It seems like everyone else had a great experience with True South Solar. Mine was...different…read more We talked with them at the Home Show and were really excited to have them come out and give us a quote, so we scheduled an appointment with them for in April. Appointment time came and went. The guy was a no show. Didn't call, either. A couple of hours after the appointment time, I called their office. Got the standard outgoing "sorry we missed your call blah blah blah" so I left the standard name-number-reason for calling message. Here we are in late June, and I'm still waiting for the call back. I would love to have solar panels with the energy storage battery system, but if they are this unreliable before we even get started, I will respectfully pass. I will continue to look for a company who actually wants to do business and respects their scheduling commitments. To waste my time (that I took off work for this appointment) and not even follow up with a return call tells me all I need to know. Kinda feels like dodging a bullet.

READ THIS BEFORE BUYING SOLAR!…read more When putting all the money out for a solar system it's extremely important to hire a local company that has its own installers and that actually cares about solar. Four years ago I purchased a solar system not knowing what I was doing from a non-local company. Five months ago half the system quit working. I contacted the company and they kept ignoring my request for repair. Then I finally received an email that stated they were going bankrupt. I found out that a lot of companies sprang up to collect the government payout and after things dried up would take the money and run. Since I am paying a savings and loan I couldn't simply stop paying and I still owed over 17k. They referred me to the company they contracted with. That company blew me off, there's not much money in repair vs full installs. I tried a third company that I thought was local but turned out not to be and the contractor they hire could not repair my system. FYI, there are different manufacturers of systems and they are very different. Finally I found Truesouth solar, their customer service was friendly and helpful. They sent a knowledgeable tech out who was on staff and not an independent contractor. He fixed my system and it works perfectly now. Truesouth solar did not make much money off of me and yet treated me with concern and respect. If you are in southern Oregon and want to purchase a solar system I highly recommend them. Down the road if something goes wrong, you need to be able to count on support. I literally contacted every company in the Medford area and Truesouth solar was the only one that was willing and competent to help.

Called them today with a broken line to the work shop; they had an opening today and relayed the…read morepricing per hour. The young man that came out was a worker, immediately understood the issue and went after it, broke out the serious equipment and found the first break. He then found the second and excavated both. After running to the supply store to pick up some gear, came back and finished the job. I don't think he took a lunch break, felt bad for that. He explained where he hooked it to the two panels and exactly what we have now and I am a happy customer. This was not the cheapest option but this was a knowledgable person who attacked the problem correctly, resolved it and ready to move on to the next. I respect companies and people that have the right work ethic and this is one of those companies as far as I can tell. Employ them with confidence.

I called to schedule an appointment & it was filled that day. Payton showed up on time, smoothly &…read moreprofessionally fixed the problem, & cleaned up nicely. It was a pleasant experience with everyone involved. Thank you Pro Electric!!

If you're a former Purelight Power customer, check with Green Ridge Solar. Green Ridge Solar can…read moreservice your system even if you didn't install with them originally. They have their own, in-house service team and can help with all of your solar service needs. They also offer repairs, panel add-ons, battery backup systems and more. Call them at 503-395-1943.

Hearing about Purelight's bankruptcy has been awful. If you currently have a system from them and…read moreneed to service, it. I highly recommend Green Ridge Solar. They are a local, Oregon based company that has an excellent service team that can help with panel issues. Everything is done in-house so, no need to worry about troubleshooting things with multiple subcontractors.

This is an update to my one star review concerning my air intake vents. Rogue Valley…read moreHeating,Cooling and Electrical contacted me within hours of my post. Apologies, explanations and a NO CHARGE appointment was scheduled to take care of the issue. Jacob dealt efficiently with the vent, changed my filters and washed the covers, and vacuumed insulation. Very respectful, pleasant young man, typical of this company's employees. YES, I DO RECOMMEND THIS BUSINESS!!

they have installed and maintained two heat pump systems for me over the last 16 years…read more first-class products and services. they're the only ones for me!

They installed a 5k watt ;system at my house in 2014 and it has been the best investment that paid…read morefor itself in 5 years .

Double J Electric Inc provides excellent service professional, reliable, and fair pricing 10/10…read morerecommend to everyone!

Another five star review! Scheduling was easy and perfect time frame, punctual arrival time, and…read morefast to assess issues. Once the work had been finished we had time to discuss other possible improvements that will definitely lead to further development at my home and property. Highly recommend them as a homeowner looking for an honest company to get the job done and giving me peace of mind. Thank you Tylor Jones at Double J Electric.

When we decided to update our PV system to include battery storage we used the same firm that I had…read moreused for many years on many projects when I was a general contractor--Alternative Energy Systems out of Talent, OR. We couldn't be happier with their work. Seaira patiently explained all of our options, gave us a fair price and realistic installation schedule, and delivered beyond our expectations. He and Jesse were great to have on site, super conscientious, and easy to work with. Communications between us, AES, and the electrician were excellent--never had a question about who was doing what and when. Our system works great--we have now been through a couple of outages and only know about them because our neighbors told us. I know we have more solar energy projects in our future--I'll definitely use AES again and recommend them to others. Jim Reiland Many Hands Builders

I had a break in the electrical line to my well (200 feet)…read more My call for help was returned within the hour! And a very knowledgeable and nice young man showed up soon after. He discovered the problem and fixed the the wiring issues that the previous owner of the property had created. I am so thankful to him and to Southern Oregon Electric. I highly recommend them!

Peter and Jeff and the team are fantastic to work with. Responsive, knowledgable and friendly…read more Highly recommend!