Working with the Kitten Foster Army is a joy! The staff makes it easy to foster fail, or just enjoy a few weeks with a sweet new kitten before they reach their forever homes. Scheduling is generally easy, though weekend clinics can get busy. We appreciate the service the Humane Society provides to our community. read more

I called them 4 times over a one week period. They never answered the phone. I left three voice mail messages, explained I have cancer, I'm sick, my dog is sick, I need to talk to somebody, please return my call. NO RETURN CALL....NOTHING. Terrible servic. read more

Adorable animals in here and bigger than I thought it was going to be! I love how you can pet the animals. A lot of dogs!!

(Photos were taken when he was alive) On Thursday, July 30th, we took our fostered 4 day old kitten to the clinic due to what appeared to be an infection on his umbilical cord, a pustule on his tummy, bright red skin/bloated and constipation. To start, we were brought into the room without the kitten so we couldn't point out any issues or see how in depth they examined him. The vet tech came back in and LITERALLY said and I quote, "He's just built weird. His stomach is just funky looking." We continued to ask in depth questions about each issue he had and was told the pustule was "probably an ant bite", the umbilical cord "was NOT infected" and his bottom would be fine even though he prolapsed from constipation. We asked about treatment and were told to just keep the area dry and THAT'S IT! No medication, no tips in case anything opened up, and left with no answers. All we could do was keep the area as clean as we could. Yesterday, Monday August 3rd, the kitten became lethargic and started crying in pain. He could barely move without meowing in pain so he was taken to an emergency vet where they informed us that the infection was deep and he went septic. Nothing could be done at this point so we had no other option but to euthanize him so he wouldn't be in any more pain. This was a very traumatic and upsetting experience in so many ways. The absolute neglect and trauma we experienced feels inhumane ironically. I've been so devastated and can't believe everything that's happened. Had we gotten proper treatment, he would still be here and wouldn't have been suffering in pain. Absolutely disgusting, horrible and careless staff. Will NEVER be fostering through Jacksonville Humane or using their vet services ever again. Worst experience of my life. read more

Jacksonville Humane Society - Animal Shelters Near Me - Jacksonville, Florida

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Do not come here. I adopted a 2 month old kitten from here. The day I met him, he was fearful but otherwise seemed healthy. The one thing that stood out was how visibly dirty he was. His fur was matted with grime and dirt. He was a stray, so I assumed he would be cleaned before being sent home with an adopter. I was told to come back in two days because he needed to be neutered. Two days later, I returned to pick him up. While waiting, I sat in front of his cage and watched him throw up. He looked extremely sick. I informed the front desk and decided to come back later. The shelter was closed the next day, so I returned the following morning. He looked even weaker and visibly ill. I assumed he was simply recovering from surgery. I have cared for cats after surgery before and know what normal recovery looks like. What I could not understand was why he was still filthy. He looked exactly as dirty as the day I first met him. He also had a known flea problem, yet he looked like he had gone through the entire process without ever being properly prepared for adoption. Seeing him in that condition did not make me feel confident that he was receiving the care I was told he was getting. I was assured the fleas were not a concern and that he was a perfectly healthy kitten who had received all necessary vaccinations and care. I was sent home with him that day. The next morning, my house was infested with fleas. Not a few fleas. They were everywhere. He was constantly itching and being bitten. I found fleas in my kitchen, bathrooms, bedroom, and even my car. I had to treat my entire home while caring for a recently neutered kitten who could not be bathed normally. He suffered because of a problem I was told was not an issue. Within two days of bringing him home, everything went downhill. He stopped eating. Then he stopped drinking. Then he stopped moving. He would stand unsteadily, lower his head toward the ground, and remain there completely unresponsive. I remembered being told to bring him back if anything went wrong after surgery, so I did exactly that. Instead of receiving help, I was told these issues were not pre-existing conditions and that I needed to take him to a veterinarian. So I did. The veterinarian was appalled that he had been allowed to go home. The exam revealed a 104 degree fever, severe dehydration, infection, mild anemia, and neurological symptoms, including seizures. Seizures. In a 2 month old kitten I had adopted less than a week earlier. I spent $255 on the exam and bloodwork alone, and he needed even more treatment than I could provide. That not including the 30 dollar flea treatment for my home and the Capstar medication worth 43 that I bought. This should never have happened. When I brought the veterinary records back to the shelter, I expected concern, accountability, or at least an explanation. Instead, I got excuses. The person assigned to speak with me repeatedly explained that she was not a veterinarian and could not answer many of the medical questions I was asking. That left me wondering why she was handling a complaint involving a critically ill kitten who had just been adopted out. The final conversation left me disgusted. I was told I could either pay for treatment myself or surrender him. I chose to surrender him because he clearly needed more medical care than I could provide. Almost immediately after signing the paperwork, I was told, "Just so you know, if we can't help him, we're going to euthanize him." I had spent the previous week trying to save this kitten, paying veterinary bills and treating my home for fleas, only to be told that surrendering him might mean he dies. When I asked why he had been sent home with me in the first place, I was told they did not have the neurological resources necessary to identify conditions they could not immediately see. I could have been told he needed additional monitoring before being adopted out. Instead, he was sent home while suffering from anemia, infection, dehydration, fleas, and seizures. I was also told it was better for him to be in my home because the shelter had too many animals to closely monitor them all. That statement alone says everything. He was adopted out before anyone knew or bothered to find out how serious his condition was. Anemia. Fleas. Dehydration. Infection. Seizures. What a memorable adoption experience. Instead of focusing on moving as many animals through the system as possible, make sure the animals being adopted are healthy enough to survive the process. The lack of concern shown throughout this entire situation was shocking. Disgusting disregard and recklessness of the wellbeing of a helpless animal. I have attached photos from the day I brought him home and videos from my final day with him. Yes they're unnecessary and should be private, but words alone do not show what me and the poor guy had to go through. My boy deserved better. "Humane society." How ironic. read more

