Gave 5 star review,but now I m going take that back to 1 Star poor service , got open box which…read morecost me $80 for that morph 3 kit the seal sticker for the screen was not sealed it had been peeled and seal back again , after while smoke one of coil leak I change to .02 , it was ok but somehow decided on look at box again , I didn't realize they gave me different model color the box had blue print color I got what was a black morph 3 , complete dirt me for that price never buy again from there I don't recommend them .. lousy .. I m pissed and learn hard lesson for the first refill vape device .. will get other some.wvere else

Employees here are alway friendly and helpful. Today Wesley was so nice and helpful. Thank you…read moreWesley. Drake is very nice and helpful also on previous visits.

Honestly, this has been the best shop I have had the pleasure of walking into across 8 States…read more In every sense possible ironically. Interior Appearance - 9/10 Cleanliness - 10 Glass - 9/10 Electronic Devices - 8/10 Accessories - 10 Environment - 10 (Incredibly Welcoming) Location 9/10 (*Parking is limited because of this*) Price Point - 10+ (They have some of the best prices I have ever seen, matching or beating most Online prices before shipping) Staff Knowledge - 10 (Ashley, the Store Manager, is on point! If you are new to the lifestyle, ask her for a 101 breakdown on what you are curious about that brought you in) If you have a practical return that you know you need to swap out or take back, you don't have to be afraid here like most places. (Personally Experienced!) I will be a longtime customer here, as well as anyone who asks my opinion if I can help it.

Super nice people here that will go above and beyond to help you out. I was looking for a specific…read morekava drink I love called Leilo in a Pino Colada flavor. Jenny the GM ordered it for me and not only that but price matched discounts I got at other head shops. Aurora was the one to initially send my request in to the owners and Cait and the other staff have all remembered me just to give me a discount! They are so sweet and will go way beyond expectations to keep you coming back. Definitely worth coming in and finding out for yourselves!

I had to update my review after a visit yesterday. Its been a while since I had been here, and it…read morehas really changed. I walked in, and the clerk behind the counter didn't seem like he wanted to be there. I looked for the flavor board, and it wasn't on the wall but was replaced by a cardboard sitting near a sofa. I had to guess what I liked based on past experiences rather than a helpful employee offering suggestions. He didn't seem to know the products at all, and after filling my bottle forgot to put a label on it. Another employee, a woman seemed to know a little more, and checked me out along with accesories I needed. They forgot to ask if I was military even, I guess that discount is gone? The store felt very unwelcome, and I just wanted to get my gear and leave. The old staff that was there was always so great, and on top of recommendations etc., and I am not sure if they left or not. I am going to try other stores that have opened up next time.

Very helpful and nice. Relaxed atmosphere with no pressure to hurry. And an extensive selection of…read moremods and flavors. They are honest with their opinions on products, and won't sell mods when they don't have the replacement or upkeep parts for them.

I'm a Libra and have trouble making up my mind, so I felt sorry for the salesperson right from the…read morestart. She was so patient and made great suggestions! I love my new bong!!

So, as I suspected the unkind "manager" was NOT the owner, the ACTUAL owner was not only rapid in…read morehis response to me, but was quite professional, and very courteous. Had a long phone conversation with me, and during this phone call, I realized he's someone that cares a great deal about his business, and moreover his customers. Now that's good customer service! I'm glad to have my favorite vape shop back! They really do have great prices, and the employees TYPICALLY treat their customers great. That is why receiving anything less, was such a shock! This shop is HORRIBLE WAS our favorite vape shop, MOST of their employees are great... but, I don't know if the owner is new to this , or just a jerk, but... Here's what happened: we bought a new vape, that was a really nice vape, however... They had no extra and I like to switch up my flavor so, to do this I needed more pods. As I'm buying the vapes I ask how do I switch the flavor because as I said, I am new to this. I know LITERALLY NOTHING about the devices, or even HOW they work....The guy tells me oh, for that you need more pods... Cool I'll just buy the extra pods I say as we are spending over $250 already(for mine and my husband's new vape. They didn't have the pods, he said "you can buy them anywhere" OK, we tell him we will go to another shop and try to buy the pods for that vape. Those pods were not sold at two other vape shops that we attempted to buy them from, so this vape is obviously a no go for me... We go return to return the item(s) and the guy we JUST bought it from said "we don't do returns EVER" keep in mind we LITERALLY JUST LEFT, so he calls the "owner " I say owner and quotes because I'm using that term very loosely... His owner comes in chopping on a sandwich and CLEARLY stoned out of his mind... Now, I don't care about what people do in their free time, or even at work, to be clear... I get that you work at a smoke shop, but we're in Cheyenne Wyoming, where pot isn't even legal! LOL! This guy was really laughing at us and blowing us off completely! Telling us there wasn't anything he could do for us to make a long story short... Couldn't exchange a $50 UNOPENED item when we just spent $250? And tipped 15% I'm so confused! In the end we exchanged the vape for two disposables and TWO once VERY loyal customers are POOF! GONE!

BMV&S has multitude selections of disposables. It multiplies everytime I visit…read more Customoer service knows what they recommend based on your preference. Prices are competitive.

Everyones very polite and kind! Love going here ! They have great products! They let u build…read morepoints! And get great discounts!

Amazing, friendly and helpful about sums up this vape shop! Knew exactly what I was looking for and…read moregot me in and out with a brand new setup! If you want a very clean and welcoming experience than this is the shop to go to! Will absolutely be back!! Thank you for everything! Wish I would of gotten his name but check this spot out!

From the owner: Your search for Fort Collins best one stop, vape shop is over. We offer an extensive selection of…read morevaporizers from vape pens to mods, coils, and e-liquids in all sorts of brands and flavors. Whether you are an experienced vaper or someone who is just starting out, our knowledgeable team is top notch and is always happy to help educate you on our products, and help you find exactly what you need. For an unbeatable smoke shop experience, visit us today.

I went to Smokey Monkey to get some tubes to get me by until my mail order arrives (I stopped…read morebuying tobacco at Smokey Monkey because it was usually stale - think crisp rice cereal). You can't go into the store because of COVID-19, so I accepted the box of tubes the clerk handed me. It was a little bent on the end but it didn't look too bad. When I got home I discovered that about 1/2 or 2/3 of the tubes were deformed. Some are salvageable, some are not, but I didn't feel like walking all the way back up there with no idea of what I would get the second time. Guess I'll have to make sure I order enough tubes online to carry me over until the next month.

Wide selection and most of the time the employees are super personable and educated on the…read moreproducts. There have been times when I've been sold a banger with the incorrect size cap or they've refused my very real ID. Today I just folded in having to write a review because they not only questioned the validity of my ID but they tried to keep it. Educate your employees on how to identify fake IDs better or invest in an ID scanner. There's no reason I should have to get in a yelling match with your ignorant employees because they refuse to give me back my ID. If you want to say it's fake and ask me to leave the store that's fine but to go as far and try and keep my ID when I am offering to have the police come and educate you is ridiculous.