We worked with Fortify Fire Protection as part of CaptiveAire hood installation. It was a pleasure…read moreto work with them! As a result of several prior installation issues they ended up coming onsite 4 or 5 times without charging extra for the time spent. I would like to separately mention Jaren who not only completed the job but also helped us navigate some of the issues with installation as well as identify the root cause and corrective action on part of our general contractor and electrician. Jaren was always super responsive including on weekends. I would absolutely recommend working with Fortify Fire Protection; they are very supportive and make a rather stressful construction process easier.

Great service! My fire sprinkler was leaking and fortify fire was able to assist timely. His…read moreteam did a good job and completing the repair. Their price was reasonable and fair.

Edgar and Tracy are an awesome team to work with for fire sprinklers. They are very responsive and…read moreeasy to work with.

From the owner: All Systems Approved, Inc. is a small, family-owned fire protection business serving businesses and…read morehomeowners all over the San Francisco Bay Area. We help owners to know what they need according to national and local fire codes, and we provide affordable, in-house design services from our multi-generational family. Installation moves quickly once the designs are approved. Our President and family patriarch Edgar A. Hernandez has 45 years experience in the fire sprinkler industry, from design to installation to management. His expertise is sought out by many fire protection companies. We specialize in: In-Rack Systems for Warehouses; Tenant Improvements for Business Spaces; Home Fire Sprinkler Systems; New Installations & Underground Systems. We also have solid associate business references for fire protection in the Los Angeles area and in North-East Texas.

Absolutely a wonderful company to work with. We live in a community that had our fire sprinkler…read moresystem installed by a company that got sold to Thorpe. I was put in contact with Eric who was extremely helpful, polite, and knowledgeable. He was able to help schedule a technician out the next day within the time frame we were available. Turned out we needed to replace the entire box and I contacted him again and he was very quick to respond and ordered our part which came in the next day and was replaced thereafter. Can't beat the customer service and response time with Eric and his team. Thank you for helping in a stressful situation.

I have a 5 year old house. Thorpe Design installed the original system. Long story short, I tried…read moreto loosen a cover and some water came out. I was very concerned I had broken a seal and that the system was compromised. I called them Sunday evening, Monday morning they called back. Super polite and very prompt. Alex came by, fixed what needed to be fixed​ and addressed all my concerns! I appreciate the help gentleman Thank you -Sean T -Lathrop Ca

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

Kyle was on time, friendly, communicative, and efficient. We felt that the pricing for a 5 year…read morefire sprinkler inspection was reasonable and the customer service was friendly. Def recommend.

Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!

Called & received same day service. Dan was reliable, timely & inspected 4 of our fire…read moreextinguishers. We will be using Dan for future inspections.

We've been doing business with Mazzy's for many years but will no longer be contacting them. We…read morehad an issue with service and billing. The service person never showed up for the appointment and there were no calls, texts; nothing. Mazzy also charged finance charges on a bill, for which i paid on time but for which they claim they didn't receive the check. I have a bank billpay confirmation that i trust more than i do Mazzy's A/R department. We find Mazzy's a difficult company to work with and will no longer be doing business with them.

Mike was professional and very quick to help when we needed fire extinguishers for some hands on…read morefire training. We are a pilot group out of Oakland and require annual safety and emergency training with the OAK Fire Department. Highly recommend and we will definitely be calling him next year!

Very polite and very helpful. I was able to quickly get the annual maintenance done on the spot. He…read morealso gave helpful tips on what I'll need to do next year, and have already set up a reminder and service call to my faxility. Would highly recommend to anyone.