John was able to squeeze my job in late in the day. When he showed up, he was very informative, and did a great job. He also wore a mask without having to be asked, which is very important to me and my family. read more

Wanted to get our locks re-keyed after moving into a new house. Communications were very easy (convenient via text message), the technician showed up on time and was friendly, and did the work all in under 10 minutes. Pricing was good too read more

Highly recommend John - fast and efficient. I called after 9pm on a Thursday evening and John came within 10 mins as promised. No one likes getting locked out, but having a reliable and fast company to turn to helps with the matter. And he's cost effective as well read more

John is the epitome of what a small business owner should be in this country. I cannot say enough good things about him, his company and his service. Support this local small business owner. John changed all the locks on my house with high security locks after a slew of break ins and and armed robbery in the neighborhood. I called him at noon one day and he was at my house at 4:30 that very same day to take a look at the job and give me an estimate which was more than fair. He then came a second time a few days later after ordering parts for the installation which was done very professionally and efficiently. John is as good as it gets!!! He is very personable and trustworthy! Let's face it, having to pay for a locksmith is never fun, but in the event you need one, please do yourself a favor and call John! read more

John is STELLAR. I have tried a couple different locksmiths and John stands out because he is responsive, fast, prompt, reliable, and knows what he is doing. I have used John's services twice for locks and both times, John was able to help me out within an hour or two of the call (usually locksmiths in the Boulder area require several days to get out to you). On top of that, John is very good at communication and is up front about his costs. I also find his rates to be very reasonable. John is PASSIONATE about what he does and really knows his stuff. And he's always very nice, professional, and most importantly--John has integrity. This is a big deal when you are asking someone to work on locks for your home or business. I will definitely call him if I need any locksmith services in the future read more

John was awesome! I called and he was at my place within 15 minutes. He got me into my house quickly and all for a really good price! If I need a locksmith again I will definitely be calling John! read more

Rocky Mountain Security Group - Keys & Locksmiths Near Me - Westminster, Colorado

the guy john is a total scammer he took my money gave me a key that only worked one time when he showed me it then it wouldn't work again when I called his he tried to charge me a extra 90 to reprogram key again when it was done incorrectly in the first place he won't return my calls and left me with no key to start my truck but yet he still got paid. DO NOT USE THIS PLACE SCAMM! and now you're trying to say that I declined you coming back no I declined you charging me another $90 just to reprogram the key that shouldn't have fucking wet unprogrammed in the first place just because the battery died I called the Ford dealership and they said that that was total crap so that's bullshit right there You won't answer your phone calls return my phone calls nor can fix it or refund me and I had gotten new cables on there I told you that and I have called you three Times I also provided you the number and the name of the Ford dealership person that I talk to you that told me that that was bullshit that you were scamming me I gave you his number I gave you his name you didn't return my phone calls at all OK I had to call you again and then you sent me some lies and that was that so either I want the car fixed with a working key OK because that's the only problem is the key so either a new key made one that works or I would like my money back read more

John was fabulous and helped retrieve my keys from my car! He came in a timely manner and didn't overcharge! GO HERE FOR ALL YOUR SECURITY EMERGENCIES! Thanks John, will definitely call if assistance is needed again! Thank you! :) read more

I needed the locks changed in my home - front and back doors. I called John and he was SO pleasant. He explained the process, the cost and the schedule. He was here within 24 hours. And, early for his appointment. He was super nice and efficient. Reasonably priced for two lock tumbles and four keys. I could not have had a better experience! read more

I wanted to write this review months ago but just never thought of it until now because I have been dealing with so many security issues. I called this company last Summer to have my locks changed and this company had the best price so I hired them. The guy seemed like he knew what he was doing and the job seemed great. He even mentioned that he does sprinkler systems on the side if I ever needed someone. Then a few months later I contacted him because I wanted to see if he specialized in finding hidden cameras and he said that he and his friend have a side business and would love to help out. So he and another man came out and said it would be $300 an hour and I have a 1000 sq ft home so I thought it would not cost that much. One guy was on the computer trying to find a hacker and the other was walking around with this device. It would have been done quickly but the computer guy accidentally disconnected my wifi and could not figure out how to get it working so it took a lot longer. I did notice that the guy looking for the camera was just kind of walking around and not really scanning as much as I would think necessary. So it was two and and half hours when the job should have been done in an hour. Found nothing. Then the guy wanted to charge me $600. $300 for the computer guy and $300 for the scan and I argued and said it should not have taken this long and I would pay for the two and a half and he got aggressive with me and said that he does not charge by the 1/2 hour only by the hour and I got scared so I paid him. I did not feel like this was a thorough job so I ended up calling another company that came out and had every tool in the book and bound seven cameras in my home and that my icloud was hacked into. So I called the guy and told him to give me a refund and he refused but ended up only giving me $300. Even though this other company found so many things this company missed. I would not hire for this type of job and to be honest with his aggressiveness towards single women, I would not hire him for anything. read more

My clients trust me with confidential information and the utmost security. I cannot recommend Rocky Mountain Security enough - they installed our security system, safes and have maintained our locks for many years. Good prices, GREAT service! read more

I locked myself out of my car in a parking lot. The locksmith was there at an appropriate time and charged me a reasonable price. He was professional and personable. Great service and kind people. read more

John was fantastic! I highly recommend him as a professional. I lost my key fob and was afraid it was going to be a battle to get it done quickly and not be gouged on price, but John proved me so very wrong. He was very personable on the phone, had the key in stock I needed, fit me in for a same day service within just a few hours of my call, showed up on time, fixed my car within an hour, and his pricing is great. read more

