Dr. Ferguson is an extremely knowledgeable and intelligent physician. He is kind, patient and has…read morean excellent bedside manner. Dr. Ferguson looked after my mother for a good many years and delivered excellent care. He always took the time to carefully listen and answer our many questions. If you are looking for a cardiologist, I highly recommend Dr. Ferguson.

Normally don't leave Yelp reviews but I Am very…read moredisappointed in this dr. My mother had a phone appointment with him and as she's telling him how she felt ( which isn't good) he rushed her and didn't take time to hear what symptoms she is experiencing!!! I will be making sure she finds a doctor that will take time with their patients. Very disappointed in this doctor !!!!!!

Great practice! The receptionist is super friendly and made me feel like I was talking to a friend…read more- a rarity in doctor's offices as a lot of receptionists can be unfriendly. Dr. Holloway is also really nice, easygoing and not arrogant (the last of which might be surprising to some, as cardiology is a high-paying medical specialty). Granted, I was just there for a prescription refill and didn't have any questions, but if I did, I would feel comfortable asking. Thankfully, I don't have to come back anytime soon, and I mean that in a good way. :) however, if I had any heart issues, I know where to turn! Definitely recommend to friends and family. Downside: parking is difficult!

I am so thankful for finding Dr Holloway!!! I have a fairly major heart problem, have been…read moreneglecting it for a while and was scared of disapproval. I can't tell you how great I felt after seeing Dr Holloway! Not only did he not have a condescending attitude but he reassured me that everything was "OK". After seeing my heart on his in office Echo I put down my cigarette habit of 30 years. THANK YOU Dr Holloway!!!! BTW, this comes from a Nurse that should know better but it took him to show me the way.

Dr Karon is thorough. I've had numerous visits. I am happy with him…read more not sure what else to say but I needed more characters.

I only met with Dr. Karon a couple of times - he was always very pleasant. I just received a letter…read moreinforming me that he is no longer with Sutter. Sad to hear this!

Dr. Wang has proved to be a STELLAR PCP for my husband. So attentive, informed and conscientious…read more He is well-liked & respected by the clinic staff (my husband was informed by a lab tech!). So grateful to have such great physician in the Sutter system

Knowledgeable, caring family physician. My husband and I…read moreare fortunate to have him as our physician.

I had a new patient appointment with Dr. Wallace. San Pablo Rd (the main road leading to this…read moreclinic) was closed in one direction for over 10 min. so I was stuck. I called the Sutter number listed for this location from my car to let them know what was happening and they told me they'll let the office know and no problem. Sutter has a 15-min late policy which allows them to cancel your appointment if you're late. I walked in 14 minutes into my appointment time. After checking in and waiting to see the doctor, I was told that Dr.Wallace decided to cancel my appointment. I was shocked! I asked to speak to Dr. Wallace, but I was told she needed to leave early that day and was filling out paperwork. I waited to speak to the clinic manager and complained that my appointment should not be cancelled because a doctor wants to leave early on a Friday afternoon and that I was not technically late. She explained that I was, because the checking in process took about 2-3 minutes. I had a time sensitive medical reason why I needed to see a PCP and waited weeks for that appointment. I was crying uncontrollably in the lobby and requested again to just speak to the doctor briefly, but she refused and did not care. It is a terrible feeling to deal with a medical problem and feel that no one is willing to help you. I cannot imagine that a doctor who treats any of her patients in this careless way can be an effective or empathetic caretaker.

Had a good new patient appointment with Dr. Wallace and was excited for her to be my new PCP after…read moreI moved up to the Bay Area. Unfortunately the intake appointment was the only good part of dealing with her office - anything outside of the room gets little to no response. Dr. Wallace prescribed a medication that is necessary in assisting a medical condition I had, but when insurance initially denied it due to her prescribing too low a dosage, I was unable to get any follow up help on appealing or prescribing at the correct dosage. Multiple follow ups went unanswered, and in over three weeks no resolution was made. Ultimately had to go back to my original PCP, who is in a different part of the state, and was able to get the prescription including pre-authorization within two days. Whether this is an issue with Dr. Wallace, her office, or a centralized Sutter insurance team, this was unacceptable. If you don't have any prescription needs she might be a good fit, and I can tell she's a good doctor, but outside of that the standard of care was not met in any way. I cancelled all future appointments.

