Sunrise Health & Rehab is a most excellent facility. It is under new ownership & the owners…read morepersonally took an interest in my mom and were a great help to my father. The staff at every level was fantastically helpful. From the unit manager Carlton, on E wing to the nurses Chloe & Jonathan, to the aides, to the social services people Cari & Jenna you have our deepest appreciation for your hard work & dedication in helping care for my mom & watching over my father during his visits. To the laundry staff who helped to find my mother's lost blanket which was a gift to her from her granddaughter, thank you! To all the therapists who worked with my mother, thank you. The first thing one notices at Sunrise is the happy disposition of all the staff. Everyone says hello with a smile. This must flow down from the top. Happy employees take good care of the patients. When it came time for my mother to move to another facility, Jenna & Cari did all they could to help & follow up. The facility is clean & doesn't smell. There are serene places to sit outside. All this is in contrast to the horrible experience at the vaunted Woodlands at John Knox Village. My mom was there twice and it was the same. Unhelpful & uninterested staff. Annoyed all the time. The Woodlands at John Knox Village is the dark night to the Sunrise Health & Rehab's bright day. Again, thank you to everyone at Sunrise Health & Rehabilitation Center from owners to the receptionists at the front door & everyone in between. May you enjoy every success!

I have been here fir at least 3 months. I have made progress with the physical recovery. The…read moreequipment for rehab is not very good. Basically there are about 8 rider type machines a small walking track and stair rack and a machine to aid standing up. All these machines and tracks are very close together A few of the bicycle machines need repairs to the timing and difficulty ranging. I have had a very good therapist. I have not seen all the rooms but I assume they are generally as roomy as my room. Service is spotty. There are some very good CNA'S BUT IN MY OPININON NOT ENOUGH OF THEM. I have waited as long as 2 hours for service. i can honestly say that the upper level medical staff in my case and in my opinion are not at all competent. I have a script that requires 3 specific antibiotics Monday, Wednesday and Friday. I had to contact the head nurse because they could not do that correctly. We had come to an agreement that they would dispense the parts of that prescription noon day on the Monday Wednesday and Friday so i could verify the drugs. That lasted about 2 weeks. Right now It is 9:00 and I do not have my proper script from my Wednesday order. They have bee telling me that a nurse is coming. The last time I called they hung up the phone. I hope that my opinion of this place helps you make a good decision on you choice of rehab facility

Came by to say hi to a coworker. Very clean and no weird…read moresmells. Everyone that I came into contact with was very nice and greeted me. They therapy staff is very good, and they are always busy, the gyms are a hubbub of activity. Ample parking and easy to get to.

Our experience with Encompass Health in Sunrise, Florida was extremely upsetting. Based on what our…read morefamily experienced, I would NOT recommend sending an elderly parent to this facility. My 80-year-old father had just come out of the hospital after a serious medical crisis and was on dialysis. His cognition was significantly impaired, he could barely walk, and he was in no condition to safely care for himself. Despite this, they were attempting to discharge him home. I was so concerned about his safety that I had to pursue and file an appeal with the state to prevent his discharge and allow him additional time at the facility. I should never have had to fight that hard to keep an elderly man who could barely walk, had cognitive difficulties, and required dialysis from being sent home. What was especially frustrating was the attitude we encountered when we questioned the discharge plan. At times, responses felt condescending, as though our questions were unreasonable, yet when I asked specific questions about how their plan would actually work, I did not receive adequate answers. One example says everything. I asked, "How is he going to know when he needs to go to dialysis?" I was told they could set reminders on his phone. My response was: What happens when, because of his cognitive difficulties, he can't find his phone? What happens when he forgets to charge it? A phone reminder is only useful if the person has the cognitive ability to consistently locate, charge, understand, and respond to the phone. These were not hypothetical little details. Dialysis was essential medical care. I was asking how an elderly man with significant cognitive and physical limitations was realistically going to manage this safely after being sent home. I also repeatedly asked for actual evidence demonstrating that my father could walk safely and independently care for himself. They could not provide evidence that satisfied those very basic concerns, yet they were still attempting to move forward with his discharge. Our experience was that discharge planning seemed driven by a predetermined timeline rather than my father's actual physical and cognitive condition. It felt like there was a seven-day clock regardless of whether he was truly safe or ready to leave. Trying to reach someone in authority was another enormous frustration. Getting clear answers or reaching someone who could actually address our concerns was extremely difficult. From our family's experience, the problems did not appear limited to one employee. They seemed to reflect broader problems with communication, coordination, and leadership. What worries me most is what happens to an elderly or cognitively impaired patient who does not have someone willing to challenge these decisions. My father could not adequately advocate for himself. Thankfully, I could, and being treated as though I was difficult for asking legitimate safety questions was not going to stop me. I would not have an elderly parent go to this facility. Period. If your loved one is already there, stay extremely involved, document everything, ask for the evidence behind discharge decisions, and do not be intimidated out of asking questions when something does not make sense.

