Our normal hotel was fully booked so ee came to this one and It was one of the worst hotels i have…read moreever been to we had to change rooms 2 times one room had bed bugs another was not handycap then this morning the then this morning, when the issues were brought to the attention of the front desk, you could hear the manager robin screaming in the background like it was our fault we had issues she would not come out and even apologize face-to-face for the issue. They gave choice hotels a bad name.

We've stayed here a few times, and it's always been adequate. There's plenty of parking, and it's…read morewithin walking distance of a Cracker Barrel and a TGI Friday's. There are also gas stations, restaurants, drug stores and more less than five minutes away. The staff is always friendly, and there are nearly always snacks and extras provided- coffee, cookies, and popcorn. It's always fun to pick something up on the way in, or come down for a snack later in the day. The rooms are small and simple, with the basic necessities. They do have a mini-fridge and a microwave, so save your leftovers! The bathroom is small with a walk-in shower, but it does the job. There is a pocket door, so it doesn't lock. The sink is separate from the toilet and shower, which is a bonus when getting ready in the morning or at night. There is a fitness room and an indoor pool, as well as a business center. Breakfast is included, and includes scrambled eggs, sausage, potatoes, cinnamon apples, biscuits (with hot gravy to add). There is a waffle station, as well as cold items like cereal, fruit, bread, and bagels. Pretty much anything you'd expect at a hotel breakfast, with plenty of room to sit and eat. This is a great location, and we've always enjoyed this hotel. If you need a spot to stay in the area, I'd recommend it!

It was an OK stay. The hotel is a little rough from an exterior/interior appearance. The room was…read morenice enough. We did have a few issues that we noted with staff at checkout - shower head had snapped off (you could see where it had been cracked for a while), the tub didn't drain well, and the TV remote batteries were dead. There was also very suspicious activity in the parking lot during the day. As we described it, it's a typical blue-collar hotel. It was myself and another male friend that were in town for a funeral. If it had been my wife and I, I would have chosen a different hotel in a different area. It's definitely dated. Hallways and other common interior areas in pretty rough shape. Locals informed us that this may not be the safest area for a stay (as evidenced by the aforementioned shady parking lot activity). Staff were very friendly and helpful. We didn't spend a lot of time at the hotel, but had good night's sleep both nights. If you're looking for a place to put your head for a reasonable rate and you're not overly concerned about safety (note two males staying vs. family staying), it's a good place. Anything other than that, I'd look elsewhere.

I thought it was great! Literally the only negative I could say was there was a slight stale odor…read morein the room but there's an indoor pool and an outdoor pool so people probably come into the room wet and get the carpet wet all the time. It wasn't a deal breaker by any stretch of the imagination. Besides that the room was CLEAN. There was a crack in the window that overlooked the outdoor pool. But honestly, who cares? Come on, it's not the Ritz Carlton. The bed as clean and comfortable and the breakfast was GOOD. Staff was friendly and helpful. And bottled water is complementary!! Don't let the low rating scare you away. There's a lot of bad reviews from years ago and they've obviously addressed those issues because my experience didn't reflect those reviews at all. For the price, it was fantastic. I'd stay here again anytime.

Nothing spectacular but smells great. Not clean but awesome!…read moreComfy and clean but no hot tub. I give 5 stars anyway because the lil pantry DOESNT gouge! Thats NEW and never heard of, well done! They took care of me when my schedule changed. Staff is very friendly

The dryers don't work properly and the libtards working the front desk insisted that I move my…read moretruck to free up more spaces for cars. There were 22 empty parking spaces ON ONE SIDE at 8pm. Out of hundreds of holiday inns I've stayed it's never been a problem until these losers were working.

Fairfield wise this hotel had a nice sized room. I choose this hotel in the Charleston WV area…read morebecause it was the highest rated Marriott and second highest rated hotel overall. I wasn't familiar with "South Charleston" as a separate city but it worked out since I had a rental car and it was a short drive to Charleston (where downtown and the Capitol is). Maintenance was lacking with a dripping and mildewy shower but it was clean otherwise. Breakfast was fine. No pool but fitness area was a good size. I liked the patterned window shade and the usb cables by the bed. Lots of parking. Nice staff except the male janitor/maintenance person who openly complained, had a wrapped wrist one day and smoked while working outside. Down the way from D street (the little downtown of South Charelston).

