In the past year I have had a roof claim and vehicle accident claim. In both instances I received…read morequick responses and assistance on next steps. I really appreciate that I'm working with a real person that values my business and takes the time to answer all my questions.

When I applied for insurance on may 26 2022 I was given a quote for 140 a month for the next 5…read moremonths and the down payment was 130 which was supposed to be the first month. We discussed my prior accidents and they were even in the quote itself about 2 days later I get a "quote adjustment" for 47$ they claim they (found) more point on my license and another day later I got the next months bill already and I can clearly see it says it needs to be paid by June 12th otherwise it's canceled. I called yesterday and the du@$:):8!3ss says in other words it's not their fault ya da ya da. I'm wait for a call still a day later from management to discuss why I was "misquoted" when I know I wasn't because I only have had 2 accidents and they are saying that the 2 tickets with those accidents WENT seen I'm very furious to say the least while they are still the cheapest in my case even if those 2 are counted for a total of 189/mon it's not bad BUT THERES NO EXCUSE for any o this to slip!! Check my original quote out as you can see both accidents are infact on there and they are wanting to charge MORE please share, Thanks I hope you have a better day then I do!!

I got to telemarketing call out of the blue for insurance from AAA a month after signing up for…read moreAAA. When I told the guy I was happy with my current insurance He continued to push. After telling him two more times that I wasn't interested I told him that I would be more interested in speaking about canceling my membership to AAA. He made it very clear that he didn't care whether or not I canceled my membership or not. There are so many telemarketing calls you never track down who it was that called. This one I did. Do you want calls like this?

When I came in to get pictures for an international drivers permit, they said that they couldn't…read moretake my picture because their camera and printer doesn't work. So I leave go to CVS get my pictures come back 15 mins later to find out "oh, we fixed it". Then this guy proceeded to greet to greet me with "what can I help you with" followed by "yea I'm from anther building I can't actually do anything useful here." So I wait an additional 20 Mins for the apparently the only person of three people who can help me. Then the woman who did help me nearly charged me for pictures Before I asked what all the charges were about! The audacity and incompetence!

Very good company. Employees are very friendly and helpful. They are quick to respond and good…read moreabout explaining the policies. We have them for home and auto insurance and have never had an issue with them. I highly recommend them.

Won't throw stones or finger point...simply won't recommend. Lack of caring beyond the initial…read moresign-up. No follow-up from agent until things were too late with the service providers. Left to deal with carriers, companies and hospitals myself instead of having "an expert" help. When things escalated and I forced ownership to get involved, he refused to even consider my story or assist with any type of solution...even though there was evidence of neglect and miscommunication. Suffice to say, I am now shackled with huge healthcare debt from their "expert attention" and follow-up. Mark...we'll agree to disagree on my "misrepresentation" -- as I have dozens of emails requesting assistance. I merely hope this helps make you aware of these types of situations and prevent them from happening again.

WOW! Jana DellaFlora is a sure failure to represent you when you need to make a claim. She is…read morenever present and on the rare occasion she does talk to you she is rude and condescending. I was with Jana DellaFlora 20 years and only made one claim when I hit a deer with my car. She (State Farm) charged me the $500 deductible even though it was considered a "no consequence" incident. Jana is all about Jana and making the dollar for herself. She is not interested in those that she insures. I recently, after as recently stated made a claim after 20 years of paying State Farm and she did not even have the decency to talk to me but left the responsibility to her "receptionist". After 2 weeks with no response I consistently and repeatedly had to call to get in contact with the "claims department". I was switched through 3 agents before they were able to "assign" someone to my claim then they automatically denied it. Within 24 hours I dropped Jana as my State Farm representative. What happened? Well of course then Jana reached out and shared that part of my claim would be considered. What a failure Jana is as a representative of State Farm and what a failure State Farm is to loyal customers. I am really surprised to see Jana even rates at a 3 star. I would rate her at 0 stars if I could. Shame on you Jana DellaFlora. You are a poor representative for State Farm as well as any type of business woman.