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I've supported JHS for over a decade but finally had my first experience as an adopter with them, and it went wonderfully. My spouse and I decided we were ready to bring a cat into our home a couple years after our senior cat passed away, and we headed to JHS to start seeing if any cat felt like a match. The facility is beautiful and clearly designed to minimize stress as much as possible for the animals. The front desk employees were friendly and told us to look around, so we did. We wanted an adult cat, and we found that -- at least on this visit -- they were all in a special "citrus suite" that required accompaniment by a counselor since cats can be a bit spicy. It was about 30 minutes before closing at this point, but we were assured that we wouldn't be rushed out with closing and to take as much time with the cats and counselor as we wanted. Once our lovely counselor Charly was ready, she took us into the suite and started talking to us about the cats. She had detailed information about each and talked to us about what we were looking for, what our home was like, whether we had children or pets, and whether we had experience with cats. It felt very friendly but also like a good two-way evacuation (us of the cats and JHS of us), which I appreciated. One cat ended up showing interest in us pretty quickly, and we spent about 20 minutes with her. Spoiler alert: she's sitting on the couch with me now at home. Back to that day: we said we wanted to adopt her, and Charly got her into a travel box and had us wait for a few minutes at the front while she got paperwork together. She brought us our new family member and a big folder with important dates for follow-up vaccines, medical information, and even some coupons. Once we got home, they even sent us some more photos that had taken of our new cat during her time at the shelter, and the online tool they partner with was useful, too. It was definitely a great experience, and it reaffirmed my belief that the work of JHS is one of the best things about this city. read more

Jacksonville Humane Society - Cat! - Animal Shelters Near Me - Jacksonville, Florida

This is an awesome Humane Society and you can tell they care about pets! It is so spacious and clean and beautifully laid out. The lady at the welcome desk was very informative. read more

Jacksonville Humane Society - Animal Shelters Near Me - Jacksonville, Florida

If I could give zero stars, I would. If you're considering fostering through Jax Humane Society, be prepared for the possibility of receiving sick kittens that may not have received adequate care. We originally fostered two kittens and brought them in for adoption. While we were there, we were asked to foster two additional kittens, Ladybug and Grasshopper. Ladybug arrived with what appeared to be an untreated eye infection and was covered in fleas. We later learned neither kitten had been given flea treatment. Grasshopper also had fleas but otherwise seemed healthy. After about a week, Ladybug had started gaining strength and eating on her own. When we brought her in, we had finally received an email from Jax Humane Society, but by the time we got there, she had already passed away. Two days later, Grasshopper suddenly became lethargic, stopped eating and meowing, developed severe diarrhea, and could barely move. We took him to Jax Humane Society and expressed concern that he may have contracted the same illness as his sister, but our concerns were dismissed as dehydration. Within hours of bringing him home, his condition rapidly worsened, and he passed away after the clinic had already closed. This experience was heartbreaking. In our case, we felt our concerns were not taken seriously, and there was no emergency phone number to reach anyone after hours--only email communication. Based on our experience, I cannot recommend fostering or adopting through Jax Humane Society. No family should have to go through the trauma that we experienced. read more

