We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

The Cuzzin Construction crew came out and finished our deck after another contractor went out of…read morebusiness half way through the job. They did a fantastic job. I wish we would have hired them in the first place. If you are building a deck I can not recommend them more. They started on time and completed principal construction in just a few days. They were good at communicating and letting us know where the project stood and what still needed to be done. They even arranged for a city inspector to come out right before the city shut down for COVID. The few punch list items I found were addressed promptly and without complaint. Highly Recommended.

Great company to work with. They have tons of experience with building and remodeling homes at a…read moregood price. I would definitely recommend them to anyone looking to remodel or build new.

I had my rood replaced a couple of years ago through Elite because of hail damage, not leaks, not…read moresince it was built in 1984. I was super impressed with the sales pitch and warranty. I totally trusted them. Shortly after the replacement it leaked. They came out it promptly, diagnosed the problem and allegedly made the repair. This spring with the rains it leaked again in both places. I reported and they came out again. Without in inspecting, walking up the driveway they said it was condensation, and that was my problem. Mind you the roof never leaked before. It's now staining my sheet rock inside the house, I'm sure its now a mold problem. After concerned conversation they said they would send out a specialist to test and now crickets from them. Ive even had a fan going on both the impacted areas trying to dry it out 24/7. When it seems dry I paint because it looks horrible. Then when it rains, I have to start over. I'm a old man (64). I shouldn't have climb up ladder, having to risk my health to try to repair the damage again and again hoping the damage has been resolved. I hoped not to write a letter here, but the "it's your problem" is a real problem for future clients....

I cannot say enough good about Elite Restoration. I hired them to do a roofing job last summer…read more My cabin in Wisconsin was in desperate need of a new roof so I called and talked to Jake Bebeau and after looking at the roof, he said there had been a recall on this brand years before. I'd had a fire where I lived and lost track of anything regarding this. He also said there was wind and hail damage and contacted my insurance company. They agreed and my roof was replaced by Elite. Their team was AMAZING! They were like Spidermen on the roof! Elite went beyond my expectations and cleaned up like they had never been there. You can't go wrong with these guys.

The owner, Matt, is so responsive and helpful! They put a new roof on our house. Two years after…read morethey put the roof on, I had a question about something, so I emailed Matt and he was at my house within 30 mins (on a Saturday!) to discuss and adjust something (for free). Hard to find good and responsive contractors these days, especially ones that take pride in their work, but these guys are fantastic.

We contacted Matt K of Pudas Construction in the summer of 2022 for an estimate to replace our…read moreroof. It was a challenging time to get a roof work done. All of the roofing companies were quite busy due to recent storm damage. Some didn't return calls, and we even had a couple no-show on scheduled estimates. Matt K, in contrast, was extremely responsive and reliable. We left a message on a weekend, and he called back that same weekend, and scheduled a time for an estimate within a few days. He came for the estimate at the appointed time, and promptly emailed us a detailed, thorough, and competitive bid. He then answered all of our questions thoroughly and knowledgeably about the proposed work and process. Matt was easy to talk with, explained about roofing in terms that we could readily understand, did not up-sell, and provided honest evaluations and recommendations from his decades of roofing experience. Shortly after that, while we were still evaluating our options, we had a leak concern. In response, Matt was able to juggle schedules to fit our replacement in quickly. His crew (led by Brendan), was efficient and careful, and were able to complete the tear-off and replacement in a day, even though winds reached up to 20 mph some of the time. They also left our property neat and tidy. Someone who saw them work told me that he would without reservation "heavily suggest using them again!!!" (His three exclamation marks, not mine). As a bonus, Matt also has a good eye for color. We went with his color recommendation, and really finds that it looks nice against the colors we have. Responsive, reliable, efficient, honest, and great prices. Highly recommend!

Amended review. This is a fairly new company and there were some hiccups but they have taken steps…read moreto make sure things go well. Have made it through the winter and all the work is doing great. No leaks and all the finish work is very nice. Definitely recommend!

Terry rebuilt my deteriorated chimney from the roofline up and repaired and tuckpointed the…read moreexterior brickwork around my home. He is friendly, knowledgeable, highly skilled, and takes pride in his work. Thanks!