PLEASE READ BEFORE PLACING SOMEONE YOU LOVE AT SPRING TREE!!!!!…read more If I could give zero stars based on our family's experience, I would. My father was temporarily admitted to Spring Tree for rehabilitation and continued treatment of an existing foot infection. He is visually impaired but cognitively aware and communicates clearly. He was there to recover and eventually return home. We did everything possible to establish a positive relationship with the staff. We communicated respectfully and even brought coffee and donuts as a gesture of appreciation. We were not looking for conflict. We simply wanted our father cared for properly. Unfortunately, I felt I needed to constantly monitor his care. There were times I found him dirty, problems involving meals and medication timing, and poor communication between nursing shifts. We were told that many nurses were per diem rather than regular full time staff. In my opinion, staffing arrangements should never become an excuse for inadequate care or communication. One night, my husband and I arrived unexpectedly and found my visually impaired father on the floor. We later observed bruising on his face. We have photographs documenting his condition but will not post them publicly out of respect for his privacy. My father also told us he felt he was being mistreated and abused. We took his statements extremely seriously. Our family was not the only one raising concerns. While I was in his room, a social worker came in to address and apologize regarding grievances that had been filed concerning his roommate's care. Witnessing that interaction while experiencing our own problems was deeply concerning. Then we learned my father's foot was fractured. According to the medical information provided to our family, imaging performed before his admission to Spring Tree did not show this fracture. It was identified afterward. When I questioned Estelle, the head charge nurse, about what happened, she suggested one possibility was that his foot had been fractured during ambulance transport. Our family witnessed that transport and watched the paramedics handle my father carefully. I will not speculate publicly about how the fracture occurred. The medical records, imaging, photographs, and other documentation have been preserved. The timeline speaks for itself, and our family wants answers. After leaving Spring Tree, my father required hospitalization and surgery and was treated for sepsis. Thankfully, he is now recovering. My experience raising concerns with management was equally frustrating. I felt talked over and dismissed by Estelle. My experience with Marion at the front desk was also extremely negative. Sandra was one of the few people who genuinely listened and tried to help, and I appreciate her for that. Overall, our experience left me feeling that residents were too often treated like numbers rather than human beings whose families had entrusted this facility with their safety, dignity, and care. If someone you love is staying here, PLEASE stay involved. Visit unexpectedly. Ask questions. Pay attention to their medications, meals, hygiene, injuries, and changes in their condition. Listen when your loved one tells you something is wrong and document your concerns. There are additional details regarding our experience that we will not discuss publicly. Based on what I personally witnessed, what my father reported, and what occurred during and following his stay, I WOULD NEVER ENTRUST SOMEONE I LOVE TO SPRING TREE AGAIN.

This rehab stands out from others we have been too. The staff was helpful and professional. Place…read morewas clean and well maintained. Staff was very approachable. I hope we don't need their services again, but if we do this will be the place.

This rehabilitation center was amazing! They are the reason my dad made an almost 100% recovery…read morewhile he was here for a month. They made sure to give the proper care, physical therapy, and occupational therapy which truly showed how much they actually care for their patients!!

Great team of physical therapists, occupational therapists, speech therapists and a beautiful pool…read morefor aquatic therapy!

I have to say, I LOVE THIS PLACE!!!! If I ever win the lottery, I would, without a doubt, go to…read moreHealth Rehab every day!!! Now seriously, the commitment to each patient's care is unmatched. The therapy environment is VERY positive and high energy and you really feel like you can reach your therapy goals. The owner only hires highly qualified, energetic, positive minded individuals. I have done their land therapy, but I was an aquatic therapy patient for 11 years and have nothing bad to say during that entire time. After getting diagnosed with a new injury, before even leaving the doctor's office, Health Rehab is where I knew I was headed.

