We've been going here for years. Dr Benson, Dr Cao and their entire staff of NP and medical assistants are top notch. If this review was just based solely on them it would be 6 out of 5 stars. Unfortunately I gave it a lower score because everytime we have to go to the downtown location, dealing with their horrible receptionist Azalea is more painful than the actual procedure itself. In all my years on earth, I have NEVER dealt with someone as cold and unprofessional as her. She has an attitude more fitting for someone at the DMV, not a business centered around taking care of children/families. Her rudeness honestly makes me so uncomfortable, I am going to cancel our upcoming appointment and reschedule at the Skyridge location that's 30+ minutes out of my way just so we no longer have to deal with her. She also does not follow direction well, we asked for a two week appointment, she tried to schedule us the following week and then rolled her eyes at me when I told her that wasn't what we needed. I cant prove it, but I am 99% positive she is the same person who scheduled us way too early to take our casts off, which resulted in a very painful 2 hour traumatizing experience for my kiddo that was unnecessary and resulted in having to put the casts back on. She is truly awful, awful at her job and awful communicating with customers. read more

We took our son to the Lone Tree location after getting a referral by phone from his pediatrician. We walked in, maybe waited 45 minutes as there were scheduled appointments that took priority over us. The waiting room played a children's movie that my son liked and the front desk staff was accommodating. The xray technician was very professional. The orthopedist identified the injury quickly and proposed a treatment solution. The cast was fashioned quickly by a very nice person as well. We had him back at school in his cast in less than three hours after he broke his wrist. What more could you ask for a non emergency facility that does not charge a facility fee? read more

Our Son broke his wrist on the first day of football camp. After being treated at an urgent care facility , this is where we were referred to. I must say I have no regrets about being referred here. The waiting time was minimal most of the time and the receptionists were always friendly and accomadating. His Dr. was Dr. Walick and she was a true professional and worked well with our son. She gave us options as far as to choose surgery or not, and really left the options to wait and see up to us. We opted for surgery which was performed at Skyridge medical center . All in all we are happy with the treatment we've received since we've been here all of 6 weeks . Would definitely recommend, hopefully you won't have to come here but if you do you will feel comfortable with your service. read more

Rocky Mountain Pediatric OrthoONE - Inside the waiting area , tv and plenty of seats available - Orthopedists Near Me - Denver, Colorado

Everything Admin about Rocky Mountain Pediatric Ortho is a joke. Management is ridiculous and does not seem to care whether or not their front desk understands the difference between a referral and a prior auth and I can guarantee they are not reconciling end of day batches- because I received a bill for a copay I've already paid and management won't call me back to settle it. The front desk in the scheduling side is rude, condescending and does not care about the patients AT ALL. read more

We have been working with Dr. Riley for over a year to treat our daughter's scoliosis. He is phenomenal... kind, reassuring, and explains things in kid-friendly language. We have had a wonderful experience. read more

Kudos to Dr Brewer and her amazing team! Chelsy her medical assistant is the most attentive and caring doctor's assistant I have met! First I never had doctor returning my call same day nor doctor's assistant until I saw dr Brewer. They are so knowledgeable and truly care for patient! Danijela J. read more

FOR THE LOVE OF GOD DO YOUR OWN RESEARCH!!! Not only did our daughter go untreated for a severe OCD lesion, we were sent all over Colorado going to different appointments to get an MRI and a brace that was recommended THAT DOESN'T EVEN EXIST for a 7 year old!!! As her parents we were dismissed at every appointment with every question we asked! The doctor was incredibly rude and treated our daughters pain like it was nothing. The practice manager was just as bad backing up his doctor even after numerous complaints. Our daughter lost a year of her normal kid life because of this doctor! We finally had enough and found a wonderful doctor through children's hospital!!! Who started treatment right away! The correct brace fitted and put on right in the office and surgery was able to be avoided because of this wonderful man. However she could of gotten closer to healing if this was done when it happened and first diagnosed. Do not go here!!! The only reason I am writing this review now is because our daughter was finally cleared to go back to normal activity! read more

