Outstanding! If you are looking for an auto repair - check out Dakota Automotive for exceptional…read moreservice. My AC was not working and the team discovered a mouse (gross) had nested (and died) in my system. They cleaned the mess, got my AC running, and charged a fair price.

this place is fantastic. I totally trust them to take care of any issues we have with our vehicle…read more They are honest and very reasonably priced. Always polite and do the work that NEEDS to be done . No extra unnecessary stuff to run up the cost. feels great to have a mechanic you can trust !

Amazing service! They did body work on my car and went above and beyond. I can't say enough about…read morethe friendly service and the quality if work. My car came back looking brand new! It can be hard to find a garage that you trust, especially when you're a woman. I find a lot of places talk down to you or try and scam you for extra money. I can't count how many times my brother would say "can you please take me with you when you go to the garage???" I am really happy that I found ACG and will definitely recommend them to anyone who needs body work done.

I was scammed by ACG collision Center. I was very disappointed. Very bad experience with this…read moregarage, he did a very poor job and I had to push him to finally still get a poor job. Once I paid the money, he became very busy, never answer my phone calls. My AC is still not working btw. Always double check his work before paying, he always say that it is done but in reality it is never done. Please be careful not to be the next scam. He ignored me when I came back with my car at his garage to get him to do the job that I have already paid for and he completely ignored me. I had to go to Gatineau to get my car repaired for half cost.

Needed a tow, arranged through CAA and sent an update saying call would be 1hr and another saying…read more"en route". When the first ETA came up I was sent another ETA changing the time adding another 90mins. When that ETA came up I received another ETA updated adding an additional hour. Then when that ETA came up I was given another one adding 2 more hours to my call. I called to inquire why I can't be given an accurate ETA, and can't spend my day like this, and told the last ETA would be the accurate one. I waited. ETA came and went. I gave an additional 45mins to the ETA as I had received no other updates. Finally I called and was told my call was cleared by Rose, and that they are no longer coming. After 6 hours of waiting in the winter cold and not receiving a clear time frame, they decided my call was done. Leaving me stranded. In the winter. They picked up the call again and I had to wait an additional 2hrs for the tow. Placed the call at noon, didn't show up until after 1900. I've been in the winter cold this entire time. The driver who finally showed up, was the most reckless and dangerous tow operator I've ever had the misfortune of encountering. I've never witnessed someone display this level of incompetence. Named "Bungalow" cause there isn't anything upstairs? This place will never get my business again and only got 1 star from me so I could leave a review, they don't deserve it. EDIT; after lengthy respose from company - was not misinformed I was going based on what I was told and what I saw. Yea your driver is in the cold but that was a career choice no? The four of us who witness the driver would beg to differ. On your video did see how fast he was going back and forth in the uneven snow causing his massive truck to slide everywhere uncontrolled around people and other vehicles? Did you see on the video him almost hit a van two times? Did you see us offer to move other vehicles or the vehicle to be towed to make it easier for him to just quickly load and him decline us and continue to go back and forth like he was running over his mortal enemy? This was a very lengthy response to this complaint loaded with excuses. I did call, I was informed. You need to work on your customer service skills. Sometimes customers have bad experiences, saying others didn't doesn't rectify the situation. You're overly defensive for no reason and lacking as well.

If you need a trustworthy place to bring your car in, this would be it. Ever since our car broke…read moredown on the side of the road in the summer of 2020, this has been our go to repair shop. They're knowledgeable mechanics, honest and never rip you off. And the customer service is excellent!

I can say that Tony and his employees are BY FAR the best in Ottawa and beyond for car repairs…read more Nice, friendly folks who would NEVER rip you off. They will treat you the same whether you are brand new customer or had been going there for 10 years. They explain everything, tell you to wait for repairs if they are not needed right away and give the respect people do expect from any business out there. I recommended them to everyone I know and all I always hear big THANK YOU. What can one say, these guys are the stars.

Booth St. Auto has some pretty amazing employees! These guys go above and beyond when it comes to…read morecar repairs! They are honest, quick, and provided me with quality service. They took the time to explain exactly what I needed done, my options, and what it would cost. There were no hidden fees or surprises. I am happy to say that I will never go to another mechanic ever again!

i feel like some of the previous comments here are not deserving at all, those users should likely…read morebe boycotted themselves, banned from the platform, and have charges against them. I got to talk Theo myself, and the guy is super knowledgeable, kind, and speaks very very good French and English. There's no problem at all, and I'd say both his clarity and kindness makes him a better communicator than most. I highly recommend anyone to check it this place if you need any work done of your vehicle. Theo even goes farther in detail to show you what work will be done on the vehicle, and to find you cheaper alternatives. And is just an easy phone call away.

Doesn't speak a word of English or French. Have to ask him to repeat about 5 times to understand…read more... and through guessing and pointing we try to have a conversation. I asked him verify my AC to see if it was an issue with the compressor that needs replacing or if it could be fixed. Instead of just verifying he said he "fixed it" and asked me for 50$. I stupidly gave him the money before checking the work. I told him that the air wasn't cold at all, it was warm as opposed to hot. He said it would cost me 200$ to fix it because he has to refill the whole thing. I told him I had no problem paying the 200$ if it'll be fixed as I wanted from the start.. I said I didn't pay 50$ for warm air instead of hot air so please include this as part of the "real total" to get it fixed. He refused, argues and said I'll have to pay 200$ separately. Will never come back here again and do not recommend this place to anyone who would like honest work, where they can trust someone with their car and money. Learn to at least speak English OR French... and don't steal people's money by doing something that they never asked for and still not fixing the issue. This is unacceptable.

Always great service. Honest and fair prices. Have been going there ever since i owned my own car…read more Would never change!

As always great service , reasonably priced and only work that needs to be done - no upselling.read more

Just had a first rate experience with Kanata Collision. Rapidly got an estimate for some body work…read morevia insurance. Made an appointment to get the work done that included Kanata Collision having to order some replacement trim. Dropped the car off on the appointed day, and was picked up by Enterprise car rental shuttle to pick up a rental car. Nine days later, just one day more than original estimate, returned the rental, got shuttled back to Kanata Collision to pick up my car. The car was beautifully repaired and also beautifully washed. Since the damage was completely covered by insurance, there was no cost to me.

Fast, friendly, affordable. Hard to beat. Doubt I'll ever look elsewhere for collision services…read more Bob Parkins Stittsville

I have been going to this garage for over 20 years yes they are a little rough around the edges,…read morebut my car is always done on time for the price quoted. I wouldn't hesitate to recommend this garage to anyone.

Great service by a knowable staff. Honest pricing. I would highly recommend as a retired auto…read moremechanic.