There was a paucity of hotel options in the Charleston West Virginia area. I ended up paying more…read morethan I was hoping to for this one. The area that it's in is easily accessible, but quite industrial. The room I got had a functional, but very loud air conditioner which to be fair wasn't all bad because it did block out other noise.

Solid 3.5. It's older hotel which is undergoing some renovations. The fitness room is not useable…read morecurrently (which is a deduction because we always stay where we can either get a workout or pool time in) The rooms are nice. Shower head is kind of low... nipple height for a 6 foot person. I liked the breakfast bar. Staff was extremely friendly. The Casino was a blast. Despite losing, we felt the slots let you play and we could've left up earlier but we were having fun. We visit a lot of Casinos and this was definitely a good one

3.5 Stars - We stayed here June 23,2023 on a long trip to our new home in Virginia. The first hotel…read moreroom we were given did not have adequate air conditioning, so they booked us in another room. The free breakfast was on a limited time frame so we missed breakfast. The casino was so so. It was still a nice stop, yet we didn't have one of the best casino & hotel experiences.

We reserved a room. Called and made sure both the Pool and Hot tube were both open and working,…read more Called to conform the room asked again. Were told yes open and working. When we get there I ask what time does the Pool and hot ube close? The women looks at me and says they are both broke and have been broke. I said that I talked to the desk clerk when I made the room reservation. She told me very rudely NO YOU DID NOT! I said yes I did she continues telling me I did not talk to anybody there. We tell her we do not want the room anymore. She says do what you want but we are going to charge you for it. We ask if there is another place with a pool and she say not around here. So we leave and can see right next door there is a pool at Country Inn & Suites by Radisson. We go there and get a room. I tell them what happened and the desk clerks tell us that the Microtel send their guests over to use the pool and that their pool at Microtel has been down for a while now. The Manger tells me to talk to Microtel's manger. So we go back and give Microtel the keys back. I ask when the manger will be in ? The rude women tells me he is there now. I am like you could not tell me this before? She gets him, he is very nice and refunds my money back. She stands there saying I cannot believe you are giving them a refund. When we get back to Country inn the clerks tells us that the woman from Microtel called and yelled at them for helping me and telling to go see the manger. I would not stay there.

WiFi is horrible, breakfast was carbs only, coffee was sludge. We went to Hardee's both days we…read morestayed for breakfast. I gave it a couple stars because it was clean. We lost power the first night and I am guessing the backup generator went out as well. We started with half power and that was okay but then lost all power.

Really accommodating staff! We moved cross-country recently and had a shaky arrival time. We ended…read moreup needing to push back our check-in time quite a ways and they took care of us. Pet friendly hotel, too. :)

Great property, extremely clean and a pretty cool vibe in the lobby and lounge area. Was in town…read morefor an emergency medical procedure for a family member. We were exhausted from a tough couple days. Meena was accommodating, friendly, professional and showed genuine compassion for us. The room was spotless and nice and very comfortable. Had one of the most restful nights in quite a while. Much appreciated

Been coming for several years! My dog is always treated wonderful. I love the ladies here!read more

From the owner: We have been in business for 17 years and we do what we love. read more

I have been a client at Abigail's through the lives of two pets now. They always remember me and…read moremy fur babies. They remember their little idiosyncrasies. I moved from the Kanawha Valley in 2015 but still return to this kennel although I now live 45 minutes away. I love the consistency of their staff. My dog is glad to arrive which says something. The business is clean and well organized. I don't feel like I'm paying an arm and a leg. I actually feel like I'm leaving my dog with family. I would recommend Abigail's without any reservations !!

I found myself having to board my dog for nearly six days. He has had a bad past and came from a…read morerescue. I did not know how this kennel experience would affect him. Yes, he was dressed, but, every day, one of Abigail's crew would sit with him, love on him and try to make him feel secure. He was watched carefully, making sure his medication was eaten, and was gracious to me as I called every day. If I ever have to do this again, this is the kennel I will go to. You will not find a more professional or compassionate group of peole.