Super easy to work with - talked me through my situation and actually listened and wanted to help. Had to make several attempts and they were Johnny on the spot - thank you so much! read more

Good service. Anthoula followed up responsively. Recommend this place. read more

Absolutely superb service. I contacted James about a week before my service was needed on a Dentist Office, and he had it served on the exact day that he promised. Highly recommended and I will be using them again. read more

Great service and they provided the communication needed during my "mini" crisis to get somebody served.

I found the process server to be quick and efficient. The Proof of Service was filled out perfectly for California courts. Doesn't get any better. read more

Roland Process Service served a Summons and Complaint for me. They did an excellent job, highly recommended. Thanks so much!

I reached out to them for a divorce because I can't find my ex husband . They will get the job done ( in my case they did what they could - the server couldn't find him) however, I had to reach out to them a few times for updates that should have been sent to me. They charge $65 for a server and $65 for skip trace and they said Over the phone by Desirae that if the server can't find my ex husband I get reimbursed $65... well that wasn't the case. Once it was all done they gave me the "Who-told-you-that-because-that's-not correct" spill and proceeded to say they looked up a second address for me and didn't charge me $65 dollars which is TERRIBLE that they wouldn't tell me looking up two addresses would be an additional charge since when you skip trace it pulls it all up. Regardless I was told something and it wasn't honored. Those were expectations that your customer had. I thought that was terrible customer service and they were just ugly so for not honoring a refund they Told me and then giving me this great customer service spill by giving me something that was never told was an additional charge that so happened to cost my expected refund amount lol. For that, I just CAN'T recommend using them and that is why they get a two star rating. There's no excuse don't comment an excuse because there's nothing you can say that would make this ok. You need to honor what you tell your customers and if you are charging for things that people are unaware of you need to tell them that so they can make their own choice on what they want to do nice gesture or not. Transparency is essential in running a business. I did love the server though, she was kind and gave me her information if I needed her service separately so they aren't all bad and try to get over on you. read more

I recently used Roland at one of the offices I work with for an out of state service. They responded almost immediately, provided me with clear pricing and directions for their procedures, and immediately attempted service. This was not an easy task to complete and they remained in communication with us at all times. We immediately received our affidavit of service when they were able to complete service. Highly recommended. read more

Company does not seem legit. I asked for an update and all the sudden the person they were supposed to serve moved. Drove by and the person still lives there. I would highly not recommend. read more

I had to hire Roland Process Service and Investigations to submit documents for court. I gave specific instructions to leave the documents with the guard, but the server forced the judge from her chambers to receive the documents. The judge was very unhappy, and let me know. It makes me look unprofessional before my clients, and the judge as well. I would not use them again. read more

Very fast service of process, against more than one defendant. Roland Process got the job done, and also was persistent when one of the defendants was trying to avoid service. I was kept updated daily or even several times a day on the progress. Highly recommended. read more

I've never had to hire a process server before so I had a friend do some searching for me and found Roland Process Service. He responded right away and quoted a very reasonable flat rate. Throughout the process he answered all of my emails professionally and kept me informed of the process. I would definitely use again, but hope I don't have to! read more

James from Roland Processing is fantastic! I use process servers all across the country for various needs and my go-to is always Roland. They provide nation-wide service and are FAST! The communication is excellent and they are able to work with me on short notice. They are a little more expensive than other services I've used, but the efficiency and stellar performance more than make up for it! read more

After speaking with the lady whom answered my call, yesterday, and informed her of all the details, I was told a specific price of service, but yet after emailing the company all the info, I was given a much higher price and told something completely different, not even 24 hours later. This is not good business ethics and I definitely do NOT recommend this company. read more

We chose this company based on their great rating, even though they were more expensive than their competitors. We chose incorrectly. It was 80 dollars for 4 attempts, which they did not even complete. They asked for email addresses, but had a complete lack of communication. They made up excuse after excuse on why the information was not relayed and blamed their servers. Furthermore, they only made 2 attempts over the course of 3 weeks at the same exact time frame and expected different results. They were completely incompetent. The only reason they actually attempted 3 times was due to the fact that I complained the very last available service day. They would have taken our money and run if I did not call. They do not care about time frames or their customers. Court is rough as it is and you do not deserve this company to make it worse. They do not deserve a 5 star rating. read more

After running around Denver looking for Private Process Services... The first 3 Private Process Services I found were "Dead-End" and the 4th was a joke (wasted my time). I found Roland Process Service & Investigations James was very professional and was able to assist me with my request. read more

We have used them twice for service in eviction situations. The first time we used them, they were able to personally serve two defendants that were avoiding it. The second time was just a posting that was completed the next day. read more

RUDE no phone manners wouldn't even let me ask questions, wouldn't listen when I talked. First a woman then a man, both equally frustrating. WASTE of my time. read more

This office lied to the Douglas county courts saying that I was served papers when in fact I never was. And when I spoke with the manager "James " and asked him to give me a letter proving that his office was in the wrong he told me he would not do such a thing. They also filed with the courts a return of service even though I was never served. I would assume that they would make it right for either party seeing is how this could potentially get someone into a lot of trouble. read more

I contacted Roland Process Service and Investigations because I live out of state and could not find an ex, who is also the father of my child. Originally my only intent was to locate him however Roland Process Service and Investigations also said they could serve him. The price seemed fair because I did get quotes from several companies. After paying and sending the needed information I received an update about a week later. They had attempted to serve my ex at the last known address that I provided! From the beginning, I told him that the address was incorrect and I needed to find my ex. I email Roland Process Service and Investigations then called and spoke live. When on the phone, I explained what I needed from Roland Process Service and Investigations. I think the guy I was speaking to was "looking" up where my ex could be because he commented that "he moves around a lot". I was under the impression that he understood what it was that I needed. A week later I again received an email update that they had tried to serve my ex at the address that I provided again! I called Roland Process Service and Investigations again and he told me that I would have to pay him more to "locate" my ex. At the time I honestly could not afford to pay the first time so for him not to do the job that I hired him for is horrible. I have the email and screen shots from my orginal inquiry yet he wanted more money. I will never recommend Roland Process Service and Investigations because of that! read more

Roland did a fabulous job for me, pretty economically. I have never sued anyone before, so I didn't know how to serve him, because I didn't have a current address. I live in California & they did everything. I hope not to have to use them again...but I would in a second if I needed their services. read more

Professional, fast, and reliable. I almost went with a cheaper agency, but glad I didn't. I also received a certificate in the mail immediately after the process server served the papers. They were also easy to get in touch with (answered the phone quickly, responded via email quickly). read more