Excellent. Efficient. Tow Masters --5 stars. Thank you so much for helping in Los Angeles! Very timely. read more

They lied several of times like k e the driver was on his way an never showed an when I called to get an eta the dispatcher was very rude an hung up in my face. Worse tow experience ever read more

I live in texas and came to Shreveport for my daughter bday, car wouldn't start upon trying to leave so caller roadside assistance and they dispatched Towmasters, then it took them 7 hours to come attempt to tow my car only to find out it's locked in gate at restaurant and may not be able to get to it until after 8 am if the establishment don't have it towed. They need to hire more drivers and I was told to wait on tow at establishment there's no way that could've happened when I live in Texas so I still dont have access to my car or even know for sure when it will be picked up. I do not recommend unless they hire more drivers. read more

I wrote a review on the other day and I was upset would like to apologize there trying to work with me.

Tow Masters do not stand behind their work(tows). Their driver picked up a car for me, I left specific instructions.. He did the opposite. The driver dropped my half way in the street.. I asked them to comeback and get the car from the street they said No! The owner stated they would comeback if I pay full price for another tow.. The young lady who answers the phone has a nasty attitude and she speaks as if you are wasting her time because you have a problem.. They are not on the Better Business Bureau.. I did not choose this company my roadside assistance company did but I DO NOT RECOMMEND them..if it was a rating for professionalism, customer service, humanlike ways they get a -100 that 1 is to good.. read more

Items were stolen from my vehicle at tow yard, addressed immediately with office and they stated if Sheriff Dept did not do an inventory sheet of every item at accident scene in vehicle they were not responsible(head on collision) , they disrespectfully shifted blame to Haughton PD. Wow, after seeing multi-platform reviews I know now why they have negative ratings. Not ok to steal from people when incapacitated from an accident or for that matter ever. I gave them the benefit of the doubt and asked for return of stolen items, she called me 30 days later from a private number for an update?!?! I then asked if she had my item and she said no, then why was she calling...who does business this way? read more

Mario truly "saved the night" when I found myself with a blown out tire after midnight on the side of the road. A true gentleman and was quick to help me get back on the road and finish my 6 hour drive home! read more

Towmasters - Busted tire that got replaced - Towing Near Me - Bossier City, Louisiana

decided to give them a try when I had a flat tire in the middle of the night. the lady that answered was rude and ultimately unhelpful

What an awesome experience. From Amy calling me to Cedric meeting me at my truck. Very personal and professional. I will recommend them to others . read more

Towed my wifes car and damaged it. Would not respond to several calls to get them to make right. I would not use them again.

Great service. Josh was the person that came to our rescue. Very polite and efficient in changing my tire. Highly recommend!!

Had a bad experience but they did call the next day to return a day of storage since it was their mistake sending us on a 3 hour goose chase trying to get a release form to get our truck out of impound that we ended up not needing. It was an inconvenience but they ended up doing the right thing. read more

My wife and I just witnessed a very professional young tow truck operator from Towmasters. This young man rescued a car perched on top of a big boulder in the parking lot of Taziki's Med Café in Shreveport. He was able to get it down from the rock without any additional damage to the car. Awesome job! read more

Excellent service is hard to come by! I really appreciate the quick, excellent and professional service I received when I had to get my car towed. read more

This is the worst towing company ever. I have waited more than 24 hours to have my car towed. The dispatcher is a liar. Every time I would call after waiting for the tow truck for over 3 hours she would lie and say they on the way. Every time I would call FIMC to see what the problem was and they would call the dispatcher she would tell a different lie. She even told FIMC that I had called to cancel which was a lie and the FMIC employee told her if I had cancelled it would show up in their system and it was not there so he knew she was lying, She said she tried to call me which was another lie. Her phone rings and goes to voice mail and you can leave a message but she will not return your call. This is the worst towing service that I have ever had to deal with. read more

Great service. Friendly staff, very knowledgeable and quick. They took care of my car as if it were there own

This is the best tow company that I have experienced. They were quick, on time and thorough....and this was late night even!! Thank you so much!!!! read more

i am giving them 5 syars to maube boost business for them they definately need it but the are the most inhuman people i have come across in all my years .....through the snow storm i had a flat tire on a truck i had bought off facebook market pl;ace a fgew hours before as i was trvavwling home to houston where i would have obviously tagged it the flat happened the road was horrible to say the least i found a tire shop right ouside minden that just so happened to be open rhank the lord i took the tire back to my truck and it was gone and like i said i was on my way home i was about halfway well anyway i called the state police to see what happened to my vehicle and they told me there werre only two tow companies that were working and towmasters being one of them so i called and they said they didnt have my truck so i decided to just get a room and look again after we have had some sleep my wife and i and the next morning i called agsin and nope they said they didnt have it all of our clothes and everything were inside of it mind you even my dl and debit cards anyway i had some cash so i had to get the room again and this went on for another 4 days we still had the same clothes on and then on the forth day i called state pokice back and asked where my truck was and they looked it up and to;d me it was towmasters so i called toemasters back and told them they definately had my truck and after about 39 minutes of bs they told me they had it and they showed me a picture of they vehicle because i had to call uber to get me there on my last bit of money so i looked at the picture and it was my tr4uck but something was missing i had our suitcases in the back and they weere gone and the lady at the window who called herself the manager or owner are whatever she was said they must be on the inside of the truck and wanted to see my paperwork on the vehicle so i told her where it was in the truck and she went to get it and came back to say the truck wasnt mine it belonged to the guy i bought it from even though i told her where the title was and had the guys in my pocket she said since i dont own the truck i would have to get the guy i bought it from to sign a hold harmless contract i sent the guy a message and tried to call and no answer or response and the lady told us we could noy get our clothes are my drivers license or anything so we have had the same clothes on for a long time just so happened i called for a ride from my son to take us home to houston the truck is definately beat up and its an 01 dodge she knew the truck was absolutly my truck with my missing clothes inside i am makind this reveiw to say please use these people if you ever need towed they need the money i promise you for them to do another human the way rhey did read more

Outstanding service! TowMasters was professional and fast. The driver was very careful with my brand new BMW. I highly recommend.

These people don't deserve a star at all, but I had to select one to write the review. When I called this so called tow company, the lady over the phone was hard of hearing, and had issues understanding. We agreed on $125 to tow my bike 26 miles. I gave her my credit card number 3 times. After waiting 30 minutes for the tow, I called her to find out where was her driver, she stated, "My boss told me to charge you $140 due to this being a motorcycle." I asked why didn't she call me back to inform me? I didn't have much of a choice at 2am on a Saturday, so I accepted. Then she informed me that my credit card declined the charge. I proceeded with another card and she still had issues comprehending. She became irritated and stated, "Stop playing with me I have no time to play." I informed her that I was unhappy how she was speaking to me and its not my fault she couldn't comprehend. I found another company that charged me $50 less and picked up my bike in 20 minutes after my call. The next morning I noticed two charges on my bank account from Towmasters for $140 each! This idiot claimed my card denied, but it didn't She charged me twice and did not even pick up my bike. When I called her to request a refund, she declined and refused that this happened even after showing her the screen shots of the charges from my bank. She informed me that an African American man called her on Saturday to request the tow, and I didn't sound like him. I asked to speak with the owner and she stated that she was one of them and I can only speak to her. I had to call my bank and dispute the charges and get my money back. I HATE THIS COMPANY! NO ONE SHOULD HAVE TO GO THROUGH THIS FOOLISHNESS! read more