Online check-in needs to go away! I tried using the garbage app and it said online check-in was…read moreunavailable and to go to the store. I get to the store and there's 2 stylists doing nothing and only 1 person waiting. I'm 6th in "line" because apparently online check-in works for some people and not others... The stylists take about 5 minutes to screw off and finally clean up the hair on the floor. During this time, someone walks in. They take the other guy waiting first and then the guy who just walked in. The other stylist is finishing up, and I'm the only one waiting again, so I start hoping maybe my wait is over. No luck, as she's cleaning up, 2 more people walk in. I'll take my business elsewhere FOR GOOD. The haircuts here are just ok anyway.

Got a simple haircut. Buzz cut. Somehow missed multiple spots and had to use my own trimmer at…read morehome to get the long hairs. Awkward experience as well with a very odd hair stylist. The back massage wIth the hand held hand massager is a joke too.. worst hair cut to date. No joke.

I had the most relaxing time at the spa this last weekend. I enjoyed the dry sauna, steam room, hot…read moretub and a 60 minute relaxation massage. It was LOVELY. The interior decor reminded me of a mountain lodge with the dark wood and Frank Lloyd Wright-inspired design; it was beautiful. I wish the fire by the hot tub had been lit; it would have added to the ambiance and to my experience. However, every other amenity had been considered. The higher end Aveda toiletries were a luxury I very much enjoyed when I showered after my massage. My masseuse was Dawson, and he was fantastic. I get regular massages at all different spas, and I have to say that my massage with him was one of the most relaxing I've ever had. He communicated well and had excellent technique. I never fall asleep during massages and I almost did here - 3 times! I would definitely request him by name the next time I return. Overall I was very impressed with this spa. I sat outside in the rocking chairs for an hour afterward chatting with friends - the only thing that was missing was coffee delivery! Otherwise it was a 10/10.

I love this spa, and bring family here anytime they come to visit us. Clean, professional and a…read morewonderful hot tub to use the day of your service. A perfect way to treat myself.

Everytime Danielle gives me a perm it just amazes me how wonderful it looks. I am never…read moredisappointed. She is also friendly, alot of fun to talk to. Thank you for what you do Martha

This salon is fantastic! I have been going here for years, and always receive a great hair cut in a…read morewelcoming environment. Dani usually cuts my hair, but the last time I had Hailey and she was great! If you haven't tried Elements, treat yourself!

I was on a wait list for 113 minutes. I was notified with 55 minutes remaining and 1:32 pm that if…read moreI didn't get there in 30 minutes before they close at 3 pm, I would not be able to get in. I arrived at 1:44 and the door was locked. There were a few clients in there and hair stylists and they would not unlock the door. I was a customer for the last year and will not use Great Clips again. That was very rude and not to mention, false information. I did not appreciate driving across town to be falsely turned away.

customer service is garbage, staff is rude, and they don't do appointments so if you live more then…read more5min away you get to drive there and sit and wait 120min check in time, place is a joke, management is a joke, and the service is a joke don't waste your time, go fantastic sams instead they do appointment.

Chelsea was the sweetest and very hospitable! She checked in more than once to see if I needed a…read morebeverage beyond the one I brought in. Now I see why they call it hair and beyond as they go above and beyond with the customer service! My hair turned out exactly as how I was imagining. I wanted a natural red partial foil! Red can be a tricky color to achieve but Chelsea was very successful! It looks natural, vibrant and blends nicely! For my cut all I was looking for was a trim to keep my hair healthy. The style she chose I enjoy (curls). I definitely made sure I booked my next visit before leaving. Chelsea is also fun to talk to. I would highly recommend her for any of your hair needs! Nice clean little place! Quiet and windows for nice natural light and makes it cozy!

I had better experience with this salon than some salons at the cities…read more Latoja dyed my clip on hair extensions from allmoust black to light brown! the colors match was perfect and he quality didn't damage at all! definitely professional work. I can recommend for challenging projects! she got it. Other stylist at the desk seemed nice local girls as well. I felt welcome.

I had such a wonderful experience--I can't wait to try more services!…read more Service: Spa facial The facial included hot towels, jade stones, a steamer, and a neck, shoulder, arm, and hand massage. The Aveda products smelled amazing, and the brush used was incredibly soft. The room was peaceful, with instrumental music playing and complete quiet beyond that. Taylor performed the facial. She was very sweet, made me feel comfortable and at home, and helped me relax more easily. I undressed my top half to put on the spa velcro towel, which made the massage more comfortable. They also provided a band to keep my hair pulled back and protected during the facial.

Don't trust fine line with your wedding hair - they backed out two days before our wedding…read morereception and left us in a bind. Look elsewhere to avoid any stress!

I went in for a last minute cut on a whim because I badly needed it. I took the 7am appointment…read morewhich is unheard of, but works well for me. I showed Jocelyn a few photos of what I wanted and she nailed it. She took her time and did the shorter cut in steps so I could leave it longer if I wanted to. I would highly recommend Jocelyn. Also, she is a genuinely nice person.

Joselyn does an amazing job! I have never had my hair professionally done before and she was…read moreextremely patient with me. She explained everything very thoroughly, and proceeded to advise me toward a process called balayage instead of putting color/highlights in my hair. This is a technique used to bring out your natural highlights of your hair with very little damage to the hair. You did a fabulous job, and I have had many compliments on my hair. I have referred you to several of my friends/family members and will continue to do so in the future! Thank you for your guidance and support Joselyn. Highly recommend!

I had my hair and makeup done for my wedding here as well as my whole bridal party and my mom. We…read morehad a great experience. All the stylists were wonderful and seemed to care if we liked how we looked and were all happy. Only bad thing I can say is one of my bridesmaids had an updo and it started to fall apart an hour after we left.

Poor service and quality all around. I've given this salon numerous chances in hopes it would get…read morebetter, but am saddened to say, I will never go here again. First time I came here, I requested a stylist who is skilled in balayage. The receptionist said that everyone here knows how to do balayage. I said ok, but please schedule me with someone who has extensive experience with it. I show up to my appointment and show the stylist a picture of how I want my hair. It's nothing difficult...very close to my original color. I just needed some refreshed highlights. I specifically said I do not want to be blonde. I want to remain brunette with a few lived-in blonde highlights. The result was the opposite of what I said. I was completely blonde! Like, white blonde! And it was not lived-in. She placed the highlights directly up to my scalp. When I got home my kids literally said it looked like I had gray hair. It was horrible. I called the salon and they got me back in to add more brunette back, which was great. I showed the stylist the same picture as I did the day before and pointed out how it should be mostly brunette, not blonde, and the color does not start at the scalp, that it should have more of a lived-in placement. She argued a little by stating that she thought the highlights started at the scalp. I zoomed in to show her they don't and that this is what "lived-in" means. I knew then and there I would never be back for my hair. Second experience: I needed to get a gel manicure. The person doing my nails completely missed parts of my nail leaving them bare! Multiple nails were not fully painted. Third experience: Decided to try a different nail tech in hopes for a better experience. The new person was definitely better with attention to detail, but she did not have a pleasant "bedside manner." She insulted me to the point that I left crying. I had been going through a particularly difficult time in my life and her comments about my nail color selection and personal preference broke me. You know when you just get to a point that you can't take any more stress? That's where I was at. Getting your nails done should be a positive, uplifting experience. You should never leave a salon feeling worse about yourself. I left a private review of my experience via email over two weeks ago and they didn't even reply to apologize. Three strikes and you're out, Ella's.

This is an excellent place! April is creative, personable and professional. You won't regret…read morevisiting this hair design studio!