Very good staff, very kind, responsive, caring, highly recommend, they will take the time are each…read morevisit to go over everything and make you feel comfortable

The quality of care is poor; you can never get a prescription refilled, nobody ever answers the…read morephones, and if they do, they're rude, and you're on hold for 30 minutes. I do not recommend this doctor. Find another GI, even if you have to drive a bit further. Dr. Asgari and his team do not care about patients' needs. I've spent a month trying to get a medication that he prescribed for me, and I can't get it thanks to his incompetent staff. Save yourself the headache and go somewhere else.

Russell and I have been with Dr. Stanley for years. He shows concern, he's kind, and he genuinely…read morereally wants to help. I like how he "keeps it real" with both my husband and my results. The Pittman's

August 7, 2025…read more Update. I am writing this letter to express my sincere gratitude for the exceptional care I continue to consistently receive from Dr. Stanley and his outstanding team--especially Paul (NP) and the front desk medical assistants. Whenever I have an appointment with Paul, despite his demanding schedule, he always takes the time to truly listen to my concerns, answer all of my questions, and clearly explain the next steps for monitoring my health. His attentiveness and professionalism make me feel heard, respected, and an active participant in the quality of care I'm receiving. I also want to commend the front desk staff for making appointment scheduling smooth and accommodating. On several occasions, they've helped me secure earlier appointments when needed. Their prompt attention, courteous manner, and strong commitment to patient care are genuinely valued--and, most importantly, reliably consistent. Additionally, I've experienced excellent follow-up after appointments--whether regarding test results, treatment plans, or referrals to specialists. Communication has always been clear, timely, and supportive, which is essential for making informed decisions about my health. When I've been referred to outside specialists for procedures, the team has been consistently aware of the outcomes and continues to monitor my overall care. I genuinely feel that my medical care is being watched closely, and I'm thankful for that level of attention. Another aspect I truly appreciate is how easy it is to renew my prescriptions--whether locally at my pharmacy or through online systems. The process is efficient, reliable, and always handled with care, which brings me great peace of mind. Thanks to these effective communication channels and a coordinated team approach, I've never felt uncertain or frustrated. The staff consistently goes above and beyond to ensure I feel cared for and informed at every step. Dr. Stanley and Paul, thank you for your continued dedication, warmth, and high standard of care. I'm grateful to be in such capable hands and proud to be your patient. With Appreciation, David Maas

I have been going to this office for over two years and have had wonderful experiences. Everyone…read moreis friendly. The doctors are very patient and genuinely seem to care. I'm recommending my wife to this office now I've been so pleased.

I like the doctor but not the staff. Today I called with a question and the staff member Maribel or…read moreAnnabelle is rude and unprofessional. She dismissed my inquiry, hurried the conversation, and when I asked if a medication could cause a stroke, she actually snickered "no.....it is a sedative! It doesn't cause strokes". I was looking at side effects online at the same time I was speaking to her and stroke IS a side effect. She was annoyed so I said You sound busy and she said "I am!" I asked when was a good time to call back, specifically when she is not there. Completely unfazed her. Good luck with this one. Rude, unprofessional and unless she is actually trained in medicine, a danger. She gives her whole office and the Dr. A bad reputation ..and the whole convo probably was 3 minutes at most. Still perplexed as to what her problem was

I had an appointment, but life happens, and I was unable to make it due to heavy workload at my…read morejob. I was so busy I didn't even have time to call till the end of the day, BUT I left a message with the answering service. This doctor would hear none of that. He refused to see me because forgiveness goes against his policy. Aren't patients allowed any understanding? Not according to this place! They basically accused me of lying/not calling and all they had to do was check with their answering service. Strict policies of refusing rescheduling if appointment is missed. Unable to listen to reason for missed appointment. Denies having an answering service message. The black nurse is extremely unprofessional and belligerent from the very first conversation. I have never experienced such unprofessional, irrational, lack of bedside manner in life. Not recommended at all. Instead of going to Steven Western,, I highly recommend Palm Valley Immediate Care - Urgent Care & Clinic Services at Indian Wells, CA They were able to take me right away, no problem, considerably less expensive, but the main thing is the people were super friendly and nice, even sweet. That's the type of behavior that deserves reward.!

Very Professional Medical Office. Dr Western is knowledgeable and compassionate. An excellent…read moreprimary care Doctor.

Dr. Sheffa George has helped me tremendously over the last few years. She's kind and compassionate…read moreand listens to what I have to say. Luckily I randomly fell upon her through Kaiser! I also discovered I had breast cancer this year. She flew in action and took the time to call me at home to tell me my diagnosis instead of learning in my medical test results. She also referred me to two wonderful surgeons to complete a series of very serious surgical procedures I needed. She took the time to adjust my meds to make sure my side effects were as little as possible. I Also have a history of very painful Pap smears when going to gynecologists. Dr. George was very empathetic and said she could actually do my Pap smear for me herself, and would make it as painless as possible. It really was, and I was so grateful! She spends a lot more time talking & listening than most of the doctors I've been to. I really appreciate feeling like I'm talking to a friend who I can tell anything to. He also has a good sense of humor which I appreciate the when I am nervous I tend to make jokes or make light of the situation. I would recommend her to anyone, particularly women.