Before and immediately after my surgery Dr. Riley was very compassionate and he was very helpful throughout the early stages of my hip surgery. However, my post-op recovery time was more than doubled by Dr. Riley and his team's inability to diagnose a second issue with my hip that took another surgeon 1 appointment to diagnose. When things started to go wrong in my recovery they resorted to having me return to crutches for an extended period of time. For most of my appointments I was seeing one of Dr. Riley's PAs, but after 6 additional weeks on crutches I was advised to have an appointment with Dr. Riley. When I attended this appointment, Dr. Riley did not address any of my ongoing problems with my recovery. Instead, he cleared me to run early despite my poor recovery and limited strength in my leg. Immediately after adding minimal running into my routine my hip got much worse and I was told by Dr. Riley's PA that that might just be how my hip is for the rest of my life. If you are having a straightforward procedure and recovery then I believe that Dr. Riley is a good surgeon, but if something becomes more complicated or goes wrong, he will probably not put in the effort to figure out what went wrong and will instead avoid the problem. I am a collegiate runner and my ability to be active is very important to me, but Dr. Riley and his team's failure to guide me in my recovery could have cost me my ability to run. I am writing this review to be informative and don't mean to be vengeful. I have never written a negative review before, but I don't want someone else to have to go through what I did. read more

I disagree with the previous reviewer on so many counts! We took our daughter to meet Dr. Riley today due to recurrent issues with her knee. She's a cross country runner, so even a small amount of pain can spell big trouble on the trails. After two unproductive visits with her primary care physician over the last six months, we all agreed it was time to see a specialist. Rocky Mountain was the first practice our doctor recommended. I appreciate that not only is the office staff helpful and flexible with appointments, but that they have multiple facilities. Today was the only day we'd be able to get her in, and April was able to book us right away at the Golden office. They email all paperwork to you prior to your appointment, so we were able to save time at checkin by presenting all completed forms (and we had her films on CD to save time, too.) Dr. Riley spoke to my daughter directly like an adult, taking her concerns into account and explaining what was going on in language she understood. The good news is her knee problems won't require surgery, just physical therapy and ice/rest/ibuprofen, and he was able to provide a list of physical therapists close to our home who deal specifically with adolescent sports injuries. We were thrilled with the staff and physicians at this clinic and will use them again should the need arise! read more

Dr. Benson does run a little late, but it is worth it. My son had his webbed fingers separated and the surgery went well. The scar tissue is barely noticeable. The photos I attached are taken just 4 weeks after his surgery. She also puts fun drawings on the cast for the kids! read more

Rocky Mountain Pediatric OrthoONE - Orthopedists Near Me - Denver, Colorado

See all

I found this place online when my youngest son broke his wrist and even though I was hesitant to drive 45 minutes across town just to get a cast, their website and the appointment setter had me feeling like it would be worth it. We arrived and found a waiting room specialized for children, toys and a TV. Even a beautiful sparkly lava lamp that my niece noticed first thing (she's 9). We were called back into the room and that is when the real magic started. The doctor was perfect, she was exactly how I want my kids' doctors to be! She talked to my son (who is 6) instead of to me! She said "hi" to me and introduced herself but she directed everything else at the 3 kids and acted like I wasn't there at all. She told my son about the options for a cast (removable, waterproof or regular) and let HIM choose which one he wanted without consulting me. Some parents might be bothered by that, and I know I could have spoken up if he chose an option that I didn't agree with, but I loved the fact that she treated my son like a person with feelings and opinions of his own and not like he was my minion. The guy who does the x-rays and casting is the nicest guy around I think. He was so funny and friendly, he was cracking the kids up and made them all feel comfortable. He did a cast in one color with another color wrapped around it and it was perfect. The day that my son got his cast off, the other son fell at his grandparents' house and broke his wrist and you better believe I went back to this office again, I didn't mind the drive at all, it is worth it! read more

My 13-year old daughter was having hip and back pain and we were referred to Dr. Jaren Riley. It took a bit to figure out the problem but was eventually diagnosed with FAI and a torn labrum in both hips. She had both of them scoped and repaired followed by extensive physical therapy. Dr. Riley has great rapport with kids. He spoke primarily to my daughter and treated her and I both as everyone prefers to be treated - with respect. He often went above and beyond to accommodate and help. His goal from the beginning was to get her back into her sport - gymnastics. She is six-months post-surgery on the second hip and is back in the gym, happy as can be, better than she was pre-surgery. The office and every single person I dealt with was kind, patient and caring and with two surgeries...believe me, I think I dealt with nearly everyone in both offices. The two offices are nice because although both are quite a drive for me, it gave us options that fit within our schedule. I'm a fan and will refer my friends to Dr. Riley and this practice because of my experiences over the last year and a half. read more

Our daughter broke her elbow. Dr Riley was terrific! Took time to explain the procedure and even let her pick a fully custom cast. Couldn't be happier! Thanks Dr Riley! read more

Rocky Mountain Pediatric OrthoONE - Waiting area. - Orthopedists Near Me - Denver, Colorado