I had to surrender our sweetheart today. But I must share that my process of surrendering was extremely traumatic. We were under the impression that surrendering was based upon an evaluation and that we would be told along the way what to expect. This was not the case. We arrived to the Pet Care Center. We were greeted then placed in a room with Violet. We were given the surrender paperwork then told to bring it back to the desk. When the lady came in to "assess" Violet. She had us to put the new collar and lead on her. Then she said she would like us to walk her back out into the main area and she would meet us out there. She met us in the main area and took the lead. As she was taking the lead and taking Violet to the back my daughter was getting what I now know is the last pets on our beloved girl. I told my daughter to relax because they were doing an assessment and she should try to stay out of the way so they get the correct read. We waited in the room as instructed when the lady came back to the "veterinary door" at the back of the room and said "she did well, you guys are free to go" then she slams the door in our faces. We never got to tell our dog goodbye... she didn't gently tell us what the process would look like. That they would be taking Violet from here, are you interested in seeing her anymore? Nothing! We are devastated! And to top it all off I told my daughter to stop getting those last pets on her dog because I thought she would have another chance. I have NEVER experienced such inhumane treatment around pet care in my life. I went all the way back to my home on the Northside and decided that I just couldn't let this go. I returned to your clinic in rush hour traffic and explained to the people at the desk what happened and they apologized and said they would tell a manager as this should not have been handled in this way. But the damage has been done. Our dog was taken out of our hands and we got a door slammed in our faces as our final memories. I ask you the same thing that I asked the people sitting at the desk in the pet center, please tell our sweet Violet that we love her and please give her some pets and hugs from us. Please give her what we never got the chance to give her- a goodbye. Thank you for listening, read more

The Jacksonville Humane Society is an amazing, nonprofit organization that strives to save the lives of hundreds of animals every year. The wonderful staff members work hard to take care of all of the animals, find them homes and provide a safe and enriching environment for them in between. This is a great place to adopt or foster for. I would give 10 stars if I could. Thanks jax humane! read more

It was fun I got to she a hole bunch of dogs and cats and animals are my favorite and the staff was nice and nice value and had nice service

I adopted two cats from here and I really appreciated the services they offered before we brought the babies home! The space is beautiful and I love their Dog Day Out program giving their dogs some wonderful experiences! read more

Took my elderly uncle there to adopt an adult cat. Greeted promptly and only had to wait 15 minutes for an adoption assistant who assisted us in identifying an appropriate cat. She was able to give us a full background on the cat which was very thorough. The facility was spotless and there were no noticeable odors. Quite a few senior volunteers were rounding on the various rooms making sure the cats had clean water, food and litter boxes. We were successful in finding the right cat! Would definitely recommend a visit to this center! read more

I adopted a 5 month old dog lab/pit mixed Around the end of September of this yr The dog was a little aggressive when playing with her but I took it as she was still in her puppy stage October 9,2024 she was sitting at my feet while I was at the kitchen sink, I turned suddenly,she grabbed ahold of my leg .I fell to the floor, she and she wouldn't let go I slowly pulled her off of my leg and got up .As I did she jumped and bit my thigh Thankfully I was able to grab her by the collar and put her in my laundry room so I could call an ambulance If it had a child being attacked , the child would have probably been killed . She was taken back to the humane society, only because animal control was closed due to the storm Humane society now has her up again for adoption and I was everyone to see a picture of this dog so that it's not adopted out again read more

Jacksonville Humane Society - Her name was Ada - Animal Shelters Near Me - Jacksonville, Florida

So happy for them that they were able to build their new facility! We had visited their old place several times, and the building were old and depressing. The new one is bright, open, and cheerful. I am happy that Jacksonville has this No-Kill facility! We came here to visit the cats and kittens. The volunteers are friendly and the got out some kittens for us to snuggle. We also brought our rescue cat here for surgery, and all went great with that. read more