My dad started his outpatient therapy here 2 weeks ago for his recovery since the stroke 9 months…read moreago. He said "I really like the way therapists pay attention to my exercise, making sure I'm doing it correctly. The therapists and the receptionists are very kind, motivating and encouraging." I already saw his stability and strength in his legs. Thanks to Rob and Karen! Thanks to Dori, Jen, and Thomas!

I first want to say, the clinical staff at Evolutions are great, they are compassionate, empathetic…read moreand genuinely care about there clients. From the Therapists, to the Nurses and Pysch, they take a heartfelt interest in their clients wellbeing. As for the rest of the staff, there is a lot left to be desired. Aside from a few shining stars the majority of the administrative and tech staff behave as if they don't want to be there and its just a paycheck to them, to outright treating the Clients like inmates, cussing at them, threating them ("if you don't like it, pack your shit and get out") ignoring them by not following up on requests and grievances to total and utter disrespect. I've heard it said "you don't pay for this your insurance company does". I for one take great exception to that as I worked for over 45 years and paid into the system to be able to take advantage of programs I paid for (How dare they say that). Also, when asking a question I was often told "that's not my department or its above my pay grade)??? I would then asked to whom do I need to speak with to get my answer, their response was mostly "I don't know" How do you work somewhere that you don't know? The buck gets passed so much you can't recognize the bill any longer. Which brings me to ownership, The Husband and wife team of Mr. and Mrs. Gedale Fenster, a self proclaimed, "successful podcaster" and "motivational speaker" expounding his wisdom as if he were the next Ghandi, throwing out concepts that have been around for hundreds If not thousands of years. I for one found the man to be boastful, arrogant and disingenuous. They don't have any compassion or empathy for their clients, their entrepreneurial opportunity in this business is their primary reason for entering into this field. Complaints of living conditions go unaddressed, from inoperable washers and dryers to basic maintenance items. They hire drug addicts, exconvicts and alcoholics whom have little to no management experience, other than they were clients, in a field where that should be a priority. They allow clients to "Audition" for jobs instead of going to group to work on themselves or maybe its their way of getting cheap labor. They think by putting "Lipstick on a pig", by purchasing new furniture and putting a fresh coat of paint on it will solve a lot of the issues, think again. Just last weekend one of the units on the second floor of the IOP residence water lines broke and flooded that unit. When the client staying in that unit offered to go buy the necessary parts to fix it and have one of the clients whom are auditioning for a job, fix it the client was told no because the director of facilities said "I'm not going to allow a client to fix a repair, it will be taken care of Monday, and to have the Clients living in that unit put a bucket under it and dump the bucket when it was full, well you can imagine what happened, the downstairs unit got flooded and did a lot more damage than was necessary, if the director would have just let the Clients fix it. That's what you get when you hire incompetentence to run your facilities. Then there's the human care aspect of this, or the lack thereof. They treat clients as insurance payments. I was directly affected by this. I was told this past week that unbeknownst to me I was automatically enrolled in Medicare as I turn 65 on November 11th and Medicare trumps my current insurance "Florida Blue" and was unceremoniously discharged, with no resolution from Evolutions other than "No Dice" you have till Thursday latest Friday to pack up and get out. An unconscionable way to run a Mental Health and Substance Abuse Treatment center. Also, when I was leaving yesterday, I had to leave my bags there for a period until I got settled into a hotel, when I retrieved my bags one of the bags was missing that had all my toiletries and medication in it, after I informed a tech he went room to room looking for it, then my bag suddenly appeared, however, when I got to my destination and opened the bag one of my medications , and some of my toiletries were missing. After calling back to the IOP residence and informing them that some of my things were missing, they did nothing about it. They market themselves as "South Florida's Premier Treatment Center", it's nowhere near that, it's a run of the mill treatment center. I would like to caution anyone, if you are contemplating Mental Health or Substance Abuse Treatment, to do your due diligence and find a more suitable Treatment Center. I would not even rate this with a star, that would be saying they have a glimmer of hope. They also have a sober living facility in Fort Lauderdale where they let former male and female clients live together in the same apartment as couples all the while discouraging coupling, and whom also happen to work for Evolutions in supposedly high ranking decision making positions. Ownership holds no one accountable. What do you expect.

