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    Ronald McDonald House

    5.0 (1 review)
    Open Open 24 hours

    Services - Ronald McDonald House

    Community Service/Non-Profit

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    7 years ago

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    Pet It Forward Foundation

    Pet It Forward Foundation

    5.0
    (1 review)

    Pet It Forward/Gina deserves the award of the year from our household! We have a precious…read more(ShihTzu) little girl named Princess who desperately needed to be seen by a VET ASAP because I thought she was having a seizure & have bloodwork done due to something she got into. Frantically I called Gina & to my surprise she started making calls for me. Not only did she help find somewhere affordable to take Princess, but stayed in communication w/me the entire trip as well from beginning to end. Even during the VET'S actual visit, to ensure that we received excellent care @11pm at night. Which we did & Princess was able to come home with/a clean bill of health after the scariest night ever! Without Gina walking me through this, idk what I would have done. It's not often that you call a complete stranger & the person on the other end, ends up being an Angel! Gina words truly cannot express to you what you've done for our family. I will certainly not ever forget & will shout from the rooftops that there is certainly still hope for our pets through folks like YOU. P.s. Pretty sure you'll be wearing a cape when we finally meet! #petitforward #shihtzuluv #angelsindisguise

    From the owner: Pet It Forward is a non-profit foundation that helps keep pets and their owners stay together! As…read morea 501(c)3 status Pet It Forward helps pay a portion of vet bills, food, spay and neuter to the less fortunate in the Jacksonville, Fl area. (other areas soon to follow) Looking for a great cause to support? Donations of any amount are always welcomed and appreciated! Together we can help the less fortunate to not have to make the heartbreaking decision to have to surrender or rehome their beloved pets due to financial difficulties. Helping one paw at a time!

    Jacksonville Humane Society

    Jacksonville Humane Society

    3.4
    (100 reviews)

    Adorable animals in here and bigger than I thought it was going to be! I love how you can pet the…read moreanimals. A lot of dogs!!

    Do not come here. I…read moreadopted a 2 month old kitten from here. The day I met him, he was fearful but otherwise seemed healthy. The one thing that stood out was how visibly dirty he was. His fur was matted with grime and dirt. He was a stray, so I assumed he would be cleaned before being sent home with an adopter. I was told to come back in two days because he needed to be neutered. Two days later, I returned to pick him up. While waiting, I sat in front of his cage and watched him throw up. He looked extremely sick. I informed the front desk and decided to come back later. The shelter was closed the next day, so I returned the following morning. He looked even weaker and visibly ill. I assumed he was simply recovering from surgery. I have cared for cats after surgery before and know what normal recovery looks like. What I could not understand was why he was still filthy. He looked exactly as dirty as the day I first met him. He also had a known flea problem, yet he looked like he had gone through the entire process without ever being properly prepared for adoption. Seeing him in that condition did not make me feel confident that he was receiving the care I was told he was getting. I was assured the fleas were not a concern and that he was a perfectly healthy kitten who had received all necessary vaccinations and care. I was sent home with him that day. The next morning, my house was infested with fleas. Not a few fleas. They were everywhere. He was constantly itching and being bitten. I found fleas in my kitchen, bathrooms, bedroom, and even my car. I had to treat my entire home while caring for a recently neutered kitten who could not be bathed normally. He suffered because of a problem I was told was not an issue. Within two days of bringing him home, everything went downhill. He stopped eating. Then he stopped drinking. Then he stopped moving. He would stand unsteadily, lower his head toward the ground, and remain there completely unresponsive. I remembered being told to bring him back if anything went wrong after surgery, so I did exactly that. Instead of receiving help, I was told these issues were not pre-existing conditions and that I needed to take him to a veterinarian. So I did. The veterinarian was appalled that he had been allowed to go home. The exam revealed a 104 degree fever, severe dehydration, infection, mild anemia, and neurological symptoms, including seizures. Seizures. In a 2 month old kitten I had adopted less than a week earlier. I spent $255 on the exam and bloodwork alone, and he needed even more treatment than I could provide. That not including the 30 dollar flea treatment for my home and the Capstar medication worth 43 that I bought. This should never have happened. When I brought the veterinary records back to the shelter, I expected concern, accountability, or at least an explanation. Instead, I got excuses. The person assigned to speak with me repeatedly explained that she was not a veterinarian and could not answer many of the medical questions I was asking. That left me wondering why she was handling a complaint involving a critically ill kitten who had just been adopted out. The final conversation left me disgusted. I was told I could either pay for treatment myself or surrender him. I chose to surrender him because he clearly needed more medical care than I could provide. Almost immediately after signing the paperwork, I was told, "Just so you know, if we can't help him, we're going to euthanize him." I had spent the previous week trying to save this kitten, paying veterinary bills and treating my home for fleas, only to be told that surrendering him might mean he dies. When I asked why he had been sent home with me in the first place, I was told they did not have the neurological resources necessary to identify conditions they could not immediately see. I could have been told he needed additional monitoring before being adopted out. Instead, he was sent home while suffering from anemia, infection, dehydration, fleas, and seizures. I was also told it was better for him to be in my home because the shelter had too many animals to closely monitor them all. That statement alone says everything. He was adopted out before anyone knew or bothered to find out how serious his condition was. Anemia. Fleas. Dehydration. Infection. Seizures. What a memorable adoption experience. Instead of focusing on moving as many animals through the system as possible, make sure the animals being adopted are healthy enough to survive the process. The lack of concern shown throughout this entire situation was shocking. Disgusting disregard and recklessness of the wellbeing of a helpless animal. I have attached photos from the day I brought him home and videos from my final day with him. Yes they're unnecessary and should be private, but words alone do not show what me and the poor guy had to go through. My boy deserved better. "Humane society." How ironic.

    Ronald McDonald House - nonprofit - Updated June 2026

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