I would strongly recommend Calvetta Brothers in Northfield. My experience this past 6 months…read moreexceeded my expectations and I love my new LVP Shaw flooring. They have so many colors and floor type options in the showroom and both Chad and the woman who work at this location are my style salespeople. They never pressured me into a decision, they let me sit in the showroom and look at tons of different samples on multiple occasions, they let me take a ton of samples back to my home without hesitation, encouraging me to even! They'd give their opinion only if solicited and answer my many questions. Chad was so responsive via email, always quickly getting back to me and provide itemized quotes. The scheduler was also amazing, giving me their cell number in case anything came up and accommodated my timing requests around a graduation party with a smile. Finally, the product. My home has truly transformed. I LOVE my new floors and am so happy I went with Calvetta Brothers. 10/10. I highly recommend!!

Extremely lazy to call anyone back. I have had to call them maybe 5-6 times and email and text…read moreleadership. They could care less about you as a customer. Business must be good there, because they do not need my current or repeat business.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

I think this is the 3rd time I have purchased carpet from Callahan's. Jerry brought samples to my…read morehouse after I emailed him a couple photos of my kitchen, and I found the perfect carpet from the samples. The man who installed it did a great job, and I'm totally thrilled with the results.

The owner, Rick Sanger, doesn't pay the guys he hires to install the floors. If you don't want to…read morebe part of this scam, please use another service. If you buy from Lowe's, and they recommend essential tile and flooring go with someone else

The owner is a scam artist and can't be trusted. He finds installers desperate for work, hires…read morethem, then doesn't pay them. He gets referrals from Lowe's and pockets most, if not all, of the money himself. Unless you want to keep this scam going to good, hard-working guys, please choose another flooring company.

Ken has been doing floors for me for the past 15 years. He…read moreprovides professional service and quality in all the work he does, that is why I have been using him for the past 15 years. Marc Apple - Apple Construction

Great customer service and very professional in everyway and matter. Very knowledgeable as well.read more

I was looking for basic carpet in my basement and a quick time frame. Victor came to give me an…read moreestimate within 30 minutes of my call and my install was done the next day! I was super pleased. The price was good and I ended up with a better quality carpet than what was offered by Home Depot for a much higher price and much longer wait time. Victor kept in good communication with me along the way. My service was fantastic!

I work as a personal assistant, my boss requested for her basement to have carpet installed & reach…read moreout to Victor. Once I called, Victor responded immediately with details of project needed to be completed. His pricing was extraordinary compared to most well know companies. They've completed the project within the same week as well which was even more outstanding going above and beyond.

Got LVT from them, Brian was very helpful in picking out what brands and flooring to look at. I…read morelive in a condo on a stab and he helped greatly my contractor said I got great quality flooring and it looks great.

I stopped in the store and asked for a flooring quote. I explained our problems with the floor;…read morewhich were cracks in the LVP, and they said they would come out to assess the floor. Time went by, and no one came. When I called back, they said the owner decided to decline services without even stepping foot in my home for the quote! How rude and unprofessional!

We had a great overall experience with FCI. From the time they came to our home through the…read moreinstall, they were awesome to work with! They brought what they call their mobile showroom and it had anything we wanted, from carpet to lvp to hardwood or laminate. We ended up going with a hybrid hardwood and some nice carpet for the upstairs and both look great!

The whole process was so quick and easy. Matt understood what I was looking for and brought over…read moreappropriate samples to choose from. The installers were also very good, efficient, and nice.

We had our garage floor coated with Nature stone. We are in Columbus, OH. We have friends in…read moreanother part of town who had their garage floor coated about 6 years ago, so I called them and they are very pleased with their installation. I really wanted to talk with someone whose opinion I could trust. Our salesman, Clay explained the whole process from start to finish. Our installers, Daniel and Christian did a very professional job and were great with the cleanup and removal of leftover materials.

Twinsburg Ohio location did sales and install. First month has been great - looks amazing. Great…read moreupdate to 54 year old garage floor. Typical sales call "70% off" research shows this is the regular price so don't fall for the ads. Sales rep did a nice job measuring and explaining process. It's up to you to completely empty garage which was a PITA. I think they used to empty garage for you and store contents in driveway bin but I suspect the COVID economic lockdowns ruined that like so much else. Love the new floor. Does require cleaning and maintenance, but comes with a strong warranty as long as company stays in business. Will update this review over the years as long as Yelp stays open and I am above ground. Von.

Buyer beware. The only positive part of this experience was the Sales department--and that ended…read morethe moment the contract was signed. From there, everything went downhill. Installation appointments were rescheduled four different times. In less than a year, with minimal use, both the carpet and luxury vinyl plank flooring look like they're a decade old. The floors have cracks, lifting planks, uneven seams, damaged thresholds, and mismatched dark brown plastic trim installed against gray flooring. The bathroom installation was the worst part. The installer reused an old toilet wax ring instead of installing a new one, causing a leak that damaged the new wood subfloor and leaked into the basement. They also failed to install flooring under the vanity. The damage cost us over $3,000 to repair. When we repeatedly contacted the company, it took months for them to respond. Their "repair" involved ripping out the brand-new subfloor and piecing it back together. The carpet also began wearing out in less than six months, and we were simply told they "don't do patchwork." This flooring was installed for my 85-year-old mother. Instead of standing behind their workmanship, management made the experience even worse. Dionte, from the Twinsburg office, was argumentative, refused to provide his supervisor's contact information, and promised reimbursement that never happened. Instead of covering the more than $3,000 in damages, the company offered only $500--and only if my mother signed a release giving up any further claims. This company failed in its installation, customer service, and warranty support. I cannot recommend them and will be filing complaints with the appropriate state agencies. (It's also worth mentioning they covered the water line hole and line itself under the refrigerator) .

My experience with Empire started out wonderful with the salesman David Gibson, he was on time,…read moreprepared and was able to stay within our budget. Because we had other projects going on in our home he was able to get us the perfect date so the flooring project wouldn't interfere with the kitchen project. The floor installation took a dive, when the installer ran out of material and floor. A job that was promised to be completed took 5 months, reschedule, lack of material, poor installation, slow and to top it off the installer smell of Marijuana. Making a complaint was difficult, I kept putting in tickets for Empire to keep sending the same in installer and I could not cancel because the had already charge my card. I would NEVER recommend Empire to family or friends.