Very efficient Low interaction…read moreMinimal business like talking In and out Appointments can be a month and a half to two in advance That's a bummer Young people run this place and work here Pleasant trees and interaction are minimal Hello, how are you doing today? Not gonna hear it. Have a great day see you next time Not gonna hear it We are gonna get is in and out and fast and billing services, and I thought it was quite professional I'll be here a few more times for the next few months and we will update So far, I would recommend coming here! plan to leave Messages! They don't really answer their phone.

Got a referral for my husband here in NOVEMBER. Called to make an appointment and they told me that…read moreI had to wait until the referral 'came in.' Which was BS because we already knew it had come in. So we waited for their cal Two weeks later I had not heard from them. I called back. They told me not to call them that they would call me. Another two or three weeks passed. I had not heard anything. I called in again. This time I was told the referral wasn't in the office that they didn't see it and then it did not exist and that they could not help me. I gave them the referral number. I was told they would call back- they never did. Long story short, six months of waiting and trying to get in here the referral expired. We went back to the doctor today we got a new referral to a different doctor. The girls in the office at this place are nothing but a joke it couldn't possibly get any more unorganized. I would think twice about trusting these people with your health.

I arrived late in the day to the ps pharmacy location, with a call in eye prescription. I was…read moregreeted with kindness and a smile. I got In and out quick. The atmosphere was great, and there were over 10 people waiting and they were being treated very well. Nice to see the security guard on duty.

Dr morales is a wonderful doctor...he is kind and actually listens ...the office is clean... the…read morenurses and staff are friendly & efficient... plenary of parking

Dr Grimm has been my primary care physician for over twenty years. Concerned, informed and caring.read more

Superficially, Dr. William Grimm is a kind and compassionate man, unfortunately he is an…read moreincompetent medical practitioner and is currently completely overwhelmed by the ongoing COVID pandemic. Let me elaborate. Both my wife and I are previous patients of Dr. Grimm. We paid thousands of dollars just to be able to have him as our GP and were excited to have a "concierge doctor." We were sadly duped. Yes, if you wanted him to prescribe you some prescription cough syrup over the phone or recommend an overpriced "wellness consultant" then he is your man. However, if you are looking for an actual medical professional who knows his field and can provide relevant and constructive advice, look elsewhere. Now for the facts. Below are actual things Dr. Grimm (and/or his office) did: 1) Shut down all through COVID then went on vacation 2 weeks after office reopened. Why not take vacation when your office was closed for a year? We all kept paying... 2) Faked test results. No really, we paid out of pocket for (3) other tests to confirm that the test results my wife was given were completely fabricated. He "isn't sure what happened." That inspires confidence. 3) Lied about COVID deaths. Apparently this is a thing now. People use the tragedy of COVID to cover up for their own incompetence and its disgusting. Multiple times he claimed that "two of my patients died this week from COVID." When pressed, his response was "lots of people are dying from COVID!" True, but it doesn't help them or your patients by using that as an excuse to not do your job. 4) Provided absolutely no help in a fairly serious medical situation. Without getting into details, we needed some legitimate medical help for a life changing condition. (Hence tests above) Dr. Grimm's advice was to "google the test results" as he does not understand them. When pressed about how to interpret and use the $500 test results, he said "you should do what you have been doing if its working." Bottom Line: Don't get duped by this incompetent charlatan and his pretty office, he will not help you get well... but you will spend a lot of money!

I saw Dr. Ko for treatment for Fibromyalgia, which I've had for 40+ years. I have not had any…read moresymptoms for 1 1/2 years. Dr. Ko and his nurse, Barbara stayed with me the whole time, physically in treatment room, but emotionally as well. Totally supportive! I mostly highly recommend!

I met Dr. Sam Ko in 2017 when he was an ER doctor at Loma Linda, and I was having a mental health…read morecrisis. The hospital psychiatrists were going to send me home without treatment, and he fought and worked it out to give me a small dose of ketamine in the ER to help my suicidal ideations. I was in the middle of a chaotic ER, but he did everything he could to make the experience calming--he gave me his phone with a soothing playlist, a blackout mask, and talked me through some breathing exercises. The dose of ketamine really helped me get through that day, and I always remembered Dr. Ko from that day. Fast forward a few years, and I discovered he had opened Reset Ketamine near me. Recently, I went to Dr. Ko for Stellate-Ganglion Blocks (SGBs), and I found the experience to be very comforting. Though this is a procedure requiring medical sanitization and procedure, Dr. Ko makes the clinic as Zen as possible. Everyone involved in the procedure sets an intention, including the patient, and he talks you through every part of it. Dr. Ko is just a kind, caring, honest and knowledgeable physician, and his staff is the same way. I would not ever hesitate to recommend Reset Ketamine if you are looking for science-backed alternatives for your mental health care.