I had them work on my 2000 F350, and I needed them to replace the ball joints and they were a huge…read morehelp! They called me and let me know any issues they ran into, and they recommended getting some other work done while I was there and it helped out a lot. Definitely recommend going there. A small shop that stands by their work.

Might be great for simple things like oil changes but don't go here for more mechanical jobs. They…read morecharged me $235 to pull trouble codes and change ONE ignition coil. I only had them do it because I deliver as my sole income right now and wanted to make sure I could get right back on the road, and I've never done it myself and didn't know how extremely simple it is. I should've looked it up on my phone right then and I would've known I was being taken advantage of. $130 for the part, $72 in labor, $2.50 for some miscellaneous "parts cleaner" fee, plus tax. The part is $40 on Amazon and you just do one bolt and click one plug. $72 in labor for THAT. It took them 30-40 minutes so obviously they were stalling to make it look like they really did something complex, but it's literally a less than 5 minute job, it's that easy. If only I had known. They also wanted to charge $200 JUST to change all the spark plugs ($84 in parts, $100 in labor + tax)..for freaking spark plugs! I declined and I'm about to do it myself in a moment. For what they charged me to do 1 coil I could've bought 6 of them and did every cylinder! Plus, let me tell you, changing the ignition coil and spark plugs is basically the exact same job, and they originally quoted me $100 in labor for BOTH. How $100 changed to $72 after I declined the rest, I can't tell you. It's like they decide what to charge on a whim. Or maybe once she realized I at least knew something about cars she knocked it down in case I would argue later. On top of this they tried to charge me $85 (plus tax) just to spray BG Intake Cleaner out of a can into the throttle body and when I declined she told me they wouldn't be able to warranty the ignition coil change because there might be "leaves and dirt" in the system that would cause issues later. Leaves and other large particles can't even get into the intake, that's what the air filter is for. She wasn't even going to explain to me what that was and why it was added until I asked. It wasn't an upsell attempt they just slapped it on and hoped I would pay. Couldn't tell me if anything was dirty because they didn't look before knowing they would get paid, only pulled codes. So the quote she originally brought to me was something like $550+! Now back in August I also went to them to change a serpentine belt and belt tensioner and they charged $225. Tensioner, $36, belt, $19 on Amazon. 30 minutes of work, if that. So let's say they should've* charged $40 and $25, plus $50 in labor at $100/hr. Plus tax that's $126, so they overcharged me by $100. This happened because I worked for days changing other parts in 98° weather and got stuck because AutoZone sold me the wrong size belt and not knowing I thought I was crazy, so I gave up and had it towed to Brown. I should've thought more about it then and refused to go back. Save yourself and go to any parts store and have them pull your trouble codes for free before going to any mechanic so you can tell them exactly what you need, and don't go to Brown Service Center if you can help it. They count on you not knowing anything so they can overcharge you for the simplest crap just like the scam mechanics people warn you about. It's predatory.

At the last minute I decided to drive my car from Charlotte, NC to Dallas,TX. As I approached the…read more LA state line my oil light came on and the closest dealership to me that was opening soon was Harper in Minden, LA . I was little skeptical at first because the place seemed closed for business but I'm so glad I gave them a try! The staff there was fast, efficient and extremely friendly! Everyone made me feel welcome and appreciated and valued as a customer! They even popped fresh popcorn for my son and niece! We even observed one of the employees practicing COVID-19 protocols by wiping down the tables and chairs in the waiting area! The bathroom was very clean and cutely decorated. The best part was we were in and out in just under an hour with a new oil change and my tires rotated!Excellent service! Highly recommend!! Thanks for a great experience, Harper Chevrolet!

I have had one of the worst experiences with the Service department that any one could have…read more They were very manipulative and very unprofessional. I was constantly lied to about my vehicle and what was wrong with it. I made the worst mistake that any person could have made by letting my guard down and trusting them. Instead I got played. I told them what part I needed and they pretended they weren't sure what was wrong with my vehicle when they looked at it. I ended up being double charged for going back to fix something that should've been fixed right the first time. All this is because I dropped my guard down when I was told ( I'm going take care of you). It was all about the money and they felt like they had a sucker. I learned a hard lesson. For me to take the time to write this lets you know that this bothered me. If you can't trust the Dealership then who can you trust. By the way I went a reputable business and had my vehicle checked first so not like I didn't know what I was talking about. NEVER AGAIN!!!