Thank you Bobbie for taking the time with me today setting up life insurance for my 7 month old and…read moreupdating mine. I appreciate you answering every question I had, taking your time with me, and adjusting to my busy mom life schedule. I highly recommend going to Bobbie for any insurance needs.

We purchased a new home recently and were shopping around for a new carrier. Not only was Allstate…read morethe best value but the time and attention that Trevis Davie gave to us with our home, vehicles and boat was outstanding. He answered all our questions and found the best bundling and products to meet our needs! Amazing team! Thank you Trevis and thank you all at Davie Financial!!

Trevis is the best for all your financial and insurance needs. He has been my agent for several…read moreyears now representing my home and auto insurance as well as my retirement needs. Contact him, you won't be disappointed!

I wish I could give them a zero. I have 3 cars and 3 homes with them. We had a home policy lapse…read moreand I got no notice from them. Supposedly a letter came, which I am guessing looked like junk mail. Not certified, no stamp, sticker, etc.. to distinguish it's importance. I could have went with Esurance and at least got an email. When I spoke with Taylor he wasn't the least apologetic. He told me that they have 1,000 customers and they can't call their customers when there are changes to their policy. Isn't that why you have an agent? I would not recommend this agency.

From the owner: Our agency specializes in car, home, business, life, farm, crop, and livestock insurance. We are an…read moreindependent insurance agency that works with multiple companies and can make sure our clients are obtaining the best coverage at the most affordable price

Since I turned 16, I've always had my car insurance with Insurance Circle (formally known as…read moreOldham, Turner, Reed Insurance in Pickerington, Oh). I'm extremely happy that I got hooked in with this great group of people! I love the attention to detail these people have is priceless. I always kept abreast of changes in my policy, ways follower my premium, setting up payments, and so on. The entire staff has a great sense of humor, too! Since moving to this Canal location, it's been a plus for both parties ;)

My husband and I got out of the military to go to college in 2010 and we moved to Ohio for work as…read morewell as internship opportunities. In 2011, we decided to purchase a home and in 2012 when we decided to buy a home - we were referred to the Insurance Circle in Canal. This was one of the best things to happen to us because insurance can be so tricky especially when a claim or the different modes of insurance are involved. The entire staff at this agency are helpful, knowledgeable, and kind. They never tried to push expensive premiums on us and they were always honest. We had a few natural disasters happen while insured through an insurance company, and let me tell you - if you don't have an agency that supports your interest - you won't know what to do or where to start when something like that happens. We moved early this year to Idaho, and had to leave our beloved Insurance Agency. I wish we could have taken them all with us hahaha! In addition to The Insurance Circle being wonderful to us, we were insured through Pekin (FAI), and they were equally wonderful. We wouldn't have gotten through a flooding disaster and a major windstorm in Ohio without them. If you are considering an agency for insurance, look no further - they will take care of you! Happy Insurance hunting :).

Very poor customer service. I had an issue and Keely instead of actually seeing what she could do…read morefor me as a customer, got extremely combative and argumentative with me on the phone to the point she was almost yelling at me. She literally spoke to me like I was a child and had a tone like she thought she was better than me and she could care less about my issues. No empathy nothing. Just basically too bad for you and it is what it is. She didn't even try nor wanted to try to help. Will be sure to spread the word to all my friends who live in Pickerington and the surrounding areas as well as people I do business with in the area and such to be sure to stay clear of this agency. We just switched to another company that saved us a TON of money with a lot more coverage. Stay away! They're all nice to you to get your business then could care less about you.

From the owner: At Keely Weaver State Farm, we are proud to serve Pickerington, OH, and the surrounding Fairfield…read moreCounty communities with reliable insurance coverage they can count on. We strive to provide the highest quality multi-line insurance products and financial services including auto insurance, homeowners' insurance, renters insurance, life insurance, health insurance, business insurance, and much more. Stop in and meet with our experienced insurance team for a free quote.