Jacksonville Humane Society - The cat rooms have fun climbing areas and indoor/outdoor areas. - Animal Shelters Near Me - Jacksonville, Florida

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Clean establishment. Tons of parking. As soon as you walk in you are greeted by staff. They're all smiles and offer to answer your questions and even give you a tour! The big dogs and small dogs are separated as are the cats. Every breed you can imagine comes through looking for a forever home. The cats have play rooms, with lots of toys, mazes and boxes to keep them busy. It's a lovely place to enjoy cat therapy . The dogs can be walking around with permission to assure they pick the right family. We already have 2 rescues at home but enjoy visiting here on occasion. Great place to go for your next fur baby! read more

Jacksonville Humane Society - Animal Shelters Near Me - Jacksonville, Florida

Thank you, JHS and Dolly's dreams. You made our dream come true with Sheba. She's living the lifestyle now. read more

Jacksonville Humane Society - Living the dream. - Animal Shelters Near Me - Jacksonville, Florida

I adopted a kitten from here that was only two months old. They required him to stay an extra week so they could neuter him and deworm him because he had all sorts of worms. When I was able to pick him up a week later they told me he was worm free and he was incredibly skinny.. a day later after already being exposed to my other cat and my dog, he was pooping out LIVE tapeworms and he had fleas.. Ended up spending about 1000$ in vet bills on all of my animals because it spread like wildfire. Wish there had been a better checkup on his health because I trusted the vet here. On the other hand I know it's hard since there are so many animals at a shelter so it was mostly my fault exposing him to my other animals before I knew his exact health away from the shelter. The people here were very kind, adoption was easy, and overall I would recommend them. Adoption from a shelter can always come with its surprises. read more

Jacksonville Humane Society - Kitten adoption - Animal Shelters Near Me - Jacksonville, Florida

Customer service 0/10. I mean horrible. How would I know I want to adopt a beautiful dog without being able to interact with them, when they're able to be seen? I don't know who is in charge of the staffing here for the front desk but it's absurd for the attitude. They make it very unpleasant to adopt. I ask why can't I meet the dog so I can see if it's a good fit? They said "it's very stressful for the dog to come in and out the kennel" which I totally understand, then why offer dog days? Contradiction at its finest!! Anyways beautiful place, beautiful animals, horrible staff read more

My partner and I dropped a beloved stray kitten we had been attending to the care of, having become acclimated to us, and generally putting our love into. We had noticed that he had a puncture wound under his neck and became gravely concerned about his well being. We brought him in and bathed him, cared for the wound but ultimately decided it would be best that we take him in somewhere to be seen in a last minute emergency. I was worried the wound would become septic. Upon arriving at JHS we were greeted by a courteous (and seemingly caring) receptionist who helped us with providing the necessary information. We explained why we were bringing him in. We expressed that we had every intention to adopt him into our home after he was cared for. They insured us that we will be the ones contacted when the procedure was complete, and when he was available to be picked up. They took it upon themselves to neuter, vax, and deworm him. Few days went by and after not hearing anything for sometime (we tried calling several times and were never able to get through) we decided it would be best to go up to the facility to be given an update. Much to our distress, our beloved Chester we'd just spent the last 5 months acclimating him to us, was adopted out. The entirely opposite handling of what was assured to us. We were informed initially that he would be technically considered a trap and release, instead of him being released to the street we came upon him, he was to be given to us. The staff was incredibly insensitive, insulting by refusing to refer to Chester by the name we gave him, the technician which brought us into a exam room to speak to us was cold, callous, and generally emotionless as they informed us "to make things easier to understand for this purpose I'll refer to him by the name given to him here. Rivault" We were lied to, taken advantage of, mislead and taken advantage of entirely. Whether this error in documenting happened as a result of the receptionist who lied to us and said that this whole process would be possible and painless, or the doctor of which the receptionist blamed having said the doctor made the call to place our kitten up for adoption, the matter remains the same. Essentially a kitten napping. After informing the appropriate people of the experience we had, we were assured that the family who adopted him would be contacted and made aware specifically that a mistake was made. A family is grieving. Instead what we got was a call to inform them that they had another family who was very interested in adopting him. (Completely removing themselves from admitting any guilt or blame.) This whole experience could have and should have been avoided. Due to the extreme negligence of JHS and their troublesome technician we are a grieving family missing what had become a piece of our unit. Shame on JHS, and I sincerely hope the negligent staff responsible is determined and appropriately reprimanded if not fired. Anyone who is having the privilege to be working in close proximity to animals needs to have a far better manner and demeanor when having to deal with heartbroken families. Disgusting, despicable and abhorrent. I'd never consider supporting this business again. read more