Hooray for Dr. Jaren Riley! He is the absolute best. He is taking care of my little one for some serious problems that will take a long while to remedy. I am very pleased with his thoroughness and his willingness to answer all my questions. All three of my children have unique medical issues and I am glad that this doctor is taking good care of one of them. I feel that Dr. Riley is abreast of the latest medical techniques and is a very good man as well as a great doctor. We are in good hands! Additionally, when he was examining my daughter he was aware of her sexual abuse history, and he assured her that I would always be in the room and that wouldn't do anything to hurt her like she had been hurt before and that he cared and understood that she had fears about being touched. How sensitive is that? Wow, that is a first. Amazing doc... read more

Needed an appointment for my son for two different issues. Office would not schedule a visit for two different reasons. They required that we book separate visits on different days. They wouldn't even book a two visits back to back. They are in no way looking out for the patient here, it's all about the money and insurance. read more

Super easy to get in for an appointment! Staff is efficient and friendly! Dr. Geiger was very knowledgeable and talked directly with my son about his injury and recovery! We are very happy and confident in our care! read more

Our daughter broke her arm recently and I cannot say enough good things about Dr. Geiger and the entire staff at Rocky Mt. Pediatric Orthopedists. The x-Ray technician was very nice, as was the reception team, and Dr. Geiger was truly amazing. She took time to ask my daughter questions and explained things to both of us very well. My mother in law, who went with us on one visit, only speaks Spanish but Dr. Geiger surprised us by speaking to her in perfect Spanish. Thank you to everyone there! read more

Make An Informed Decision About Your Child's Care: We think it's important to share our experience to perhaps help other parents make informed decisions when it comes to their children and orthopedic care. Our DD age 6 broke her elbow while we were on a camping trip. We were told by a surgeon at the hospital we went to that the break was clean and could be casted without a problem. Once we got back in town and after waiting the appropriate time (reduce swelling) we brought our child to RMPO in Denver. The office is amazing.. A brand new facility and state of the art waiting room as well as patient rooms to wait in. Lots of amazing toys for the kids and TV's/screens for the parents. I brought x-rays provided by the mountain hospital we had gone to originally. The PA (Mr. Ivy) took a look at the x-ray CD and told me right away "this is surgical". I was very surprised since the surgeon at Pikes Peak Medical and Surgical Center said a cast was all that was needed. When I expressed my concern and surprise and let Mr. Ivy know we would be seeking another opinion and please not to take it the wrong way he said to me, "When I was younger I would have been insulted by your going to get another opinion. But anyone who says this is not surgical is incompetent." I could understandably care less if I insulted a PA by getting another opinion, but to say anyone who didn't believe this break needed surgical correction was incompetent, was quite a shocking if not arrogant statement to me. He suggested we get on the surgery schedule for the next Monday (it was a Thursday). He tried to ease my concerns by telling me they do these surgeries all the time and it is one of the most common surgeries they do on young children. There would only be 2-3 pins necessary and the pain to remove them "would only be for 10 seconds". He told me if we didn't get surgery there would be malunion in at least 2 places and there would never be full flexion and extension of the elbow. We proceeded that Friday to take our DD to Children's Hospital Colorado all the way in Lafayette. At that hospital we were met by a very different attitude from the PA Cailin Brazeau. She was professional, understanding and listened to my concerns. She had their hand surgeon and a Fellow look at the x-rays and both agreed that no surgery was necessary. We had several more appointments with CHC where they took x-rays to check on healing. We have waited patiently for the healing to take place following a cast for 4-6 weeks in order that we could share from beginning to end our experience. Everything has healed completely and our DD has full flexion and extension of her arm. No surgery necessary! We hope sharing our experience will help other parents make informed decisions for their children. read more

This practice has done at least 4 surgeries on this patient. She has been seen by them since birth. All of her surgeries and visits have been awesome. Dr. Benson is the greatest in this field. The only issue I have with them, is recently, when I was not given proper information on a visit that was coming up. They had at least a week to inform me that she would not be seen if she were still hospitalized. Which allowed me to get a 3 year old excited about getting her cast off after a month. I had spoken with the office at least twice, while she was in the hospital and I even received a confirmation call. I was still not told that she wouldn't be seen. I feel I should have been told from the beginning of her hospital stay, that her appointment would be pushed back. There were several opportunities for this to be done. In the future, I feel the office staff should be better informed at what the Doctor will and will not do. This would have made me feel better about her situation and I would not have given her something to look forward to. This is not a reflection on the Doctor but on her office staff. read more

My son was born with a club foot and so we have seen Erik and Dr. Benson since he was just two weeks old. They have a clinic in Casper, WY once a month which allows us the convenience of not driving 8 hours to Denver. I can't express just how wonderful our experience has been. Dr. Benson is very professional and when my son had to have surgery at six months old she went the extra mile to make sure he had the coolest cast anyone had ever seen! Erik is also a wonderful PA, he is very knowledgable and just has a very kind way with everyone. With the care my son received here it is next to impossible for anyone to know he was born with a club foot, especially because he runs so fast past them! read more

