In June 2021 on a Sunday, my dog suffered what appeared to be a neurological related episode with severe head tilt, rapid eye movement and unstable mobility. What appeared to be a neurological issue, I called every 24 hour vet center and none had access to a neurologist either by phone or in person. Most were not helpful and informed me there was probably little they could do. On my own, I called every vet neurologist within 3 hours of my home. Not one returned the call with the exception of Dr. Scheuler who returned my call within 10 minutes. I explained what happened and he advised me to go to a 24 hour emergency center so he could get stabilized and he would see me at 8:00 a.m. the following morning. I did so; the 24 hour facility was accommodating, but intimated that it appeared there was not a lot of hope. I left with my pet and medication. The next day, we drove to Westminster, Md, a 90 min trip. Dr. Scheuler's staff was welcoming and focused. That morning, Dr. Scheuler had two emergencies, but found the time to examine our dog. He detailed next steps to get more definitive answers and all potential outcomes. His staff produced a written estimate, asked if we were comfortable with the plan and cost - (just like any other profession whether it be a dentist or construction) and I felt I wanted to proceed one step at a time, starting with the MRI. The bill was adjusted and treatment was scheduled. Prior to our dog being placed under anesthesia for the MRI, Dr. Scheuler again went over what the different outcomes may be and that he would confer with us with the results after the MRI. Expecting the worse, we were quite nervous to hear what he had found. Dr. Scheuler was direct but compassionate and realistic in his delivery. He developed a plan which he said had good results with other patients and we elected to move forward with it. His examination also revealed other issues we were not aware of. Within a week, our dog was ambulatory, head tilt gone, eye movement gone and was adjusting to his new diet. I had to call in daily for updates which eventually went to weekly, biweekly, etc. Questions were answered within 24 hours; urgent questions were answered promptly.
It has been nine months since his first visit and has had his third follow up visit. Unfortunately, although he is neurologically stable without worsening, there appears to be other issues going on with our older dog affecting his heart and possibly liver. Dr. Scheuler referred us to CVCA and our dog's in-depth blood panels will be sent to the cardiologist. I like Dr. Scheuler; I like his staff. I expect and appreciate direct, professional communication; I have received this from Dr. Scheuler and his staff. He delivers the facts and compassionately and realistically reviews next steps and direction. Dr. Scheuler has given our Mackie the best care and advice possible. One of the many things I like about Dr. Scheuler is that he genuinely understands how all the systems work together - cause and effect. When issues outside of neurology become present and require expertise in another medical area, he does not hesitate and assists in directing you to the best possible care. I don't know how much longer we will have our wonderful senior dog Mackie, but one thing is certain, and that is he would not be here now if it weren't for Dr. Scheuler. read more