Dr. Katy Young-Lee is a focused, professional, compassionate doctor. In addition, she's a great…read morecommunicator; answering your emails late at night. I'm not sure how she does it. I trust her instincts and her knowledge. And I'm extremely grateful that my insurance covered her move to Sutter. When you find a good doctor, you follow them... and she's it.

Dr Young-Lee has provided for my wife's and my care for almost 4 years now, and we both value her…read moreprofessional, thorough approach to our health care. She is an attentive listener and takes our own observations, concerns and preferences into account while managing our care. Katy is foundational to our continuing healthcare needs.

I've been seeing Dr Wedderburn for 7 years. she is super competent, warm and wonderful to work…read morewith. great doctor. Answers all questions carefully.

Dr. Wedderburn is an excellent physician! She is very attentive to my concerns and discusses her…read morerecommended treatments so that I can understand what to expect. Our visits are not rushed. The front desk staff are very courteous and professional. Nurse Rose is the best!!

I don't understand that negative review at all. Dr. Tim has been my primary care physician for…read moremany years and she is a wonderful doctor and a wonderful human being. Yes, the current rules have her dashing around so she has to be very direct and doesn't have much time to chat, but that isn't her fault. It is the fault of our system.

I would give 0 stars if I could. She is an extremely RUDE doctor. No empathy, no patient care. I am…read morenot sure if she even likes people. There is no warmth in any of her words. I am going to look for a different MD because it's gotten to the point where I do not want to get care or come to the hospital because I will see her.

Dr. Caro Bruce is professional, personal, thorough, and kind. In all the doctors I've had over the…read moreyears she stands out as an absolute extraordinary Dr who never gives up on her patients. I highly recommend anyone to see Dr. Caro Bruce with any health needs.

I saw Emily when I was having nausea for a week and a half that wouldn't go away. She was very…read morecaring and not quick to diagnose--she asked smart questions and took the time to listen. I appreciated that she gave me the option not to do blood work, not only because she thought I was dehydrated but also saved me time and money. Plus, I have a low pain tolerance and avoid getting blood work unless I need it. Instead, she prescribed Zantac and it worked amazingly! Though I've only seen her once, her honesty, caring bedside manner and ability to listen to her patients are reasons i would recommend her and not hesitate to see her again if needed.

Taking one star off because a year ago when I asked for a GI recommendation she told me I didn't…read moreneed a colonoscopy until age 50. That may be the general guideline but I have a family history of colon cancer. The recommendation for colon cancer screenings for people with a family history is every 5 years unless something abnormal like polyps are present. I gave her a document of my medical history that I always bring to new doctors (first saw her in 2016) and I have a section on my family history. When my current PCP referred me to a GI for unexplained abdominal pain, my GI doc said I should be having colonoscopies every 5 years based on my family history. I stopped seeing her in September 2017 because I moved to Fremont and found a great doc at Sunnyvale's One Med location (though sometimes I go to Palo Alto because I work in Menlo Park). Overall I thought Susan was a caring doctor who listened to her patients but maybe needed to review my records more thoroughly before deciding when I needed a colonoscopy. I think she might have been inexperienced so maybe her recommendations will be more accurate as she becomes a seasoned doc.

I always look forward to my visits with Dr Levinsohn. She is so warm and caring. I feel like she is…read moremy friend. I typically struggle in hospital settings, so seeing her in the relaxed atmosphere of One Medical is a relief. She remembers my history, and I always feel like she is genuinely interested in what's going on with me. She also gives great resources for any things of concern for me, and is great to check in when applicable. I'm a big fan.

Terrible doctor...bad bedside manner...discouraged me from having a routine mammogram because I was…read moreover 75. She was so blind and sarcastic...and a year later another Dr ordered a mammogram which revealed I have breast cancer.

I went to Dr. Tsao for years and went through all the hoops with insurance to keep her as my…read moreprimary caregiver, but the office is so hard to work with that I have to reduce her rating. They will accept my husband's insurance for him, but not for me. Every time I show them the paperwork from the insurance, they say that it's wrong and I can't get an appointment or the appointment isn't covered. (They say that Affinity Group and Dr. Tsao are not covered by my insurance - see attached card.) My husband - who has the SAME insurance - has no issues. They've said I can only make appointments using the app, not the website, just lots of random issues have come up over the years. I've been polite and patient through all of this, but it's just too hard and makes no sense. Anyhow, Dr. Tsao is great overall, but I am concerned that she doesn't understand that plants have protein and am looking for a doctor that is a bit more holistic.

Sarah Pontell is a Physicians Assistant at Bayside Medical Practice in Berkeley and Alameda. I…read morecannot recommend her highly enough. She is professional, caring, and extremely competent. She is an excellent listener- taking time with me during visits. I feel that she is totally present with me, not rushing to get to her next patient. Additionally, she draws on an extensive knowledge base. She has a warm demeanor that makes me feel entirely comfortable mixed with an extremely professional approach that makes me feel safe and in highly capable hands. Overall, Sarah has an incredible way with people. Her kindness, intelligence and high capacity make her one of a kind. Go visit her for wellness visits or with any medical concerns. You will not be disappointed!

Hands down the worst, most hectic, disrespectful, and unprofessional experience I have ever had…read morewith a doctor. I am not exaggerating. I rarely if ever leave bad reviews, but this one was very serious for me. I called Dr Fredian twice to try to book an appointment. She blew me off and sent me to her online patient portal, which did not work. I called to explain that the online system did not work, and she told me to email her. She still would not just take a single moment to make me an appointment herself. I then followed her instructions and emailed her to try to set up an appointment, and she never responded. So I emailed one more time. By the 4th time I reached out, I asked her to please really take me seriously because I was experiencing symptoms that gave me some small discomforts and concern, and I truly felt I needed a doctor, but not an ER. Her response was to call my voicemail and yell at me in my voicemail to just go to Urgent Care and tell me that my email asking for her to please take me seriously was "inappropriate." When I called back and tried to explain that I was not in need of urgent care, but just in need of a regular doctor's appointment, and that urgent care would not be helpful since I did not even have a regular doctor that I could list as my primary doctor, nor had I even seen a doctor at all for a basic visit, she told me that my phone call was "wasting valuable time" she could be spending with her patients. I was pretty shocked to hear that, but tried one more time to explain that I just really wanted to become one of those "valuable patients." I guess I'm only "valuable" if I am already paying into her pocket? When I tried to explain that all I was trying to do was become a patient because she had come well-recommended, and that I was finding it frustrating to try to access her services using the online modality, she hung up on me. What kind of doctor blows off and hangs up on a sick person who is just trying to get an appointment?

Update: Dr Fredian now has a receptionist. But still running a lean practice and easy to get an…read moreappointment when you need one. Still tied for being the best doctor I've ever had :-)