Jaren Riley should not be operating, especially on children. Riley left a surgical tool remnant in our child during a hip surgery, and within a few days she was rushed by ambulance to another, closer hospital, and almost died of a very serious infection that lasted more than one year. She was the perfect image of health and a dancer, prior to this serious insult. Since this event, she has had to endure heart monitors, feeding tubes, infusions, transplants and more. If that was not bad enough, he then severely damaged her other hip, and she had to have a PAO surgery to correct surgically induced dysplasia (he shaved off so much bone, she could no longer walk without the use of crutches). By the time he wanted to take her back into the operating room, WE RAN! She has since had to have multiple surgeries, including a surgery at Mayo Clinic to correct vascular damage. She is slowly recovering day by day, and has two more surgeries ahead of her. She never received an apology for the insult from Riley, and we gave this doc several opportunities via meetings & phone. She now keeps up with other dancers who also had to go in for re-do surgeries with other surgeons from poor outcomes with Riley. Which is why we feel a huge responsibility to urge parents to seek out second opinions. The likeable docs are not always the good ones in the operating room. read more

Absolutely never again. They did not even try to fix my sons problem, and I came home with a screaming child. I did my own research online for what they thought was the problem, and it was a 2 second treatment that I was able to do myself, and instant fix. My son was instantly fine, and out of pain. All this office offered me was guesses, and having my son wait in pain to be put in a cast which was not the solution. I will never be going here again. And to think I was referred here from an urgent care that also could not fix the problem. I called up my pediatrician and they said I did the right thing. Serious let down for a "specialist." read more

Dr. Riley is wonderful and I would recommend him in a heartbeat if it weren't for the office staff. My daughter ended up at the ER who arranged for the office to call us Monday morning to schedule surgery. No call on Monday morning so we called and told them our daughter still had not eaten so they were supposed to call the dr to see if we could get an afternoon surgery. Two hours later we called again and had to leave a message. An hour later she returned our call saying we had to wait till Wednesday -- our poor daughter could finally eat! We scheduled the appt and they seemed to think that was all the info we needed. So we then we had to ask all those necessary things like what time we needed to check in at the hospital, when did she need to stop eating, etc. By this point, we did not feel comfortable so we tried to find a new orthopedic surgeon. In under an hour we were able to talk directly to another surgeon and have him review her xrays. Due to her bad break, he recommended we stick with Dr Riley. We did and, like I said, we loved him. We had to make several follow-up appts and each time the office staff managed to make mistakes but those were minor and not worth elaborating on. At one appt, however, the nurse took our daughter's cast off and put her in a brace, only the brace was way too big. They didn't have any smaller braces on hand which we thought was strange since they're a pediatric group and our daughter is a normal sized 9 year old. So they taped her cast back on and had us drive to another location to get a brace to fit her. And the new place wasn't sure what adjustments they needed to make to the brace because no information was sent over except the size of brace needed. Finally, we spoke with our insurance last week and found out this office charged us $1200 more than they were supposed to. We were told a refund would take 2-3 weeks. Dr Riley saved this review from being 1 star. He obviously has a good reputation among his peers and we are thrilled with the care our daughter received from him. I just wish he had staff that represented his level of care and professionalism. read more

We visited the Golden office and were SO HAPPY to go there. The entire staff was friendly and made my 3-year old daughter feel safe and happy and not scared! The doctor's thoroughly examined her, talked to her as they were doing things so she felt comfortable and explained to me what they were looking for as they went along. She walked out of the office not realizing why she was really there and I walked out feeling educated about what was going on with her hips and what our next steps were. I'm thankful for that experience and will recommend this center to anyone. read more

You are never in a good mood when dragging a 5-year old to the doctor to be treated for a broken foot, but we had a terrific experience. The wait times were very short. The tech who did my son's cast was great! He put my son in the drivers' seat and let him make all the decisions while building his cast. "What colors?". "Should we add more padding here?" etc. All the way through. My son is now an "expert" in doing casts and gave a talk at his school on how to do it! The doctor, Dr. Geiger, was just as amazing. She spoke to my son, not over his head to me. She also let him make the decisions about his treatment. "Do you want to keep the cast on for 4 weeks or a month?" ;) At the end of the appointment, I had a 5-year old child who felt he was in charge of his care and empowered to be the driver of the healing. Heaven!!!! He is careful about wearing his boot, wouldn't dream of letting the cast get wet. etc. etc. This practice truly knows how to treat children (and their parents). read more