Jacksonville Humane Society - Chester - Animal Shelters Near Me - Jacksonville, Florida

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Had an exceptional experience. Adopted a feral kitten I brought in earlier. She was the runt out of the 3 brought in, adorable and she loves people, She was given a humorous name of Big Caesar by the staff because of her tiny statue and her high energy. The staff member Erin, was or assistant and she was outstanding, professional, very informative, enthusiastic and adorable herself. The facility was state of the art. read more

If you want to help animals by volunteering, JHS is a great place to go. They have many areas for you to volunteer. If you like cats, there's that. If you want to walk dogs, you can... and they will guide you through training and anything else you need to know. Now for adoptions, they have good staff to guide you through the process and seeing a dog or cat go to their humans is always a plus. My dog isn't from there nor my cats, but I do encourage you to check JHS out if you are interested in a pet, especially the cats. They have nice group rooms for them. Just keep in mind kittens get adopted quickly but also there are adult cats who would love a home too. read more

We love the Jacksonville Humane Society! We have adopted two kittens from them over the last five years. The Humane Society has an amazing facility for dogs and cats. We visited for the "Cat Cafe" event. For a $15 cover charge, we had coffee and doughnuts (from Mini-Bar) and a chance to play with a bunch of awesome kittens. We were in the second group that day. The staff said a bunch of kittens were adopted that morning. After being upstairs for the cafe, we went downstairs to visit more kitties. There were a number of older cats that needed families to love. The Humane Society also has a wonderful and affordable animal hospital. All of our cats have been treated there. read more

Jacksonville Humane Society - Animal Shelters Near Me - Jacksonville, Florida

I strongly suggest the adoption department I adopted my storm from them and they were amazing 5 stars for them! But the poor experience i had with his heart worm treatment was just sad. I took him in Tuesday with all his things (food portioned out for the two days, medication for anxiety and his blanket and stuffy) I told him the measurements for his food and the medication was for the night because he has separation anxiety and does not like being in a kennel and the stress of being there in general. When i picked him up they informed me that everything went well and he had no anxiety and was fine. When the brought him out his nose was torn up from most likely trying to tear out of his kennel (he had dine that also in the past when i first got him so that how i was able to assume that is how he 90% most likely got it. Also he smelled like poop and pee and was covered in it. When they handed back his belongings his food and meds were untouched when the lady said that he ate all his food and when i asked she quickly changed to that they gave him kennel food when i specifically asked them to give him his own food he has a sensitive stomach. Also they gave me back his blanket covered in poop and pee! Overall i was very disappointed I definitely would have never left him overnight if this was the case of how they were gonna treat my poor pup. Other than this case this heart worm treatment seemed to have gone well and was very helpful with how to continue his discharge care and instructions. Here is also a picture of my boy! read more

Jacksonville Humane Society - The dog I adopted from them....storm - Animal Shelters Near Me - Jacksonville, Florida

My dog Tony Elliott has been coming here since we adopted him from the Humane Society a few years ago. We naturally took him here as a patient. They nursed him through heartworm treatment and after care and were absolute angels. To say that my dog loves them would be an understatement. Our new dog, Georgia Lee, was not adopted through a normal source, but we still brought her here for her spaying and all her vaccinations. They treat her with the same love and care that they do my big rambunctious meatball of a dog. The veterinary services building is still relatively new so it is spotlessly clean and in good shape. The bathrooms are roomy enough to bring your pet in with you when you go. Everyone who works here is gentle and sweet and will take their time to sit and explain things to you, no matter how silly you feel they will treat you with respect for any questions you ask. I've compared prices with other places and JHSVS is comparable but their profits go back to taking care of our community's animals, so between the awesome workers and the service they provide to Jacksonville, it is worth my time to drive over the river out here. read more

