Injured my leg at work today and hurried to this store because it was the only location open with a…read morecompression calf sleeve in stock. The woman working the register was very nice and asked the manager if she could price match the walgreens.com price because it was four dollars cheaper to order it online for pick up or to order it online regardless. He said no and that they do not price match. Waste of a trip because I can just go buy another at a different store tomorrow. I've included the Walgreens price match policy with my review. The fact that people will blindly follow non-existent and/or incorrect policy and completely neglect the humanity in the situation they are dealing with when it comes to medical products/customer service is insane. When I got to the car and saw another store chain in the area had a better product in stock and would be open tomorrow before I have to work - I went inside and made the same manager who refused price matching return the item for me.

This has got to be the slowest pharmacy I have ever been to!! They sent me a text saying they had…read morereceived my prescription at 12:41 and it is 3:28 and Im still waiting. They act like you ain't got nothing better to do then wait on them!! And if you say something or ask them how much longer , you will regret it. The last time I brought mine here after waiting three and half hours I ask about it and she said we will text you when they are ready!! As I sit there I could hear them telling the people at the drive thru to check back in forty five minutes!! So it took them 45 minutes to fill theirs but it took them almost four hours to fill mine!! I only have two prescriptions!!

I've been to this CVS for my aunt and mother quite a few times, and everytime I'm dealing with the…read morepharmacy department, the pharmacists there seemed very irritable and not friendly at all. This last time I went it was for my Aunt to pick up some prescriptions for her. Mind you, my aunt is disabled and she isn't able at times to pick them up herself. So, I went to the pharmacy department and told them I was picking up some medicine for my aunt. I gave them her DOB and name. However, the lady there looked very confused and asked why my aunt isn't here to pick up her own medicine. I kindly explained to her that my aunt is disabled, and at times, her disability prevents her for getting her own medicine, so I try my best to help out. Then, the lady at the pharmacy department scoffed and told me to wait to get the medicine. I sat down at the waiting area and waited for about 8 minutes. The lady comes back to the counter, and said that my aunt didn't have any prescriptions on file. I told her that was impossible because I just dropped those prescriptions off for my aunt two days prior. The lady went back to her computer, started typing for about 4 minutes and said that they wouldn't be ready until Sunday. Now.. Why did it take all that time, all that confusion, just for her to say they aren't ready today??anyways, I told the lady that's fine, and I said have a good day, and she didn't say anything back. It's fine, I wasn't upset, but still, I just felt a little disrespected. So, I called my Aunt on the phone, and told her the situation and she told me that she will get it filled this last time at this CVS and she will switch pharmacies because she doesn't want to do business with a particular establishment that disrespect their customers. I would've gave the review 1 star, but since the lady at the front of the store ( not in the pharmacy department) was really kind to me, I didn't want to blame the whole store on just that one person in a single department. Overall, I don't plan on going to this CVS again. It's not worth the rude behavior.

The pharmacists Emily and Jim are both so kind and truly do care about the health of their…read morepatients. Not only do they know a lot of the patients by name but they always know information about them and they're family and they learn this by communicating with them. It's not everyday you come across this type of people who genuinely care about not only just filling someone's prescription and making money off of them but care to know more about the person. Almost everyone that works here knows the patients by name that walk up and make you feel welcomed. This pharmacy is defiantly one to give a chance! The front store staff is just as kind and are willing to help you find anything you need! Store is always organized and clean and I don't have to worry about being neglected as a customer needing assistance.

I stopped by Walgreens and had a great experience overall. The store was clean, organized, and had…read morea good variety of products available. Everything was easy to find, and the layout made it simple to quickly get what I needed. The employees were polite and helpful, and the checkout process was smooth. I appreciate how convenient Walgreens is for picking up essentials, snacks, health items, and other everyday products. This location was well maintained and provided a quick and easy shopping experience. I'll definitely stop by again.

This is Benjamin. Benjamin knew there were two registers open and saw me standing in line waiting…read morefor someone to check me out by the first one; however, he only came around when he saw another lady come to the 2nd register. They both looked up at me a couple times and neither spoke. In fact, he just looked down after that, because he knew, it was wrong. Can't blame the customer, she doesn't work there, but Benjamin? Yeah I think I can blame him for ignoring a customer for who really knows what reason but I have a pretty good idea...which makes his shirt pretty laughable at most. Geez Walgreens, you really hire anyone these days, huh? #unfairlytreatedcustomer

This Walgreens sits at the busy intersection of Gallatin Pike and Rivergate Parkway in Madison and…read morewhile it is your standard Walgreens location, it is well below in standards of service, cleanliness and condition. I would honestly go with one star, but before switching pharmacies due to insurance, I had a few good interactions with the pharmacists here. Outside of the pharmacy, this location is a hot mess. Cleanliness is lacking, inside and out, while conditionally, it needs some help. It almost feels like a neglected store that Walgreens corporate forgot existed. Store service is abysmal, and when you do interact, you feel as though you are being a bother. When I come through this location, I try to do all my bidding at the pharmacy counter. Additionally, getting in and out of this location is pretty tough given the intersection. This is not their fault, but it is worth noting. Overall, absolute emergency at hand when I stop in this location.

This pharmacy is always closed. The hours never match the website. The pharmacist is never on duty…read more I've worked in the Walgreens pharmacy and I've never seen a pharmacy closed so many times! Would not recommend, send your RX some where else to have a piece of mind you can actually pick them up.

This Walgreens sits at the corner of Greenfield and Gallatin, just across from Kroger. It is your…read morestandard Walgreens location. I am a frequent supporter of the other big pharmacy brand, but swing in Walgreens when the need aligns with convenience, which is normally this location. My latest visit was after a PT appointment in search of some tape and braces for my elbow. I found what I was after tape wise, and while they had a brace, it was a bit pricier than I was willing to spend. The store, interior and exterior, could use some TLC conditionally. Inside was clean, but the parking lot needs some attention. Service is okay. I wouldn't classify it as friendly, but neither rude. Somewhere along the lines of "meh". Overall, this location is a choice out of convenience. When needed, I don't mind swinging by.

Terrible customer service in the pharmacy! Completely under staffed and just an overwhelming…read moreattitude of indifference as well as a feeling of being a nuisance. The new staff members that work the counter are somewhat incompetent. Sad. I've lived here 20 years and this location has gradually declined to what it is today.

Always pro, knowledgeable and friendly. I love that it's not corporate owned. Doesn't hurt that…read morethey're half a mile from my home. I'll be a customer as long as I live in Nashville.

I've been a customer of the pharmacy since the day it opened and have remained a customer even…read moreduring the transition to new ownership. When I interact with the staff, I generally feel seen and heard about my medication, or when dealing with staff about my special needs daughter's medication.

Very friendly, affordable, and caring. I am very happy we finally have a place in town like this…read more On top of the friendly and personal service they actual care about getting you the best prices available to you. The icing on the cake is that by shopping here your are supporting local business. I strongly encourage everyone to try them out.

From the owner: The Prescription Shoppe is an independent, locally owned pharmacy serving the White House community…read moreand surrounding areas. Our pharmacy staff strives to offer personal customer service with the center of the patient's health at our forefront.