and called CTS. I…read morethought I was told the job would be $1080 which seemed high but reasonable and approved the work. After arriving home, I received the bill and it was over $1800 and did not pass inspection. The invoice has no cost of parts and states one hour of labor. When calling the company and talking to the secretary, supervisor, and plumber, not one person expressed any concern. So, if you want to be overcharged for an inadequately done job and be treated very disrespectfully when you need more information, then call CTS. They do not care!! Never doing business with them again!!

I cannot say enough good things about Aspen Mountain Plumbing and especially Michael Lindner…read more After dealing with delays and poor communication elsewhere, Michael was a breath of fresh air. He was professional, knowledgeable, punctual, and took the time to thoroughly explain the issue and the available solutions. It was obvious from the start that he genuinely cared about helping us and providing honest, straightforward information. Michael quickly diagnosed the problem, answered all of our questions, and demonstrated a high level of professionalism and attention to detail. He treated our home with respect and made sure we understood what was going on every step of the way. Excellent customer service, excellent communication, and an overall excellent experience. If you need a plumber, I highly recommend Aspen Mountain Plumbing, and if you're lucky enough to get Michael Lindner as your technician, you'll be in great hands. Thank you, Michael, for turning a stressful situation into a positive experience.

LANCE, the owner does shady work and fired an employee for breaking policies that he made up last…read moreminute. The employee returned their store key upon termination however Lance took it upon himself to change the the store locks and charge the terminated employee for the new locks and labor; taking it out of their last paycheck. Highly recommend Vaughns plumbing over this over priced business.