Jacksonville Humane Society - Veterinarian Services building - Animal Shelters Near Me - Jacksonville, Florida

One of the best Humane Societies I have ever been to. It runs so smoothly. Everyone who works there is so friendly and you can see how much they love all the animals. The adoption process was fairly simple. Excellent place. If you have room in your heart and home for a furbaby or two...I highly recommend Jacksonville Humane Society. read more

Most AWESME place, ever!! I adopted Henry during adoption week! It was a busy place! The people are fabulous, and the animals are all well cared for and loved. read more

Jacksonville Humane Society - Animal Shelters Near Me - Jacksonville, Florida

We've been using Jacksonville Humane Society Veterinary Services for years now, for vaccinations, minor things, well visits and I have always been happy with their prices, staff and service. The staff is kind and compassionate and really love what they do. I recently adopted a kitten from the adoption side of things, who had undergone extensive vet care, daily monitoring- because she had been adopted and returned malnourished and sick. A team came in to talk to me about her care, treatment and what to look for when taking her home. Tilly is healthy and thriving at home. And my other cat- Gaelic, had been in before the holidays and they advised us he needed dental work soon. Yesterday he got all he dental work done in one fail swoop. The office was great on communication and even reached out to left me know my cat was behind on schedule- so I didn't drive out there to sit and wait. I met one of the Veterinary doctor- I believe she said her name was Erin Green and she was just so easy to talk to and I was so happy my cat was in her care. Fat cat is recovering and taking his meds better than I could have hoped! Until next time~ read more

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I went in today to look at dogs and within 5 minutes of being there I got bit by a dog. I went to the front desk to tell them and they didn't even care she gave me a bandage and that was that. I had to fill out paperwork about the incident and they didn't say anything else and went on with their day. read more

Jacksonville Humane Society - Animal Shelters Near Me - Jacksonville, Florida

What a beautiful facility! And it's so clean and colorful and inviting. The signage is sufficient so you can find what you are looking for fairly easily, which is good because no one was around to offer help or for me to ask any questions. The lack of customer service is the only reason this review is getting 4 stars instead of 5. Cats are on one side of the building in spacious cat rooms with lots of enrichment opportunities and different options for relaxing, which most of them were doing. Dogs on the other side of the building mostly, except a handful that are in rooms in the middle and maybe the smaller dogs are in the middle too? It was kind of confusing and no one was around to ask. Most recently I came in for the "Dog Day Out" program and took sweet Gala out for some fun! We went for a walk and hung out on the patio at Sonic. We stopped at Pet Supermarket for a badly needed bath! It was fun and I will definitely be going back for another visit! read more

Jacksonville Humane Society - Gala at Castaway Island Preserve - Animal Shelters Near Me - Jacksonville, Florida

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I decided a wanted a puppy and tried the Humane Society for the first time. I heard horror stories of interactions with Humane Societies. The lady at the front desk was nice and directed us to the dog cages. The new facility was clean and the animals looked taken care off. I selected a dog named Reya, I went into the briefing room where Emily helped go over Reya's behavior notes, medical notes, etc. Emily was the sweetest! She was super helpful, knowledgeable, and willing to answer any questions. Currently I'm doing the 3 day overnight trial but I definitely will be adopting her! Her new name will be Champagne . I'm very pleased with my decision. read more

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Staff really know what they're doing DON'T HESITATE TO ASK QUESTIONS!!! they have known the dogs and cats longer than your quick visit. They offer some leashes and collars to buy if you forgot to bring with you when you adopt. They have tons of opportunities to volunteer and also adopt at discounted prices for special events and such. Also have spacious kennels. Donate and volunteer if possible! Here is a pic of a sweet boi named Tucker: read more

Jacksonville Humane Society - Info on the kennels - Animal Shelters Near Me - Jacksonville, Florida

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We have adopted 2 amazing kittens through this organization. They care for their cats and make the process so easy to bring home a new family member. We love our pets and are thankful for this humane society for all the work they do. read more

Jacksonville Humane Society - Black kitten - Animal Shelters Near Me - Jacksonville, Florida

