The quality was good. The service was good and the people working there was respectful. They have…read moretrue values of their company. The service was top-notch. I recommend people go there and get their windows tinted.

All I can say is WOW. Josh was so friendly and professional. Very easy to work with on a time that…read moreworked for both of us. The tint he chose for me is perfect. Definitely beyond expectation. Thank you Josh.

Needs to be shut down. They don't have a yard stick or a measuring tape in the shop. They just…read morecut what they feel like cutting

This has to be one of the most horrible businesses I have ever done business with. I brought my car…read moreto have the windshield replaced & 4 hrs later, they come out to tell me they broke the new one. After I left, I contacted them to let thim know, the technician caused damage to my windshield moulding and mirror. They said they would fix it. After talking to my insurance company, they suggested I use another company which I did. They caused $300 worth of damage to my windshield moulding & refused to fix it, b/c I let another company replace the windshield. The tech admitted to causing the damage, but they still refused to do the right thing & fix it. I would not recommend this company to anyone. The clerk & other workers argued with me & my husband instead of trying to fix the problem. Absolutely disgusting customer service & unprofessional business.

Professional service all the way around from a great, locally owned glass shop. I've had Blake and…read morehis team install windshields and a commercial window system. All projects were performed flawlessly.

they don't stand behind their work, windshield didn't make it 60 days, First cold day came outside…read moreand it's cracked and there is no warranty. Even though it was obviously installed poorly they don't care.

Two hours into our 11 hour drive from Texas to Alabama (the 1st leg of a 2-week road trip), we took…read morea rock to the windshield and had a crack! Knowing we'd be doing a lot of driving in hot weather and possible rain, we googled our nearest Safelite and ended up in Bossier. (Our son works at the Tyler, TX shop and insisted we shouldn't wait to get it repaired.) The guy and gal working in the office were so kind and friendly! Knowing our predicament, they gave us advice and instructions how to get it done quickly through our insurance (costing nothing) and were able to squeeze us in so we could get back on the road without too much delay in our trip! (I just wish I had gotten their names!‍) The gal who did our repair was efficient and friendly, too! Well done, and thank you!!!

I had a SMALL little chip in my windshield. Safelite came to my job to fill in the chip so it…read moredidn't spread. Well I should have left it. When he was filling the chip the chip turned into a crack the length of my whole windshield. When I called satellite they said they are not liable and they can give me $50 off of a new windshield which was almost $400. Never will I use them again.

Glass Services replaced all fogged windows 10 years ago. They continue to look as good today as…read morethey did 10 years ago. Thanks for the great work.

Just an amazing experience from start to finish. The people are awesome and the work is fantastic…read more I've used them several times and will continue to do so.

I had a 3.5 inch crack, which started from a chip on the edge of my windshield. Safelite referred…read moreme to A Better Windshield. Ken fixed it in 15 minutes and it looks great, you can't even see where the crack was!

Had my wife's windshield repaired. Ken is awesome and knows about customer service. I'm a new…read morecustomer for life. Thanks Ken.

Car was done accurately but Becky is rude and unhelpful. I won't be back while she works there;…read morerude to me and daughter then rude to husband while kid banged around in office. Thank you for the hard work and I have no problem with the kid being there had The lady not been so rude.

I had made an appointment here after taking my vehicle three different places to get the windshield…read morereplaced. I called their office when I realized I would be about 15 minutes late. When I first got there, they said they would not be able to get to me that day; however, once their office person got there, she realized that she could fit me in quickly. Within less than an hour, I was driving out with a new windshield!!

This place came through in the clutch. I had a object from the highway fly up and smash my…read morewindshield on one side. Crazy I didn't run off the road. I called Novus and they were able to get my windshield replaced same day! I can't thank these guys enough. I would recommend them to anyone who is looking for prompt professional service. Thank you Novus Glass.

My experience was greatly appreciated! The team was very responsive, respectful, professional and…read moregreat attention to detail. The inside was neat and had lots of variety on things that are unique for women, men, and the kids as well!

Highly Recommend! Wonderful service and affordable!!…read moreFriendly! They even have inspection stickers!

DO NOT RECOMMEND.....Very unprofessional!!! Jimmy hung up in my face after being very sarcastic,…read morespend your money with Glass Services or Novus Glass, thank me later!