This contractor was sent out by my home warranty company but he refuses to submit the diagnostic so my warranty company will move forward.

Do not give this business your money!! They are the absolute worst. After several unsuccessful attempts to fix our air conditioner they talked us into replacing the entire unit. It was replaced with a much smaller unit than what was there and the unit hasn't worked consistently since we got it. It stops working randomly. The one time we got the guy to come out, which was shortly after he replaced it, it kicked back on and started working. Instead of figuring out the issue, he said we needed to have him come back when it stopped working again so he could figure it out. This was late spring. We have tried several times and he always says he's coming and never shows up. No call, no text, no apology ... just doesn't show. We had another company come out and they quickly told us what was wrong and told us if they touched it, it would void the warranty on our new unit. Interestingly enough, this guy drove by that day and saw the other A/C guy in our driveway which was several days after his no call, no show. Weird time to stop by, not knowing our availability or communicating that to us. We have since, reached out several times again because we have no choice to have it covered under the warranty. He continues to no call, no show after scheduling a time. So we sit around waiting on him over and over again for no reason putting off our day or any plans. My husband messaged him and told him he needs to get out here ASAP with one final message because its now nearly winter and still he hasn't fixed or replaced the unit that was sold to us!! He never responded. So here it is 4 a.m., ALMOST CHRISTMAS, and our heat isn't working either. Looks like taking them to court will be the only way we can get our unit fixed and we can provide heat or cooling for our family. Save your money and avoid being scammed!!!! read more

Very responsive. Courteous. Showed up as promised and corrected my issues quickly. Very reasonable pricing and best yet...their work is warranted. read more