BEWARE: Do not use Terry Holter or Twin Cities Masonry…read more On 3/1/24 Terry at Twin Cities Masonry (TCM) provided an estimate for two projects I was considering at my home. I explicitly asked that he break out the prices for the two projects, as I was getting numerous estimates for the work, and wanted the ability to easily compare and choose what portion of the work I wanted any particular vendor to complete. He provided the following: 1) A stucco repair for cracks in the stucco on my chimney. a. Recommended a complete chimney tear-down and rebuild. $24,500 2) A minor repair and resetting of some cosmetic stonework on the front of my home. a. Recommended new footings and reset stones with new mortar. $1200 To complete the contract, Terry wrote "$25,700 or circle choices." After receiving several other estimates for the first repair, with no other vendors recommending a full chimney rebuilt, I chose a vendor who was able to complete the chimney repair for $3800. On 4/29/24: I emailed the executed contract to TCM, and followed up with the mailed copy. As instructed, I crossed-out the chimney work, and circled the portion for #2 - the cosmetic portion of the work and mailed it with a check for $600 - half of that work, as instructed on the estimate. On 5/13/24: since I had heard nothing back from TCM, I sent a follow-up email. On 05/14/24 at 5:05 PM, Terry Holter from TCM called me to discuss the contract. He asked what happened with the Chimney repair, and why I had opted to not have him do that work. I told him I went with a vendor to repair the stucco for that work, rather than replace the entire chimney. He then said he wasn't interested in doing the second part of the work for the $1200 he quoted, and suggested that he would do it for $2400. I told him that wasn't acceptable, as he had quoted $1200 for that portion of the work, and told me to circle which portion of the work I wanted to have him do. He said "ok, if you want to play it that way." I told him I wasn't attempting to "play" anything, and simply expected that any contractor would abide by the terms of their written estimates. He said "well, it may take a while to get to you then." I told him that was fine, as it was cosmetic work, so he should contact me when he can fit this work in between other work, as I know it isn't a large job. At that point, TCM proceeded to ignore my repeated follow-ups: 06/14/24: I sent an email: "Good afternoon and happy Friday Terry, I wanted to follow-up on the executed contract I mailed on 5/15, with a check. The check hasn't yet been cashed so i wanted to confirm you received it. Please let me know. Thank you." 7/10/24: I sent another follow-up email: "Good morning Terry, I hope your summer is going well. I wanted to follow-up again on our contract, so we can get the work scheduled. I haven't heard back from you since our conversation in mid-May, and while I know the work is not top priority, I do want to get a sense of approximate timing." 08/07/24: Good morning Terry, I am again following up on the executed contract. I have received no response at all to my repeated inquiries. The only time was our phone conversation on May 14th when we confirmed the work to be completed under the terms of the contract, and you indicated the work would be scheduled as your existing jobs allowed. While I understand summer is a busy season, and I can be flexible for the work completion date, I do deserve a response and at least a provisional start date. The favor of a response is appreciated. As always, you may also reach me by voice or text at XXX-XXX-XXXX. 08/07/24: For the first time, Terry responded to an email from me as follows: Hi Aaron, Is this a joke? We have no executed contract... The proposal wasn't sent within the 30 days of the original proposal date and thus was revoked as it states on the proposal as it also states we will not be bound by an oral acceptance. I have no idea why you continue to email me. I have no signed contract or deposit from you and have no interest in working with you. Good luck with your project. Best Wishes, Terry Holter Twin Cities Masonry 2002 Ramlow Place Saint Paul, MN 55116 612-702-9210 terry@twincitiesmasonry.com Summary: 1) TCM is recommending repairs that go far beyond the scope of what is required, to enrich themselves. 2) TCM is attempting to change written estimates after the fact, to charge far more than originally quoted. In cases where customers refuse to allow this, TCM then simply refuses to honor the original estimate - effectively "ghosting" their potential clients. 3) TCM then claims to have never had such a contract or agreement. Terry Holter and Twin Cities Masonry are a business who I would never work with, given their shoddy, unprofessional and unethical business practices.

We had a 2-car garage put in the back alley at our Highland Park house, and we had a really good…read moreexperience with Sussel Garages. We met with them in the late summer of 2022, and were debating on whether not to have this done end of 2022 or first in the spring in 2023. We ended up going with spring of 2023, and were first on their priority list. While the project took longer than expected, and we had some set backs, we were still very happy with the communication. In full disclosure, we did have to have one side of the garage re-done due to some James Harding and a portion of the roof re-done (due to rushed contracting work), we still were really happy with the overall project. Would definitely recommend them again.

My friend had them build a garage in St Paul. She wanted me to look it over because she was having…read moreissues and was concerned about Sussel not doing the work properly. My first look inside I saw the concrete floor was not finished correctly. Know how the sidewalk or walkways you see everywhere outside? That's what they did inside. troweled crack control joints and the floor was not troweled flat at all. The lighting was done incorrectly and not according to plan. Not a single light was installed over the workbench but off to the other wall instead. the sheetrock wasn't hung in any timely matter at all. missing vapor barriers. She told me that they charged her $1500 for electric service connection which she later found out that $300 was what Excel charged Sussel. The subs Sussel uses must be getting shorted on pay for them to do such shoddy and incomplete work. Can't think of any other reason for them to not care about getting it done correctly. She said she has not been successful in getting them to fix anything and they sued her when she tried withholding the last payment. I really feel sorry for her getting taken by a company that really does shoddy work. I've read other reviews about Sussel and it really seems to be about which subs they use. My advice? Hire your own subs. Make sure everyone sticks to the blueprint.

Garlock French has been helping my family with any ice dam, roof leak, or in this latest case, a…read morewhole cedar roof replacement. There is no equal to their quality and careful attention to detail by their long-standing staff of experts. They really care about doing the job right and meeting your expectations above all else. Shop around if you like, but this is the company to award the job to, hands down.

Garlock-French did an excellent job of reproofing our church and did it quickly once started. They…read morekept us informed of progress while working. The start date was moved back several times because of weather issues so it wasn't done in early summer as we had hoped but it did get done and done well.