I bought new boots here on 12/15 2022. On 06/8/2023 the sole on the left boot separated from the…read moreupper. I don't wear these boots everyday, so they were in otherwise good condition. I returned to the Dunhams store and asked an employee about replacement or at least credit towards new boots. He contacted the manager, Pam Greene, by text. She replied that she would do nothing to help me. I really expect boots to last at least a year, these fell apart in under 6 months. I purchased my from 3 pairs of boots from this store, as well as firearms and ammo from Dunhams. They have lost me as a customer. I will not patronize a business that won't stand behind the merchandise they sell.

Very disappointed as I called to see if they had an item in stock on 8/13/20..they said yes. I then…read moredrove several miles to find out they didnt have it . And instead of apologizing, the manager was very rude and walked away leaving my wife and I standing there. The rest of staff was fine, but the lady( I couldnt get her name) just walked away from us. Making us feel that's our problem not hers. It is sad with these days n time that customer Service like that is bad. I will be going elsewhere, and hope they can find some way to be kind to the community

Great store and amazing customer service. Everytime I go in they are super friendly and they know a…read morelot about there products. I highly recommend this store !

Highly recommend this shop. Friendly, welcoming atmosphere from all of the gentleman who work here…read more I live in Columbus, but since I've stumbled upon this location I make the 45 minute trip here once in a while just to check out their current offerings. they have a great selection of gear at competitive prices. Always new tools coming in and often my visit ends in finding something too good to pass up. The inside of the store is absolutely stacked and lined with firearms and accessories, fun stuff to look at, wood paneled walls, hilarious signs and wall art. It's a homey, cabin like place that and feels like a breath of fresh air compared to the corporate, fluorescent-lit, sterile environments of larger retailers you find in the city. Im sure if I were a fisherman, I'd find even more here that would keep me coming back but, my focus was on all the tools they have for sale. I signed up for yelp just to make this review! Typically I do not engage in comments or reviews but I wanted to give this place a shout in hopes more people support their business. The gentleman here seem knowledgeable and experienced - I would say to anyone who is uncomfortable with guns, new to guns, or just disliked the experience of the larger stores full of corporate employees who don't know and don't care: make the trip out here.

Surplus has great customer service. They have alittle bit of everything. 1. Hats 2. Patches 3…read more Military shoes. 4. Air guns/knives 5. If they don't have it they can order it. My order came in a week or so. That pretty fast these days. A great place for your Military stuff that you need Darren. MSC USNAVY RETIRED.

I consider myself an advanced collector of militaria. This place does not have it. They have the…read morestandard Army.Navy fare; airsoft guns, compasses, knives, BDUs, camping supplies, etc. However, this place is pretty large and has two stories of army-navy goods. They have a basement with a clearance.discount section that is not bad. I picked up a knife pouch for half off, which was nice. They have free American flag bumper stickers, which is nice. Service was a little slow (the two guys at the counter were helping a young kid with an airsoft gun that had a problem). Better than the average small Army/navy store, but not as good as a real surplus militaria store. 2.5 to 3 star establishment.

I have purchased several guns here and was happy with the price and knowledgeable staff…read more During the ammo shortage of 2020 they were reasonably priced and pretty well stocked but limited the daily allowed amount of ammo purchased per visit.

When I got there right at opening, I asked to see the firearm I had drove an hour to get. He…read moreinformed me he sold the other lastnight. I called 10 minutes before they closed and the employee informed me no issues because he had so many of them. So this guy was just too lazy to go and get it. One box limit on ammo which is strange to me since about a month ago a guy I know told me he spent 80 bucks on .22, .40 cal, and 9mm. Price gouging at its best.

Just swung in to check it out. They have about anything you could want for an AR build, are set up…read morewith the "Silencer Shop", and are willing to order/FFL anything legally plausible/available for you. The staff are all very friendly, knowledgeable, and more than willing to help you out. They started showing a guy the AR components and explaining how to assemble. Also, free coffee and donuts on Saturday!

I have purchased from this business in the past and had a great experience. I went back today…read more6/13/25 with my son to look at some long barrels and found that they are out of business at this location.

Bought a shotgun from the Gun Room. Found it online from there website and they ordered it for me…read more Prices were same as the big box boys and I would rather buy local. Thanks guys!!!!

From the owner: We are a gun retail store that also has classes, gunsmith and can help you with all of your firearm…read moreneeds.

They were friendly, and gave both cash and store credit values for what I bought to them to…read moreevaluate. I thought their values were fair, and I decided to sell a few old guns to them. There is a large selection of new and used guns in the store.

Very nice place .smart and very helpful. No sells pitch or dont push you into buying something…read more you cant use .kevin goes a very good job