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me and my son Elias went to the Humane Society to pick out a dog on Friday. Everything was fine over the weekend today. I do not have my small dog because he attacked her and she had to be euthanized. I never want to get another dog from here they lied they said he was OK with other animals and children that wasn't true. He attacked her and unfortunately she couldn't make it. She had brain laceration bleeding in the brain. It was horrible and me and my kids had to witness it. I had to lock my grandson in my bedroom because I didn't know what else he was going to do, but he attacked my small dog and y'all have proved to me that y'all are horrible and y'all lie just to get those animals out of there his name is Rex. He is the reason I do not have my dog cricket read more

I found a tiny kitten that had been abandoned by its mother and needed medical treatment. When I took him to the HS, I made it very clear that I would like to adopt him if he survived. I was told that I would be informed of his progress. The next day, when I had not heard from them by 5pm, I feared the worst. I contacted them and was told that he was not only better but available for adoption. However, instead of contacting me first as they said they would do, they posted his picture on their website. He was adopted within the hour of my contacting them, and I did not make it there in time. I was not only outraged, I was very sad, because I had already formed a bond with the kitten. I thought their behavior was underhanded and unethical. read more

This is easily one of the nicest shelters I've ever seen, and I've been fostering and working with shelter animals for over 15 years. The building is large, clean and comfortable. All of the animals are in good sized kennels that are cleaned regularly. I frequently see the dogs being taken out on walks, given treats, toys and attention. All of the staff are so kind and great to work with. You can tell they all really care about the animals here. Another big plus is how affordable they are! My adoption fee for my adult dog was only $50 plus $20 for the rabies tag (something the county requires). I love Jacksonville Humane Society and highly recommend looking here for your next pet! read more

At this time, Veterinary Services have been suspended for the public, per recording heard today.

I couldn't be more mad and sad right now. I went to the Jacksonville humane society looking for a cat, I've checked online and gone in person every couple days. I had finally found a cat that was perfect for me and my family! My mom and I spent 45 minutes with the cat playing, learning his little quirks and lots and lots of snuggles. We had grabbed the cats information so nobody else could get his name to try and adopt him, we had finally decided this was the perfect cat! I took his information to the counter to adopt him and was told his adoption was "in process" I was devastated. I spent all this time falling in love with a cat I could not get. And it could of been avoided 100% if their would of been an "I'm adopted" slip in his paperwork!! I wouldn't of taken the time but I did. When asked why their wasn't an adoption slip they said "they didn't get around to it".. for 3 days? For 3 days you "didn't get around to it" I visited Murdock 3 days in a row hoping I could find a loophole to bring him home, and never once did I see an adoption slip in his paperwork. So did you not get around to it or did you just not care. So thank you Jacksonville humane society for breaking my heart. I sat and cried in your cat room today mourning a cat I can no longer snuggle. read more

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9 years ago I switched from Herschel's because the new vet almost killed my pup. In desperate need to have her seen and taken care of immediately, I tried the Humane Society. I was astonished at how nice the facility was, it looked just like the waiting rooms at most medical centres and we were greeted right when we walked in by a pleasant and welcoming staff. They were really amazing. However, over the last few years, it is impossible to get an appointment or any service unless it's in regard to kittens, that's all the women are ever concerned with. read more

JHS is extremely efficient and cost effective. I have a 3-month old puppy and took her here to get her first round of boosters, rabies vaccine, etc. Due to COVID-19, they are only doing curbside service but it is very efficient and I have no complaints. The staff are so polite and treat my dog so well that I think this will be the vet we take her to from now on. I love the prices here as well. It is $18/vaccine, but keep in mind that if you live in Duval County you also have to pay a $20 licensing fee when you give the rabies vaccine. It is also $35 for a wellness exam. At my dog's first appointment, they also gave us a free puppy pack which is a combo medication for fleas and parasites. For a spay surgery it is $150 and I believe that price is all inclusive for the pre-surgery appointment, meds, etc. How curbside service works: They do appointment only.You park as close as you can to vet services and check in at a tent. They will come out to your car and pick up your dog. The vet will call you after they examine your dog and update you on anything they found and answer any questions you have. The vet who examined my dog was so helpful and nice in answering all of our questions. Afterwards, they take your dog back out to you and you complete your payment. The whole process took about an hour from our appointment time. 10/10 recommend JHS veterinary services and we will be taking our dog here for her spay surgery and future vaccine appointments. read more