This is a great doctor. I had never considered that I might have a heart issue, so I was freaked…read moreout. The first doctor I saw said I couldn't possibly have a problem and he sent me on my way (with a $600 charge for small talk). So I went to Dr. Ludmer - who my friend could not recommend highly enough. He treated me with the utmost courtesy and respect and ordered a test. He explained everything in detail. Dr. Ludmer has such a sweet demeanor, I calmed right down. I was treated very well by everyone in his office. I would recommend this doctor highly to anyone with a heart issue.

My mother is a patient of Dr. Ludmer and feels he is a very competent, amiable physician, and she…read morefeels very comfortable with him. HOWEVER, his physician assistant, Stephanie Chin, is another matter. She berated my mother (who is 79) for forgetting some information she was supposed to bring to her appointment. And I mean berated -- she made my poor mother CRY!!! Aaaargh!!! She was rude and didn't even notice, much less apologize. So please, Dr. Ludmer, get rid of this woman before you lose my mother and other faithful patients. Remember the Hippocratic oath -- first do no harm.

This is a review of the office staff, particularly the lead receptionist--one of the rudest and…read moremost unprofessional staff members I have ever encountered. For two years, I have tried to schedule an appointment with my doctor, but every time I call, she abruptly tells me the earliest date is four to five months away. When I explained my urgent need, she became defensive, told me to find another doctor, and hung up--something she has also done to other patients. Her behavior has repeatedly prevented me from seeing my doctor, as she shows no willingness to accommodate earlier appointments. This receptionist not only lacks basic manners and empathy but also displays a combative attitude and poor interpersonal skills, making her unfit for a role requiring patient care and respect. I am not alone in this experience--multiple Yelp reviews report similar incidents. Below is a summary of eight reviewers' comments showing how this one receptionist has damaged the clinic's reputation in the East Bay community. Unfortunately I had to change my Doctor whom I liked very much. Here are some highlights from reviews posted on this Yelp page: Kenneth O. "Just spoke to staff that was completely rude unreasonable and unwilling to schedule my wife's appointment " " In all of my years as a Blue Shield patient have I been so disrespectfully treated" "Horrible customer service" Topden T., "Rude as others have reported before me, she immediately started scolding me. " "She blamed me for rescheduling appointments with Dr. Robinson." "hung up without trying to resolve the issue " "As others before me have warned: this place is shady, unsanitary, crowded, claustrophobic, and their interactions with new patients are based on lying and cheating." "one of the worst experiences with medical providers I've had in my life." "their interactions with new patients are based on lying and cheating" Xuxu A. "The billing clerk (Her name is May )is extremely rude and arrogant, she was yelling at me over the phone" "If you are a patient, please read my horrible experience. Don't waste your time and money on this place!!!!You will be treated poorly and rudely" "After that, endless mails and rude phone calls have never ended." "After this conversation, I understood where May's rudeness come from? When your doctor doesn't care about their patient, the quality of their job, how can a clerk care?" " So far, I didn't hear any apologies for their poor management and rude attitude. "What a drama and shady place! " Margaret c. I would clarify every time the type of visit and code you are getting from this shady office clerk. Jackson H "The conversation went exactly as other reviewers experienced - unprofessional, rude, combative. " "she has not felt more bullied and humiliated by a service provider" Jimpers N. "Astoundingly rude and ignorant receptionist" "Hung up on me as I was trying to figure out insurance information. Hung up again on my insurance provider as they were trying to communicate" H Takehiro S. "horrible, horrible, horrible" Cassey H. "The office deserve zero stars. Very inefficient, rude and stupid receptionist" "This scum of a receptionist suddenly said this wasn't working out and abruptly hung up on my face! " " That stupid receptionist has no customer service skills and who is she to decide the call is not working out?! she is suppose to help and figure things out not hang up! I don't know how scum like her keep their job having 0 customer service skills!"

Just spoke to staff that was completely rude unreasonable and unwilling to schedule my wife's…read moreappointment without us selecting an unseen Dr as our primary care provider. In all of my years as a Blue Shield patient have I been so disrespectfully treated. Horrible customer service.

Today I went to Dr. Corey's clinic for the first time for an ear cleaning to remove wax. For the…read morepast four decades, this experience with other doctors and facilities was usually a trauma. With Dr. Corey, this process was successful and even pleasant. I was extremely impressed with Dr. Corey's depth of knowledge and responsiveness and skills and highly recommend her to others. I will definitely return to her for my regular ear cleanings.

I am very disappointed so far . I went to the actual location several time during business hours…read moreand they were not open. it took several weeks before they would see me. the exam was rushed and the follow up appointment is way to long. I will update this review if I `find out I am in error , but I am going to see if I can see another Dr. through my insurance. again so far I am very disappointed.