I was lucky enough to get Dr. Keeven as my personal physician. He has always taken time to answer…read moreany questions. I have never felt rushed. Along with Doctor, his staff is excellent and very friendly. I plan on keeping Dr. Keeven as long as I can. I am sure a doctor of this quality will fill up fast.

Dr. Keeven is the best choice Dr. Oppenheimer could have ever made to take over for him. He is one…read moreof the most understanding doctors I have had. No matter how busy he is he always has time to listen as well as explain what ever the issue may be. I never thought anyone could fill Dr. Oppenheimer's shoes but, the long wait was well worth it. He is a very special doctor as well as a person. I feel very lucky to have him as my doctor.

I had good hopes for this company as I heard some good things but obviously not…read more Like the other reviews, the desk/phone staff are truly what makes the experience here so bad. They have no problem being rude and arguing with patients/people despite having no part and knowledge in your care. They also enjoy hanging up on patients/people when they don't want to deal with you anymore even if you've been nothing but respectful. The doctors will terminate you as a patient immediately for not being available when they want you to be available even when you've been very clear about your availability. Along with cancelling appointments without any type of notice whatsoever...wasting your time, money, and gas if you don't live close. Although the termination letter clearly states the termination is 30 days from the date on the letter they will not honor that at all. Also a warning...whoever handles the mail will change addresses as well so the mail isn't sent to the correct address. On top of all that mess, they WILL withhold your own lab results from you. Overall this company doesn't know how to handle nor treat patients/people very well. They need new staff or the staff needs serious training to hopefully be better for returning/future patients. Nobody should have to deal with so many issues and so much disrespect just trying to get care. Look elsewhere if possible, there ARE better options and better treatment than what u get here.

Literally the only good thing they had was Dr.Tjarks and the sonogram lady. Both had retired and, I…read morecan honestly tell you, there is no reason to go back to this practice. The office staff and nurses are down right rude, insensitive, and snarky. They fumbled my appointments several times during the duration of my pregnancy and can not seem to communicate with each other. Yesterday I called to see if I could bring my daughter to my appt today due to a babysitter falling they and the girl on the other line said it wouldn't be an issue. I drove 40 mins to get to my appt today and they turned me away due to me having my daughter. I would have been pissed but unfortunately I was expecting them to drop the ball like they often do and fuck up my schedule once again. Please save yourself the trouble and try elsewhere. The doctors may be fine but the staff makes it not worth it.

Thus is the hospital I use for all my heart issues and sicknesses, with that being said, I also…read morewant to add I have never have had problems myself. NOW, I would absolutely hate to be someone walking into the ER with ANY issue (I've always ended up going by ambulance rig for ER visits) that should have prompt attention. Tonight I witnessed first hand how an ER can be run so piss poorly, that I would choose to drive 30 miles to a podunk hospital than ho to Trinity Rock Island as a walk in patient. A 40 year old male presenting with left side abdominal pains just below the ribcage, low grade fever, dizziness, nausea, fatigue, panic attacks, loss of appetite, vomiting blood, chest tightness, b/p of 158/98 at 180 lbs pulse of 100bpm, and fainting spells sits for 30 minutes when there are only 4 others waiting and an empty parking lot showing that there is no way that in an ER with atleast 20 bed could be full. The receptionist, who is lucky I missed her name tag or I'd call and raise hell tomorrow with their HR, was rude as hell. When taken in for triage to find out the chief complaints of the patient (I went in as a witness), patient was handed a specimen cup and told that if he was able to fill it once he was sent BACK to the waiting room, that would help speed up his waiting time, he filled it after another 10 minutes in the waiting room and passed it to the desk woman. After another 45 minutes he was called back for blood draws. Sent back out to wait again, and an hour later he decided to go to a smaller hospital half an hour away the following day, and just be in pain that night. He was wrong for leaving, but when you feel like absolute crap, you're in pain, haven't been able to eat, or sleep well, for 2-3 months, explain it to someone and get nothing in return, your anger can take over and you do counterproductive things. I'd rather be beaten half to death with a bag full of rocks than have to walk into that ER. Ambulance rides rule there.

Went in for shortness of breath on the 23rd it's now the 25th and they don't know much more then…read morewhen they began . Rude staff never ever cleans up room food is a disgrace. Highly disappointed

Dr. Lubbers is an excellent doctor. Provides well managed medical care. Is direct in providing…read moreinformation yet has a very nice 'bed side' manner. Office seems to run efficiently and is neat and clean. I took my father to him several times and my brother-in-law was treated by him for prostate cancer. In both cases, he was the epitome of medical care.