I needed a handyman to take care of a few shingles that got blown off my roof. The Angi people got…read moremy name off another "trusted" website and sent it to these guys. I got a call from this business. So I sent him a picture of the damage and asked for an estimate. He came back a day later with a $400 estimate. I said I'd like to do it. We scheduled it for May 27th at 9AM (Memorial Day was his idea). The next day I got a QuickBooks email with an invoice from them for $400. I figured it was a software goof, sending me the invoice early. I mean, who is going to pay a complete stranger they've never met $400 for no reason? That's got "scam" written all over it. Well, apparently they expected me to pay in full, in advance. So, the day comes and he doesn't show up. No message. No call. No email. I messaged him at 9:15am and got nothing. I called at 9:30am and I got a very sleepy man. I asked him if he was coming. He said "I figured you didn't want me to since you didn't pay." It's important to remember that I've never met this man yet. He is a stranger on the internet with a business that seems to have gone through several names, with a website that doesn't match the business name, etc. So I asked him why I should pay for a job that wasn't done yet. He countered with "How am I supposed to buy supplies?" Seriously. The insurance company inspector of the damage said it should be six shingles. So this guy apparently felt that I should front $400 so he could buy a few shingles. While I'm responding, he interrupts with "half." That's how he communicates a lot--single words. Now he wanted half the money--$200. That's typical scammer behavior, right? Can't get it all, so go for half. I told him I'd find someone else. I'm not completely averse to fronting some reasonable down payment (or buying the shingles myself), but typically for a job this small, that isn't necessary. I've gotten a furnace installed with no up front money. Same for A/C. Same for my electrical panel. Same for my swamp cooler (yes I have both). My problem is that this idiot didn't communicate the need for a partial payment. He just sent me a one-line invoice for $400 and expected me to pay for it before he did the job. Furthermore, he didn't communicate his assumption that I didn't want the job done because I didn't respond to his premature invoicing, so I jerked up my Memorial Day waiting for his mentally challenged self. All that drama for a simple one-hour (at the most) job. Imagine what might happen if you hired this moron for something bigger. Do not use Randolph Residential. Run the other way.

I was very happy with the service I received I needed someone to come right away to fix my problem…read moreHe was very professional cleaned up after himself and was pleasant to have in my home I highly recommend them to anyone needing repairs and I will use them again in a heartbeat

Listed property for client and because of there new job offer left the state while property was…read moreunder contract..After the inspection (10days) several issues of major concern, after speaking with the Seller who then ask for help, I call Steve Dennison to see if they could come out a give the seller idea of repair. Seller and I did not know the routine of mold and water damage seller assumed that this could be taken care in the timeline we needed to close. Water damage in the attic I needed to find someone to remove insulation, so Steven Dennison could start. Seller approved both bids. After Steve's workers finished clean up of attic they then started on the mold in the bathroom, I had to figure out when the repair for drywall and paint would be completed to schedule the insulation blown back in (I had them on stand by) and the total job would be completed. Extended the close, New buyer did the final walk-through and loved the work, then closed.

We just had Flood Damage Restoration come do a clean up of sewage waste for us. I cannot begin to…read moreexpress how impressed we are with not only their professionalism but their knowledge and how they explained the process to us in terms we understood. they took care to make sure our needs were met every step of the way. this dynamic duo is a force to be reckoned with. we cannot recommend this company enough. you will not be disappointed. should you ever need services for any type of cleanup make this your first and last call!