John was great! He got to our house within the 15minutes he promised and was so polite and fast

John came out on a short notice to change the locks on our business after some keys disappeared. He arrived within a couple of hours of my call and was ready to go! He was quick, polite and did a quality job! We were able to have him make all of the keys we needed including some do not duplicates. I will definitely call again if I am in need of these services! read more

Great service. Arrived on time, programmed two key fob's for our Lexus for less than the dealer wanted for one. Highly recommend. Thanks John! read more

John was great. I had some broken keys and he came to me within an hour and had 2 new ones made for me in no time! Would highly recommend to anyone in need of a locksmith. He also does security cameras, etc. read more

John fixed me up with a used gun safe, the barrel key needed to be re- maid from scratch and it works perfectly. I would highly recommend John to everyone. read more

Maybe John does ok with his locksmith business, but I have had nothing but bad experiences with his customer service when it comes to his security business. We have used John for our business and the owner's home security for several years. He supplied us with these flimsy window sticker signs that go on the outside of the window, but they are just paper, they are not window proof. Didn't know this prior to signing up. No problem, I'll just change them frequently. Problem is, I have been asking for these stickers for absolute months now....going on a year. These are small stickers that easily fit into an envelope. He continues to promise to get them to me, but to date, no stickers. He has excuse after excuse. So on 7/19 he tells me that he is in the "area" frequently, and will drop them by. Great. So, here we are on 8/3...still no stickers. So, I just called him and asked where they were. He said that he hadn't been in the area, so he would drop them in the mail....which was all I wanted him to do months and months ago. Anyway, I said "Oh, ok. So you will get them in the mail today." He said, "I will get them in the mail when I get a chance to do so. You need to understand that I run 2 businesses!". I said "the fact that you have 2 businesses has nothing to do with me or what we have been talking about for the past 6-9 months". Somewhere in the middle of my response, he hung up on me. I would not recommend John or his security business to anyone. This is not the only issue we have had with him. Billing has always been an issue...always. Definitely looking for someone else to take care of our needs. Still can't believe that he hung up on me. read more

Had a great experience with the young man who showed up to change my damaged lock. I'd heard about scam locksmiths on the news and was a little leary at first. I was very pleased to find him prompt and professional. He communicated clearly and gave me choices. I was very please to find he was also the owner of the company. A great find. I keep his number in my phone! read more

I don't usually write reviews for anything good nor bad but I feel I need to for this place. First of all he was late, which he called to let me 20 minutes after our scheduled time that and that he was just a few minutes away. So I wait and finally decide that an hour is way too much time and there is no way he is anywhere near my house. So I call him and he says he's stuck in traffic, how are you close to my house but an hour out of range. So finally he gets to my house and have a key fob and a key to be cut, which I supplied. I could really care less about having a spare key made but I figured I might as well get everything done at once, but I'm more interested in having my car remote programmed. First he cuts the key and it does not work and offers to charge me for one of the ones he has on hand which I didn't take because obviously I already bought a key. so I ask to move on to the next task, which some how he misunderstood and my price quote was not for programming. at this point I just want to program my remote and go to work. conveniently the programmer doesn't work and he will come back free of a service charge when he figures out what was wrong with his machine for $25. I paid $65 for a key that does not work and I still have not received a call about fixing my car remote. I really hate writing bad reviews but I feel like I was scammed and wasted a lot of time waiting for nothing. read more

I am shocked to read some of these comments about how great John Duran was. My experience was completely different. I scheduled the appointment a week in advance for two combination lock changes. I also sent driving and parking instructions to our airport location. I found out the day of the appointment that he did not take the time to read the directions. He seemed more concerned with the method payment rather than to ask me any questions about how to access our location. The day of our scheduled 1:00 pm time, he emailed me at 12:54 pm to inform me that he is running 15-30 minutes behind. Initially, I did not have a problem with him running late. However, that 15-30 minutes turned out to be an hour. When he finally arrived at 2:00 pm, he had trouble figuring out where/how to access the building and parking. He also complained that there wasn't enough signage. I reminded him that I did send directions and they were very clear on where to go. His response was he does 8-10 jobs a day, receives a lot of email and doesn't have the opportunity to read through all of the details. My Director of Finance gave him directions over the phone and I even walked outside to be of assistance. I located him and in the essence of time (since he was an hour late) I asked if he could valet in front of the hotel. We were not going to charge him for this and the visit probably would have been an hour to an hour and a half at the most. He seemed fine with that but in order to park there he would have to leave his van key with the valet associate. He did not want to give the valet attendant his key. So, I explained he would then have to go through the left gate, drive down to the end of the short road and park by our receiving dock. He would then have to walk back to where I was to access the building and my office. Those were the original instructions that were emailed to him and that he didn't read. He stated that this was taking too much time and he was already running behind to other appointments. I apologized that parking was taking a while. I also reminded him that he was an hour late and that I did send directions well in advance. He told me rather rudely that, we should just forget it and that I should call another company. I was stunned. At that point he proceeded to get back in his van and drive away. I thought he was rude and unprofessional. He was even a bit curt on the phone when he arrived and couldn't figure out where to go. I felt as though he treated our business as an inconvenience. That is certainly not how you treat someone who hired you for a service. We could have been a great business reference for him and we certainly could have used him at our other locations. Unfortunately, I cannot in good faith recommend John Duran/Rocky Mountain Security Group services to anyone and I hope my post will be a fair warning to anyone who is considering using them in the future. read more