The place is full of bedbugs. I spent 24 hours there and left once I woke up to being eaten alive,…read moremind you I wasn't medicated at all either and the food is below the level of jail food. These are the facts, I wouldn't send my worst enemy here.. oh and if you ask to be removed from their follow up/alimni list they'll tell you "we can't do that".. the audacity of these people it's just a people farm and all they care about is getting your insurance $$$. Lastly when I left after 24 hours they held my valuables hostage, phone, wallet, electronics etc. I had to come back a few days later to retrieve it. Mind you if I was a young girl in Miami Gardens walking around with no way to call for help what an awful situation to put someone in, and don't forget about the rash and bed bug bites all over my body. 0/5 wouldn't Recomended if it was the last rehab on earth.

I truly love Covenant Living! This community is beautiful, and they are constantly investing in…read moreimprovements and updates. My grandparents have lived here for over 15 years on the independent living side, and their building was just renovated again less than two weeks ago , they really stay on top of keeping everything fresh and well maintained. Everything is within walking distance, and the wide doors and hallways are thoughtfully designed to accommodate walkers and wheelchairs with ease. The staff are consistently friendly, the public areas are spotless, and security is always kind and welcoming when you come to visit. Parking is plentiful, with both paved spots and shaded parking available in front of buildings under the trees. The food is delicious, and the dining plan makes daily life easy and enjoyable. You can grab a quick order at the bistro or sit down for a more traditional restaurant-style meal. There are daily activities -- with even more during the holidays and different seasons -- and they decorate beautifully for every occasion. The rooms are lovely, bright, and comfortable. Light housekeeping is included, along with many other customizable service options to meet individual needs. It's a thoughtfully run community that truly feels like home.

Response times when patients need to use the bathroom. 45…read moreminute wait is the norm. Push the assist button and then just wait!!

If I could give Nspire zero stars, I would. Do NOT bring your loved one here…read more My father is a resident at Nspire, and what I've witnessed is absolutely heartbreaking and unacceptable. He has fallen multiple times and was left lying on the floor--naked and alone. Not only is this undignified, but it's also dangerous. He cannot feed himself, yet staff routinely drop off his food and walk away. The meals sit untouched and grow cold because no one assists him. On one visit, I was there for over six hours--not once did anyone come to change him or check on him. The nurses? Sitting at the desk. The aides? Overwhelmed or indifferent. When food was delivered during my visit, the aide casually said, "You can feed him." When I asked who would feed him if I wasn't there, she responded that she had other residents to tend to. Unacceptable. The room smelled horribly of neglect, and when concerns are raised, the excuses pile on: "Our backs hurt," or worse--suggestions that we hire a private nurse on top of the Medicare, Medicaid, and Social Security funds they are already receiving for his care. This is not just poor service--this is neglect. Nspire is failing its most vulnerable residents while collecting substantial payments. It's time for lawyers, advocates, and health care authorities to take a hard look at what's really happening behind these doors. Our seniors deserve better. My dad deserves better. Enough is enough.

Nurses don't care it takes them a half an hour to answer the call buttons thre are bugs crawling on…read morethe floor food is bad lf you care about your loved one don't bring them here.

The two PT's running this are professional, actively involved with their patients, and are results…read moredriven. They are experienced, multi-task, work well together and are polite and honest. - I have to give them 5 stars because the previous PT I went to sent me to a corner and said do this and never came back, and this place is the opposite of that, and as a result I got stronger relatively quickly and my injured area heal perfectly. - You do have to listen and follow instructions to help yourself, they can't do it all for you, as long as you are dedicated to helping yourself this is a good place for assistance to get to feeling better.

if physical therapy is what you need, i would definitely recommend this place. I went here to get…read moretherapy for my shoulder. They are very professional and personal and have your best interests at heart. They seemed very committed to my progress and not looking to just sign off and collect a paycheck. I was very skeptical about physical therapy before i went here. They changed my mind as they were able to help me tremendously.

I think the community should know how unethical the billing practices are at Trinity Health. I've…read morehad 10 PT visits and the Trinity Health Billing dept wants to overcharge me and force me to pay over $600 / session the insurance gouging rate which is well over the walk in rate of $100 / session. Look at these rates people - this is the balance they defer to patients after the insurance pays them the fair amount. I expect more from a non profit Catholic hospital. The care I was given by the therapists was professional - this review is about the exorbitant charges they expect and I would advise people to go outside of a hospital platform.

The quality of care here is good and has kept me going!…read moreEmails, texts and phone calls will not let you forget an appointment starting a week out up until the day you arrive.